Last updated on
Company health
Ratings
Paperform description
Paperform is an online form builder that helps businesses of all sizes create custom forms, surveys, quizzes, and more. It's designed to be user-friendly and visually appealing, allowing you to tailor forms to match your brand. You can automate tasks, collect payments, schedule appointments and connect to other popular business software. Paperform aims to simplify data collection and workflow automation without requiring technical expertise.
Who is Paperform best for
Paperform is a user-friendly form builder praised for its customization and integrations. Users love its ease of use and versatile applications for surveys, order forms, and lead capture. However, some find the reporting features lacking and the pricing high. Best for businesses seeking a visually appealing and functional form solution.
-
Ideal for small to medium-sized businesses, freelancers, and entrepreneurs.
-
A good fit for various industries, including Healthcare, Finance, E-commerce, Education, and more.
Paperform features
| Supported Paperform offers extensive design customization, including themes, colors, fonts, and custom CSS on paid plans. |
| Supported Paperform supports payment gateways like Stripe, Braintree, PayPal, Square, and Google Pay. |
| Supported Paperform supports calculations based on user input and displays results. |
| Supported Paperform supports smart scheduling through integrations with appointment scheduling and calendar apps. |
| Supported Paperform supports integrations with over 2000 apps directly, via Zapier/Make, or custom webhooks. |
| Supported Paperform supports conditional logic, allowing forms to adapt based on user input. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Paperform reviews
We've summarised 158 Paperform reviews (Paperform Software Advice reviews, Paperform TrustPilot reviews, Paperform Capterra reviews and Paperform G2 reviews) and summarised the main points below.
- Exceptional and fast customer support, highly praised for responsiveness and helpfulness.
- User-friendly interface, often compared to a word processor for ease of use.
- Highly customizable forms with advanced logic and branding options.
- Seamless integrations with other platforms like Zapier, Google Sheets, and payment gateways.
- Versatile tool for various purposes, including surveys, order forms, lead capture, and even simple e-commerce.
- Reports are often worthless, with matrix question answers consolidated into single cells, hindering analysis.
- Limited PDF features; scanning documents to create forms is difficult.
- Embedded forms can sometimes have slow loading times.
- The cost is considered high, especially for businesses just starting out.
- Limited customization options for some design elements like background images or logo alignment.
Paperform pricing
The commentary is based on 11 reviews from Paperform Capterra reviews, Paperform G2 reviews and Paperform TrustPilot reviews.
Paperform's pricing is generally considered reasonable, especially given its features and ease of use. Some users find the cost a little high, particularly those with limited budgets. However, others believe it's worth the price compared to free alternatives or building custom solutions.
Users sentiment
See the Paperform pricing page.
-
Paperform has a free trial.
Essentials
For individuals looking for a better way to build forms.
Pro
For small teams looking to keep forms on-brand and unlock our full functionality.
Business
For organizations and businesses after scalability, superior compliance and priority support.
Enterprise
For organizations with Enterprise, bespoke, or high volume needs.
Paperform alternatives
TallyA free Paperform alternative with unlimited forms and responses. Has more momentum currently. Simpler conditional logic, but more limited customization.Read more
Quill FormsMore focused on e-commerce businesses. Has simpler forms and fewer features than Paperform. It is growing faster than Paperform. No user reviews are available.Read more
Cognito FormsGrows faster and offers a free plan. Better for workflow automation and data management. Easier to use, but with less design flexibility.Read more
Microsoft FormsBetter for basic surveys, polls, and quizzes within the Microsoft ecosystem. Grows significantly faster. Free with Microsoft 365, a Paperform alternative.Read more
TypeformBetter for medium and large businesses. Has enhanced security features and offers VIP account management. Is growing faster than Paperform.Read more
Paperform FAQ
What is Paperform and what does Paperform do?
Paperform is a versatile online form builder enabling users to create visually appealing forms, surveys, quizzes, and more. Its user-friendly interface and extensive customization options simplify data collection and workflow automation, integrating with numerous business software applications.
How does Paperform integrate with other tools?
Paperform integrates with over 2000 apps through direct integrations, platforms like Zapier and Make, and custom webhooks. This allows for seamless connections with various business tools, automating tasks and streamlining workflows.
What the main competitors of Paperform?
Top alternatives to Paperform include Typeform, Formstack Forms, Microsoft Forms, Cognito Forms, Formsort, and ClickUp. These competitors offer various features for creating and managing online forms, surveys, and data collection processes.
Is Paperform legit?
Yes, Paperform is a legitimate online form builder. It's known for its user-friendly interface and extensive customization options. While the pricing may be considered high, reviews praise its ease of use and excellent customer support.
How much does Paperform cost?
Paperform's Essentials plan is $288/year, Pro is $588/year, and Business is $1,188/year. The Enterprise plan has custom pricing. Add-ons and additional user fees apply, making it a worthwhile product for diverse needs. A 14-day free trial is available.
Is Paperform customer service good?
Paperform's customer service is excellent. Users consistently praise the helpful, responsive, and knowledgeable support team, highlighting their quick response times and willingness to go the extra mile. Many reviewers describe the support as "fantastic," "awesome," and even "the best in the world."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.