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Formstack Forms

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Company health

Employee growth
11% increase in the last year
Web traffic
12% decrease in the last quarter
Financing
August 2021 - $425M

Ratings

G2
4.4/5
(401)
Capterra
4.1/5
(108)
Glassdoor
2.4/5
(123)

Formstack Forms description

Formstack Forms is a cloud-based platform that lets you create digital forms for collecting data. It's useful for surveys, lead generation, registrations, and more. The drag-and-drop interface makes form creation easy, without any coding required. You can customize forms to match your brand and integrate them with other business apps like Salesforce and Mailchimp. Formstack Forms helps streamline data collection and automate workflows for improved efficiency.


Who is Formstack Forms best for

Formstack Forms is a user-friendly form builder ideal for businesses seeking to streamline data collection and automate workflows. Its drag-and-drop interface simplifies form creation, while integrations with popular business apps enhance its functionality. Users praise its ease of use and versatile integrations, but some have noted high pricing and occasional bugs as drawbacks. Consider Formstack if you need a robust form builder with extensive integration capabilities but be prepared for a higher price point.

  • Best for small, medium, and large businesses.

  • Suitable for various sectors, including Healthcare, Finance, and E-commerce.


Formstack Forms features

Type in the name of the feature or in your own words tell us what you need
Supported

Formstack Forms offers a drag-and-drop builder for creating forms.

Supported

Conditional logic is supported for both fields and sections.

Supported

Formstack Forms can update data in external systems like CRM or project management tools.

Supported

Formstack Forms supports text boxes, dropdowns, radio buttons, and checkboxes.

Supported

Formstack can collect data from websites, mobile apps, and other platforms via integrations.

Supported

Formstack Forms offers various integrations, including native integrations with popular CRM platforms and custom integrations via API and webhooks.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather negative
-0.5

Ease of Use

Neutral
-0.11

Reliability and Performance

Rather negative
-0.33

Ease of Implementation

Rather negative
-0.33

Formstack Forms reviews

We've summarised 509 Formstack Forms reviews (Formstack Forms Software Advice reviews, Formstack Forms GetApp reviews, Formstack Forms Capterra reviews and Formstack Forms G2 reviews) and summarised the main points below.

Pros of Formstack Forms
  • Easy to use drag-and-drop interface for form creation
  • Useful conditional logic for dynamic forms
  • Wide variety of integrations with other business apps
  • Secure data collection with encryption options
  • Helpful customer support
Cons of Formstack Forms
  • High pricing, especially for advanced features
  • Limited customization for form aesthetics without CSS
  • Occasional bugs and glitches reported
  • Sales practices sometimes perceived as deceptive
  • Support response times can be slow for complex issues

Formstack Forms pricing

The commentary is based on 41 reviews from Formstack Forms Capterra reviews, Formstack Forms G2 reviews, Formstack Forms GetApp reviews and Formstack Forms Software Advice reviews.

Reviews frequently mention Formstack's high cost, especially for small businesses and nonprofits. Several reviewers felt the pricing did not justify the features offered, while others found it a worthwhile investment for robust forms and automation. Some users disliked the limitations on forms and submissions at lower price points.

Users sentiment

Strongly negative
-1

Formstack Forms alternatives

  • Logo of Jotform
    Jotform
    Higher rated and growing faster. Offers more pre-built templates. Formstack Forms alternative. JotForm competitor.
    Read more
  • Logo of 123FormBuilder
    123FormBuilder
    Better for users prioritizing data security and compliance. Has a free plan. A Formstack Forms competitor and alternative growing slower with less momentum.
    Read more
  • Logo of FormAssembly
    FormAssembly
    Better for enterprise customers. More focused on data management and Salesforce integration. Has stronger website traffic momentum but slower employee growth. Users highlight seamless Salesforce integration and data handling capabilities.
    Read more
  • Logo of Formsort
    Formsort
    Better for creating dynamic, personalized forms. Stronger focus on user experience and collecting relevant information. Higher ratings on G2. More customizable design options. Excellent customer support.
    Read more
  • Logo of Jira
    Jira
    Better for project management, bug tracking, and issue resolution. More suitable for software development teams.
    Read more

Formstack Forms FAQ

  • What is Formstack Forms and what does Formstack Forms do?

    Formstack Forms is a cloud-based form builder with a drag-and-drop interface for easy creation of online forms, surveys, and registrations. It offers integrations with business apps like Salesforce, enabling data collection and workflow automation. However, some users find the pricing high and customization options limited.

  • How does Formstack Forms integrate with other tools?

    Formstack Forms integrates with various business apps through native integrations and its API. It connects with popular CRM platforms like Salesforce, marketing tools such as Mailchimp, and offers custom integrations via webhooks. This allows for streamlined data flow and automated workflows.

  • What the main competitors of Formstack Forms?

    Top Formstack Forms competitors include Jotform, FormAssembly, and 123FormBuilder. These alternatives offer similar form-building capabilities, integrations, and data collection features, often at different price points. Other options to consider are ClickUp, Formsort, and Microsoft Forms.

  • Is Formstack Forms legit?

    Yes, Formstack Forms is a legitimate cloud-based form builder. It's known for its drag-and-drop interface and integrations with business apps. However, some users mention high pricing and occasional bugs. Despite this, it remains a popular choice for streamlined data collection.

  • How much does Formstack Forms cost?

    Formstack Forms pricing is not publicly available. Contact Formstack for product pricing details to determine if Formstack Forms is worth it for your needs.

  • Is Formstack Forms customer service good?

    Formstack's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times, especially for complex issues. Some users also report difficulty reaching support directly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.