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FormAssembly

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Company health

Employee growth
10% decrease in the last year
Web traffic
18% decrease in the last quarter
Financing
December 2023 - $17M

Ratings

G2
4.4/5
(378)
Capterra
4.5/5
(34)
TrustPilot
3.2/5
(1)
Glassdoor
4.4/5
(29)

FormAssembly description

FormAssembly is a web-based platform that helps businesses of all sizes collect, manage, and integrate data. Its drag-and-drop interface makes it easy to create custom forms, surveys, and applications without writing any code. FormAssembly seamlessly connects with popular business tools like Salesforce, Google Suite, and Microsoft, ensuring data flows smoothly across systems. It prioritizes data security and compliance, making it a suitable choice for organizations handling sensitive information.


Who is FormAssembly best for

FormAssembly is a robust form builder and data collection platform ideal for businesses of all sizes. Users praise its easy-to-use interface and seamless Salesforce integration, simplifying data flow and automation. However, some users note a dated interface and occasional glitches. It's a powerful solution for organizations needing secure data collection and integration with existing systems.

  • Ideal for small, medium, and enterprise businesses seeking streamlined data collection and integration, especially those utilizing Salesforce.

  • Particularly well-suited for Healthcare, Education, Non-profit, and Software companies needing robust data management.


FormAssembly features

Type in the name of the feature or in your own words tell us what you need
Supported

FormAssembly offers a drag-and-drop form builder for easy form creation and customization.

Supported

FormAssembly seamlessly integrates with Salesforce, enabling data synchronization and process automation.

Supported

FormAssembly integrates with various business applications, including Google Suite and Microsoft.

Supported

FormAssembly offers pre-built templates for various form types.

Supported

FormAssembly supports dynamic picklists that integrate with Salesforce data.

Supported

FormAssembly prefills forms with existing Salesforce data.

Supported

FormAssembly offers robust security measures, including encryption and compliance certifications like PCI DSS and HIPAA.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+0.82

Ease of Use

Strongly positive
+0.79

Reliability and Performance

Neutral
+0.14

Ease of Implementation

Rather positive
+0.6

FormAssembly reviews

We've summarised 411 FormAssembly reviews (FormAssembly GetApp reviews, FormAssembly TrustPilot reviews, FormAssembly Capterra reviews and FormAssembly G2 reviews) and summarised the main points below.

Pros of FormAssembly
  • Easy-to-use interface for form creation and management.
  • Seamless integration with Salesforce, simplifying data flow.
  • Powerful Salesforce connectors for data mapping and automation.
  • Form's ability to handle complex logic and conditional fields.
  • Useful prefill connectors for populating forms with existing data.
Cons of FormAssembly
  • Dated user interface and limited design customization options.
  • Occasional glitches and bugs, especially with Salesforce connectors.
  • Support response times can be slow and primarily through email.
  • Difficulty in styling forms to match specific branding requirements.
  • Limited offline access and mobile responsiveness for complex forms.

FormAssembly pricing

The commentary is based on 29 reviews from FormAssembly Capterra reviews, FormAssembly G2 reviews, FormAssembly GetApp reviews and FormAssembly TrustPilot reviews.

FormAssembly's pricing is generally considered expensive, though many reviewers feel it's worth the cost for its robust features and Salesforce integration. Nonprofit discounts are available, making it more accessible for some organizations. However, some users have expressed frustration with recent price increases.

Users sentiment

Neutral
+0

See the FormAssembly pricing page.

  • FormAssembly has a free trial.

Basic

$83/mo

Single user plan ideal for individuals and very small businesses that need an easy-to-use, cost-effective form builder.

Essentials

Custom

Two user plan designed for small businesses that require an advanced integration with Salesforce and/or want more flexibility and control over their forms.

Team

Custom

Multi-user plan created for an enterprise workgroup that needs to collect data and automate processes, with the flexibility to add users and use cases.

Enterprise

Custom

Multi-user plan ideal for mid- to large- enterprises that have very high privacy and security requirements.

Government

Custom

Multi-user plan. The certified solution for U.S. federal, state and local government agencies, or companies that work with government agencies.


FormAssembly alternatives

  • Logo of 123FormBuilder
    123FormBuilder
    Better fit for small and medium businesses. A FormAssembly competitor with more industry coverage and a free plan. Has more momentum.
    Read more
  • Logo of involve.me
    involve.me
    Better for creating engaging quizzes and interactive content. Has more momentum based on employee growth. A FormAssembly alternative focused on lead generation and user engagement.
    Read more
  • Logo of Formstack Forms
    Formstack Forms
    Better fit for small businesses and medium businesses. A FormAssembly competitor with broader industry applicability. Has more momentum based on employee growth. Lower rated by users.
    Read more
  • Logo of Typeform
    Typeform
    Better for creating visually appealing and conversational forms. Has broader industry applicability. Is growing faster than FormAssembly. A FormAssembly competitor and alternative.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for mid-sized businesses focused on sales process automation and efficiency. Provides a more modern user interface and broader industry fit. It has robust native integrations within its ecosystem. However, pricing transparency may be a concern for some.
    Read more
  • Logo of Formsort
    Formsort
    Better for creating dynamic, personalized forms. Higher rated by users. Offers extensive design customization. Strong customer support. FormAssembly alternative. FormAssembly competitor.
    Read more

FormAssembly FAQ

  • What is FormAssembly and what does FormAssembly do?

    FormAssembly is a web-based platform that empowers businesses to collect, manage, and integrate data seamlessly. Its drag-and-drop interface simplifies form creation, and integrations with Salesforce, Google Suite, and other business apps streamline workflows. FormAssembly prioritizes robust security and compliance.

  • How does FormAssembly integrate with other tools?

    FormAssembly integrates with various business applications through its robust API and pre-built connectors. It seamlessly connects with popular tools like Salesforce, Google Suite, and Microsoft applications, facilitating smooth data flow across different systems. This allows for efficient data synchronization and process automation.

  • What the main competitors of FormAssembly?

    FormAssembly's main competitors include Typeform, Formstack Forms, 123FormBuilder, and Formsort. These platforms offer similar form-building and data-collection functionalities, often with a focus on user-friendly interfaces and integrations with popular business tools. Some alternatives also emphasize interactive experiences and dynamic forms.

  • Is FormAssembly legit?

    Yes, FormAssembly is a legitimate and safe platform. It's known for its strong Salesforce integration, data security, and compliance features. However, some users report a dated interface and occasional glitches.

  • How much does FormAssembly cost?

    FormAssembly's Basic plan starts at $83/month. Essentials, Team, Enterprise, and Government plan pricing is available upon request. They offer a free trial to explore their form builder and integrations. Is FormAssembly worth it? It depends on your specific needs and budget, but the product offers valuable features, especially for organizations with strict security requirements.

  • Is FormAssembly customer service good?

    FormAssembly's customer service receives positive feedback. Users highlight the helpful and responsive support team, readily available through various channels. While email support can be slow, the knowledgeable representatives effectively troubleshoot issues and provide solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.