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Cognito Forms description
Cognito Forms is an online form builder that lets you create forms to collect information and automate tasks. It's easy to use, so you don't need to be a technical expert. You can use it to create forms for a variety of purposes, such as collecting customer data, managing employee information, or gathering feedback. Cognito Forms also offers features like workflow automation, data management, and integrations with other apps, making it a powerful tool for businesses of all sizes. It's a solid option if you need to streamline processes and improve data accuracy within your company.
Who is Cognito Forms best for
Cognito Forms helps businesses streamline data collection and automate tasks. Its user-friendly interface makes form creation easy, even for non-technical users. A variety of features, including workflow automation and integrations, cater to diverse needs. Users praise its ease of use and versatility, while some find the interface dated and conditional logic could be improved.
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Ideal for small, medium, and large businesses seeking streamlined data collection and workflow automation.
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A good fit for various sectors, including Healthcare, Finance, E-commerce, Retail, Education, and more.
Cognito Forms features
| Supported Cognito Forms supports payment integrations with Stripe, PayPal, and Square. |
| Supported Cognito Forms offers Zapier integration and likely has an API, enabling data flow and process automation. |
| Supported Cognito Forms supports electronic signatures directly within their forms. |
| Supported Cognito Forms offers a drag-and-drop form builder for easy form creation and customization without coding. |
| Supported Cognito Forms offers workflow automation, including document generation and customizable actions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Cognito Forms reviews
We've summarised 190 Cognito Forms reviews (Cognito Forms TrustPilot reviews, Cognito Forms Capterra reviews and Cognito Forms G2 reviews) and summarised the main points below.
- Easy to use interface.
- Great for a variety of purposes (surveys, feedback, data collection, HR, etc.)
- Flexible form creation with customization options.
- Workflow/roles features enhance automation.
- Excellent and responsive customer support.
- Difficult to connect with live support.
- Dated interface.
- Limited design flexibility for forms.
- Some quirks and workarounds required.
- Conditional logic could be improved.
Cognito Forms pricing
The commentary is based on 16 reviews from Cognito Forms Capterra reviews, Cognito Forms G2 reviews and Cognito Forms TrustPilot reviews.
Cognito Forms offers a generous free tier and affordable paid plans, making it accessible to various users. While some find the HIPAA compliance add-on pricey, most consider the pricing reasonable and a good value given the features. A few users mentioned a slightly confusing pricing structure.
Users sentiment
See the Cognito Forms pricing page.
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Cognito Forms has a free plan.
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Cognito Forms has a free trial.
Individual
Unlimited forms, 500 entries/month, 100 MB storage, accept payments
Pro
Unlimited forms, 2,000 entries/month, 1 GB storage, accept payments
Team
Unlimited forms, 10,000 entries/month, 10 GB storage, accept payments
Enterprise
Unlimited forms, unlimited entries, 100 GB storage, accept payments
Cognito Forms alternatives
Formstack FormsBetter for users who need more integrations and pre-designed templates. Has broader industry applicability. Lower ratings on Glassdoor. Growing slower.Read more
PaperformBetter for creating visually appealing and user-friendly forms. Offers more pre-designed templates and stronger integrations with platforms like WordPress and Zapier. However, it has slower momentum and some users dislike the reporting features and pricing.Read more
FormsortBetter for creating dynamic, personalized forms. Stronger customer support. More intuitive user interface for basic use cases. Ideal for tech, healthcare, and marketing. Cognito Forms alternative.Read more
POWRMore focused on website tools and pop-up builders. Caters to businesses seeking website conversion rate improvements through no-code tools and integrations. A broader selection of widgets is available.Read more
Microsoft FormsBetter for basic surveys, polls, and quizzes. Tighter Microsoft 365 integration. Simpler to use but with fewer features and customization options. Has less momentum.Read more
Cognito Forms FAQ
What is Cognito Forms and what does Cognito Forms do?
Cognito Forms is a user-friendly online form builder that empowers users to create and customize forms for various purposes, such as data collection, surveys, and workflow automation. It offers features like payment integrations, electronic signatures, and a drag-and-drop interface, making it suitable for businesses of all sizes seeking streamlined data management.
How does Cognito Forms integrate with other tools?
Cognito Forms integrates with other tools through Zapier, its API, and direct integrations with payment gateways like Stripe, PayPal, and Square. This allows for automated workflows, data transfer, and seamless payment processing.
What the main competitors of Cognito Forms?
Top alternatives to Cognito Forms include Formstack Forms, Paperform, forms.app, and Microsoft Forms. These competitors offer similar features such as drag-and-drop form builders, integrations, and workflow automation. ClickUp and Formaloo are also options, though they provide broader project management and data collection capabilities, respectively.
Is Cognito Forms legit?
Yes, Cognito Forms is a legitimate and safe online form builder. It receives positive ratings across multiple platforms, with users praising its ease of use and versatile features for various purposes like data collection and workflow automation. It's a secure option for streamlining business processes.
How much does Cognito Forms cost?
Cognito Forms offers a free plan and three paid plans. The paid plans are Pro at $19/month, Team at $39/month, and Enterprise at $129/month. A free trial is available. Each plan offers increased form entries, storage, and other features.
Is Cognito Forms customer service good?
Cognito Forms receives positive feedback for its helpful and responsive customer support team. Users appreciate the quick and thorough responses to their questions and issues. However, some users have mentioned difficulty connecting with live support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.