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OnPay description
OnPay is an online payroll and HR software aimed at small to mid-sized businesses in the USA. It allows you to manage payroll, HR tasks, and employee benefits all in one place. OnPay promises to simplify complex tasks like tax filing and benefits administration while offering transparent pricing and integration with other business software.
Who is OnPay best for
OnPay is a user-friendly payroll and HR software praised for its transparent pricing and helpful customer support. It simplifies complex tasks such as tax filing and benefits administration, making it ideal for businesses with limited HR expertise. Some users find the onboarding process confusing and desire more software integrations.
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Best for small to mid-sized businesses in the US.
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Suitable for various sectors, including Healthcare, Finance, Retail, and more.
OnPay features
| Supported OnPay simplifies tax processing with its software and expert services, covering payroll tax management. |
| Supported OnPay streamlines onboarding with automated workflows, e-signing, payroll setup, and new hire information management. |
| Supported OnPay supports payroll management, tax calculations, and paycheck generation. |
| Supported OnPay supports benefits administration, including health insurance and retirement plans. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
OnPay reviews
We've summarised 782 OnPay reviews (OnPay GetApp reviews, OnPay Software Advice reviews, OnPay TrustPilot reviews, OnPay Capterra reviews and OnPay G2 reviews) and summarised the main points below.
- Easy to use payroll software.
- Accurate tax filing and payments.
- Transparent and affordable pricing.
- Helpful and responsive customer support.
- Useful reporting features.
- Difficult to get customer support.
- Onboarding can be confusing.
- Limited software integrations.
- Mobile app experience could be improved.
- Payroll processing time can be slow.
OnPay pricing
The commentary is based on 101 reviews from OnPay Capterra reviews, OnPay G2 reviews, OnPay Software Advice reviews and OnPay TrustPilot reviews.
OnPay reviews frequently cite its affordability and transparent pricing as major advantages, especially for small businesses. Users appreciate the simple, consistent monthly fee, which often includes tax filing services, making it a cost-effective payroll solution. Some find the onboarding and initial setup confusing.
Users sentiment
See the OnPay pricing page.
Not specified
This plan includes all the essential features like W-2s, 1099s, year-end filings, unlimited pay runs and schedules, federal, state, and local tax filings, multi-state payroll, expert support, and no implementation or integration fees.
OnPay alternatives
onpay vs RealmBetter for faith-based organizations needing donation and pledge management. Has a faster website traffic growth but slower LinkedIn employee growth. Higher rated by users on G2 and Capterra. Known for excellent customer support but difficult implementation.Read more
FingercheckHas stronger ratings and is growing faster. Offers mobile clock-in/clock-out and mobile onboarding.Read more
RipplingBetter fit for larger businesses and international payroll. Has more momentum based on website traffic and employee growth.Read more
PaycorBetter fit for larger businesses. Offers talent management and recruiting tools. Integrates with more business software. Users report the customer support experience is negative.Read more
PaylocityBetter fit for larger businesses. Has more momentum based on website traffic and employee growth. Integrates with external payroll systems.Read more
ezPaycheckBetter fit for smaller businesses focused on finance or professional services. This OnPay competitor lacks HR and benefits administration. Fewer user reviews make it harder to gauge user satisfaction compared to other OnPay alternatives.Read more
OnPay FAQ
What is OnPay and what does OnPay do?
OnPay is a US-based online payroll and HR software designed for small to medium-sized businesses. It simplifies tasks like payroll processing, tax filing, benefits administration, and HR management, all within a single platform. OnPay offers transparent pricing and integrations with other business software.
How does OnPay integrate with other tools?
OnPay integrates with popular accounting software like Xero and QuickBooks, as well as other tools. It also offers some HR integrations, but users have noted that more integrations are needed. This makes it less suitable for businesses reliant on extensive software integrations.
What the main competitors of OnPay?
Top alternatives to OnPay include Rippling, Paylocity, BambooHR, and Fingercheck. These competitors offer similar payroll and HR features, targeting small to medium-sized businesses with a focus on streamlining workflows and automating tasks.
Is OnPay legit?
Yes, OnPay is a legitimate payroll and HR software provider. It's known for its transparent pricing and user-friendly interface, making it a safe and efficient option for small to midsize businesses. They also offer reliable tax filing and helpful customer support.
How much does OnPay cost?
OnPay's pricing is $40 per month, plus $6 per person each month. This includes essential payroll features, tax filings, and expert support. This product pricing makes OnPay worth considering for businesses seeking streamlined payroll solutions.
Is OnPay customer service good?
OnPay's customer service receives positive feedback from users. Many reviewers praise the helpful, responsive, and knowledgeable support team, particularly via chat and email. While some experienced difficulty reaching support, the overall sentiment towards OnPay's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.