What is Office Chat and what does Office Chat do?

Office Chat is a secure, cloud-based instant messaging app for small to medium-sized businesses. It provides group and individual chat, file sharing, and administrative controls, especially useful for healthcare companies needing HIPAA compliance. It's a user-friendly alternative to email, accessible on desktop and mobile devices.

How does Office Chat integrate with other tools?

Office Chat offers limited integrations, a drawback cited by some users. It primarily focuses on core communication features like secure messaging and file sharing rather than extensive external tool integrations.

What the main competitors of Office Chat?

Top alternatives to Office Chat include Zoho Cliq, Trillian, Microsoft Teams, and Teamwire. These competitors offer similar features such as secure messaging, file sharing, and group chat, catering to businesses needing streamlined internal communication. Google Workspace and ClickUp are also potential alternatives with broader collaboration functionalities.

Is Office Chat legit?

Yes, Office Chat is a legitimate cloud-based messaging app. It prioritizes secure communication, especially for healthcare businesses, with features like HIPAA compliance. User reviews highlight its ease of use and strong security. However, some users mention occasional performance issues.

How much does Office Chat cost?

Office Chat's Startup plan is $25/month for 10 users. The Business plan costs $49/month for 50 users. The Enterprise plan is $99/month, also for 50 users. A HIPAA/BAA compliant plan is $999/year. Additional user buckets are available as add-ons. A free trial is offered.

Is Office Chat customer service good?

Office Chat's customer service receives mixed reviews. While some users praise its ease of use and helpful support, others experienced difficulties, particularly in remote desktop environments. The support team's ability to handle complex technical issues has also been questioned.

Office Chat

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Last updated on 2/27/2025

Company health

Employee growth

8% increase in the last year

Web traffic

8% increase in the last quarter

Ratings

4.2/5

(51)

4.5/5

(237)

4.5/5

(96)

Office Chat description

Office Chat is a cloud-based instant messaging app designed for internal communication within small and medium-sized businesses, especially those in industries requiring secure messaging like healthcare. It offers features such as group and one-on-one messaging, file sharing, and administrative controls, all within a secure platform compliant with regulations like HIPAA. Office Chat aims to be a user-friendly alternative to email and consumer messaging apps, allowing for easy and instant communication across desktop and mobile devices from any location.

Who is Office Chat best for

Office Chat is a secure messaging app for small and medium businesses needing streamlined internal communication. Users praise its ease of use and strong security features, especially for HIPAA compliance. However, some users have reported occasional performance issues and limited integrations.

Best for small to medium businesses (SMBs).
Ideal for healthcare, legal, and professional services.

Office Chat features

Type in the name of the feature or in your own words tell us what you need

Supported

Files can be shared during meetings, up to 2GB.

Supported

Office Chat is cloud-based and requires no installation, ensuring quick deployment.

Supported

Office Chat supports voice and video calls, text chat, and file sharing during meetings.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive

Reliability and Performance

Rather negative

-0.33

Office Chat reviews

We've summarised 288 Office Chat reviews (Office Chat Capterra reviews and Office Chat G2 reviews) and summarised the main points below.

Pros of Office Chat

User-friendly interface and easy to navigate.
Strong security and privacy features, compliant with regulations like HIPAA.
Seamless communication across desktop and mobile devices.
Efficient group messaging and file sharing capabilities.

Cons of Office Chat

Occasional freezing and lagging, especially when scrolling through message history.
Privacy features need improvement.
Lacks a search function to easily find past messages.
Limited integrations with other tools.

Office Chat pricing

The commentary is based on 9 reviews from Office Chat Capterra reviews and Office Chat G2 reviews.

Office Chat is generally considered affordable and reasonably priced for its features, especially for small businesses. Some users find it cost-effective and a good value, while others suggest it could be more competitive. Several reviews highlight its free availability.

See the Office Chat pricing page.

Office Chat has a free trial.

Startup

$25/month

10 users, 30 days chat history, 25 GB file storage, unlimited messages, images & videos, request delivery confirmation, set read receipt option, delete messages on read option, search message history, send animated GIFs, access from browser, PC, Mac, iOS & Android apps, manage users & groups, control who can delete messages, create groups, send IM, admin only announcements group, usage reports, voice, video & screen sharing, 24x5 email support

Business

$49/month

All Startup Plan Features plus 50 users

Enterprise

$99/month

All Business Plan Features plus 50 users, unlimited chat history, 100 GB file storage, view & manage chat history of all users, control who can add new users, end to end encryption of messages, files encrypted at rest, 2 factor authentication, active directory integration, integration with other apps, advanced user access & security logs, IP address based access control, remote session management, retention & compliance options, security alerts.

HIPAA/BAA

$999/year

All Enterprise Plan Features plus Business Associate Agreement (BAA), chat history limited to 7 days

Office Chat alternatives

Trillian

Better for individuals with a free plan option. Easy to use, reliable, and performs well. A good Office Chat alternative for e-commerce, consumer goods, education, and general business use.
Read more
Zoho Cliq

Better for larger enterprises. Integrates with other Zoho products. Has video conferencing and searchable chat history. Grows faster than Office Chat.
Read more
Google Workspace

Better for larger businesses and collaboration. A broader suite of applications beyond chat, including email, file storage, and productivity tools. More user reviews suggest wider adoption.
Read more
Webex Meetings

Better for video conferencing and larger meetings. More suitable for cross-functional team collaboration. A broader appeal across various industries.
Read more
Google Meet

Better for video conferencing and integrates with Google Workspace. Popular for its ease of use and free tier. Broader industry applicability.
Read more
Teamwire

Better for companies with many mobile workers. Has encrypted video calls. Is growing faster.
Read more

Office Chat FAQ

What is Office Chat and what does Office Chat do?

Office Chat is a secure, cloud-based instant messaging app for small to medium-sized businesses. It provides group and individual chat, file sharing, and administrative controls, especially useful for healthcare companies needing HIPAA compliance. It's a user-friendly alternative to email, accessible on desktop and mobile devices.
How does Office Chat integrate with other tools?

Office Chat offers limited integrations, a drawback cited by some users. It primarily focuses on core communication features like secure messaging and file sharing rather than extensive external tool integrations.
What the main competitors of Office Chat?

Top alternatives to Office Chat include Zoho Cliq, Trillian, Microsoft Teams, and Teamwire. These competitors offer similar features such as secure messaging, file sharing, and group chat, catering to businesses needing streamlined internal communication. Google Workspace and ClickUp are also potential alternatives with broader collaboration functionalities.
Is Office Chat legit?

Yes, Office Chat is a legitimate cloud-based messaging app. It prioritizes secure communication, especially for healthcare businesses, with features like HIPAA compliance. User reviews highlight its ease of use and strong security. However, some users mention occasional performance issues.
How much does Office Chat cost?

Office Chat's Startup plan is $25/month for 10 users. The Business plan costs $49/month for 50 users. The Enterprise plan is $99/month, also for 50 users. A HIPAA/BAA compliant plan is $999/year. Additional user buckets are available as add-ons. A free trial is offered.
Is Office Chat customer service good?

Office Chat's customer service receives mixed reviews. While some users praise its ease of use and helpful support, others experienced difficulties, particularly in remote desktop environments. The support team's ability to handle complex technical issues has also been questioned.

Reviewed by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.