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Neo description
Neo is an email platform designed for small businesses and entrepreneurs to build a professional online presence. It allows you to create custom email addresses using your own domain name (e.g., yourname@yourcompany.com). Neo offers tools like email marketing, calendar and contact management, and an AI assistant for writing emails. It also includes a simple website builder to create a basic online presence. Over 30,000 small businesses use Neo for its ease of use and range of features.
Who is Neo best for
Neo is an affordable email platform ideal for entrepreneurs and small businesses seeking a professional online presence. Create custom email addresses, send marketing emails, manage contacts and calendars, and build a simple website. Over 30,000 small businesses already use Neo. It offers three pricing plans based on mailbox needs, starting at $2.49/mailbox/month.
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Best for small businesses (1-50 employees).
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Suitable for various industries.
Neo features
| Supported Neo provides various pre-written email templates. |
| Supported Neo supports read receipts and notifies you when recipients open your emails. |
| Supported Neo has built-in calendar, appointment booking, and scheduling tools. |
| Supported Neo allows custom email addresses with your own domain. |
Neo pricing
The commentary is based on 9 reviews from Neo G2 reviews.
Neo is generally considered a cost-effective email solution, especially for small businesses. Many users highlight its affordability, with some mentioning free website and email services. However, one user reported an unexpected price increase.
See the Neo pricing page.
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Neo has a free trial.
Starter
Provides 15 GB storage per mailbox, along with essential business tools like Campaign Mode, Appointment Booking, and a Signature Designer.
Standard
Offers 50 GB storage per mailbox and includes features from the Starter plan. Additionally, it provides an AI Email Writer, advanced tracking, 50 read receipts, 1 email template, 1 contact group, and the option to send emails later.
Max
Provides 100 GB storage per mailbox and encompasses all features of the Standard plan. It further enhances capabilities with advanced mail features like a priority inbox, unlimited read receipts, email labels, the ability to undo sent emails, follow-up reminders, HTML composer support, sender blocking and allowing, turbo search, and more.
Neo alternatives
Constant ContactBetter for established businesses seeking broader digital marketing tools. Focuses on email marketing, social media management, and marketing analytics. Caters to a wider range of industries.Read more
TitanBetter for professionals and small businesses focused on improving customer relationships through email. Has features like read receipts and email templates. Growing faster than Neo.Read more
Mailchimp All-in-One Marketing PlatformBetter for larger businesses needing advanced marketing automation and analytics. A Mailchimp alternative for those prioritizing broader marketing channels beyond email. Has more momentum.Read more
ZapmailBetter for larger enterprises and team collaboration. Focuses on security and a streamlined inbox experience. Offers workflow automation. Zapmail is a Neo alternative and competitor.Read more
WebadorBetter for users seeking website building functionality. More established, with faster growth.Read more
GetformMore focused on form building and lead capture for online marketing. Lacks built-in calendar, appointment booking, and AI-powered email writing.Read more
Neo FAQ
What is Neo and what does Neo do?
Neo is an email platform built for small businesses and entrepreneurs. It provides custom email addresses, email marketing tools, calendar and contact management, an AI email assistant, and a simple website builder. Over 30,000 small businesses use Neo.
How does Neo integrate with other tools?
Neo integrates with other tools by offering a suite of features including email marketing, calendar and contact management, and an AI assistant. It also includes a simple website builder. More specific integrations are not described.
What the main competitors of Neo?
Neo's main competitors include Constant Contact, Mailchimp, Titan, Zapmail, and Webador. These alternatives offer similar features such as email marketing, website building, and custom domain email addresses, catering to small businesses and entrepreneurs.
Is Neo legit?
Neo appears to be a legitimate email platform used by over 30,000 small businesses. G2 reviews give it a 3.8/5 rating. For more information, research "is Neo safe" and check user reviews.
How much does Neo cost?
Neo offers three paid plans: Starter at $2.49/mailbox/month, Standard at $4.99/mailbox/month, and Max at $9.99/mailbox/month. Is Neo worth it? Each plan offers increasing storage and features for businesses seeking enhanced email management and productivity.
Is Neo customer service good?
Neo's customer service receives mixed reviews. Some users praise the quick and helpful support, while others report difficulty contacting customer service in a timely manner. Several users mention positive experiences with support during the setup process.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.