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Mollie description
Mollie is a European payment processing software that helps businesses accept and manage online payments. It offers various payment methods like credit cards, PayPal, and bank transfers, and can be integrated with popular e-commerce platforms. Mollie focuses on providing a user-friendly platform for businesses of all sizes, with transparent pricing and reliable customer support. Their emphasis on simplicity and a wide range of integrations makes them a suitable choice for businesses looking to streamline their payment processes.
Who is Mollie best for
Mollie is a European payment processor that simplifies online payments for businesses of all sizes. It offers various payment methods and integrations with e-commerce platforms. Users praise Mollie's user-friendly interface, efficient processing, and transparent pricing. However, some have experienced account closures and difficulties with the verification process. Overall, Mollie excels at providing a straightforward payment solution for growing businesses.
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Best fit for small to medium-sized businesses.
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Ideal for businesses in Europe seeking streamlined online payment solutions.
Mollie features
| Supported Mollie offers automated recurring billing and subscription management. |
| Supported Mollie accepts debit card payments, including Visa, Mastercard, and Maestro. |
| Supported Mollie supports credit card payments, including Visa, Mastercard, and American Express. |
| Supported Mollie supports PayPal payments. |
| Supported Mollie allows generating and sharing secure payment links, simplifying payments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Mollie reviews
We've summarised 52 Mollie reviews (Mollie TrustPilot reviews and Mollie G2 reviews) and summarised the main points below.
- Excellent and helpful customer support interactions, particularly with named representatives.
- User-friendly interface and easy setup.
- Fast and efficient payment processing.
- Wide range of payment methods supported.
- Clear and transparent pricing structure.
- Account closures without explanation are a common complaint.
- Difficult and extensive verification process.
- Holding funds for extended periods.
- High transaction fees, especially for high-volume businesses.
- Poor communication and unresponsive customer support regarding account issues.
Mollie pricing
The commentary is based on 4 reviews from Mollie G2 reviews and Mollie TrustPilot reviews.
Mollie's transaction fees are considered high by some users, impacting their profitability. However, others find the platform valuable despite the costs, particularly appreciating the revenue overview and reporting features. Some users have reported issues with Mollie holding funds.
Users sentiment
See the Mollie pricing page.
Mollie alternatives
BILL AP/ARBetter fit for US-based SMBs needing accounts payable/receivable features. A Mollie alternative focused on automating financial operations, not just payments.Read more
viva.com | Smart CheckoutSpecifically designed for European businesses seeking higher transaction success rates through a wider array of payment methods (38+). Offers real-time settlements and potential cashback reductions. Has less momentum compared to Mollie.Read more
XeroBetter for accounting and financial management. Broader industry applicability. More positive user reviews, although some dislike recent pricing increases and invoicing changes.Read more
PayhawkBetter for mid-size and large companies needing expense tracking, company cards, and accounting integrations. More suitable for a wider range of industries. Higher ratings on G2, Capterra, and TrustPilot.Read more
MONEIMONEI is growing significantly faster and offers in-person payments, payment orchestration, and potentially lower transaction fees. It also offers a wider variety of pricing plans. However, there are fewer user reviews available.Read more
PlutoBetter for spend management in the Middle East and North Africa. Focuses on midsize to large businesses. Has higher ratings. Growing faster. A Mollie competitor and alternative.Read more
Mollie FAQ
What is Mollie and what does Mollie do?
Mollie is a European payment processor simplifying online payments for businesses. It offers various payment methods, including credit cards, PayPal, and bank transfers, integrating with e-commerce platforms. Mollie prioritizes user-friendliness, transparent pricing, and reliable support.
How does Mollie integrate with other tools?
Mollie integrates with various e-commerce platforms, accounting software, and other business tools. It supports a wide range of payment methods, including credit cards, PayPal, and bank transfers, streamlining payment processes for businesses.
What the main competitors of Mollie?
Mollie's main competitors include other European payment gateways like Viva.com | Smart Checkout, which focuses on optimizing transaction success rates, and other global payment processing solutions like Stripe and Adyen, which offer similar features and functionalities.
Is Mollie legit?
Yes, Mollie is a legitimate European payment processing software. It offers various payment methods and integrations, plus transparent pricing. However, some users report account closures without explanation and a difficult verification process. Consider these factors when evaluating if Mollie is safe for your business.
How much does Mollie cost?
Mollie's pricing is transaction-based, meaning no monthly fees. Specific product pricing isn't publicly listed, but they offer standard rates for businesses processing under €50,000 monthly and volume pricing for higher-volume businesses. Contact Mollie for a tailored quote.
Is Mollie customer service good?
Customer reviews on Mollie's support are mixed. While many praise the helpfulness and efficiency of specific support agents, others report difficulties reaching customer service and dissatisfaction with their responses, especially concerning account closures and fund holds.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.