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PackageX Receive description
PackageX Receive is a cloud-based software solution designed to streamline and automate package management. Using your existing smartphones or tablets, PackageX Receive turns them into powerful label scanners. The software automatically captures and reads package information, tracks deliveries, and notifies recipients upon arrival. This eliminates manual logging, reduces lost packages, and provides real-time visibility into your inbound packages whether you manage deliveries for a corporate office, residential complex, university, or warehouse.
Who is PackageX Receive best for
PackageX Receive streamlines package management using smartphones or tablets as label scanners. This cloud-based solution automates tracking, notifying recipients upon arrival. Users praise the easy-to-use interface and efficient barcode scanning. While some report initial setup complexity and limited integrations, the software effectively reduces lost packages and improves overall efficiency.
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Ideal for small to medium-sized businesses (SMBs) with high package volumes.
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Best for industries with high daily package intake, such as corporate offices, residential complexes, universities, and warehouses.
PackageX Receive features
| Supported PackageX Receive supports reporting and analytics features for informed decision-making. |
| Supported PackageX Receive supports automated notifications, including delivery updates. |
| Supported PackageX supports barcode scanning via its OCR API and Vision SDK. |
| Supported PackageX Receive automates data handling with OCR, workflows, and integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
PackageX Receive reviews
We've summarised 96 PackageX Receive reviews (PackageX Receive G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of use and minimal training required.
- Barcode scanning feature significantly improves efficiency and saves time.
- Real-time tracking and notifications keep recipients informed and reduce search time.
- Handles large package volumes seamlessly, even during peak times.
- Dashboard provides a helpful overview and insights into package activity.
- OCR technology quickly and accurately extracts package information.
- Reduces lost or misplaced packages and improves customer satisfaction.
- Automated package receiving process reduces errors and increases accuracy.
- Streamlines operations, allowing more focus on customer service.
- Excellent customer support responsiveness.
- The initial setup process can be complicated for some users.
- Limited app integrations and smoother integration processes are desired.
- Occasional lagging issues, especially with slower internet connectivity.
- Android app performance could be improved.
- Automatic app updates are preferred over manual updates.
- Some users experience automatic logouts.
- A delete button for clearing accidental scans is needed.
- Variable mailroom features and broader client incorporation are desired.
- Improved name search suggestion mechanism would be helpful.
PackageX Receive pricing
The commentary is based on 3 reviews from PackageX Receive G2 reviews.
Pricing page not found.
Users sentiment
See the PackageX Receive pricing page.
PackageX Receive alternatives
Parcel Tracker MailroomBetter fit for medium-sized businesses in finance, retail, consumer goods, education, real estate, hospitality, media & entertainment, software/IT, marketing, and professional services. Features contactless pickup via QR codes. Offers free and paid plans starting at $130/month. Users report occasional app slowdowns, scanning errors, and syncing issues.Read more
FarEyeBetter for last-mile delivery optimization for retailers, e-commerce, and logistics companies. More focus on route planning and delivery experience features. Caters to a wider range of industries including Healthcare, Retail, Consumer Goods, Transportation & Logistics, Software/IT, Marketing, and Professional Services.Read more
Descartes MacroPointBetter for freight tracking across wider supply chains. More suitable for established businesses with existing systems needing integrations. Descartes MacroPoint is a PackageX Receive competitor and alternative.Read more
PandoBetter for managing shipping for large companies in manufacturing and consumer goods. Focuses on transportation management, rate negotiation, and shipping cost tracking. Gartner and World Economic Forum recognized.Read more
NarvarBetter for managing post-purchase customer experience for large e-commerce businesses. It has broader industry applications in retail and consumer goods. Narvar is growing faster and has more momentum. It offers returns management, but lacks inbound package tracking and physical mailroom management features. Users appreciate the easy returns and customer support but dislike the backend UI and limited analytics.Read more
Notifii TrackBetter suited for organizations with medium industry coverage. Lacks inbound tracking with estimated arrival times. Users report occasional bugs and unreliable scanning. Notifii Track is a PackageX Receive competitor and alternative.Read more
PackageX Receive FAQ
What is PackageX Receive and what does PackageX Receive do?
PackageX Receive is a cloud-based package management solution that streamlines receiving operations. It uses smartphones and tablets as label scanners, automating package tracking, delivery notifications, and data capture. This system enhances visibility, reduces lost packages, and eliminates manual logging, benefiting offices, residences, universities, and warehouses.
How does PackageX Receive integrate with other tools?
PackageX Receive integrates with existing smartphones and tablets, utilizing them as label scanners. It automates data handling with OCR, workflows, and other integrations to streamline package management. It also supports reporting and analytics features.
What the main competitors of PackageX Receive?
Alternatives to PackageX Receive include FarEye, Parcel Tracker Mailroom, and Notifii Track. These competitors offer similar features like package tracking, delivery notifications, and streamlined mailroom management. Other options, such as GoComet, Freightview, and Motive, focus on broader logistics and fleet management.
Is PackageX Receive legit?
PackageX Receive appears to be a legitimate and generally well-regarded package management solution. User reviews on G2 rate it 4.8/5, praising its ease of use, efficient barcode scanning, and real-time tracking. However, some users mention a complicated initial setup and occasional performance issues. Consider these factors when evaluating if PackageX Receive is safe and suitable for your needs.
How much does PackageX Receive cost?
I couldn't find pricing details for PackageX Receive. For the most current pricing information, it's best to visit the vendor's website or contact their sales team directly.
Is PackageX Receive customer service good?
PackageX Receive customers praise the staff's courtesy and professionalism, as well as the punctuality of deliveries. One reviewer, an office administrator with experience using other service providers, highlighted the exceptional user experience. They haven't experienced any issues or complaints regarding the service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.