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Mural

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Company health

Employee growth
4% decrease in the last year
Web traffic
33% decrease in the last quarter
Financing
April 2021 - $192M

Ratings

G2
4.6/5
(1377)
Capterra
4.6/5
(113)
TrustPilot
4.1/5
(14)
Glassdoor
3.1/5
(224)

Mural description

Mural is a visual collaboration platform designed to help teams work together more effectively. It provides a digital whiteboard where teams can brainstorm ideas, plan projects, and share information visually. Mural offers pre-built templates and integrations with popular tools. Its focus on visual collaboration aims to improve team communication, engagement, and productivity. Mural is suitable for various teams and use cases, promoting a more engaging and efficient way to work together, regardless of location.


What companies are using Mural?

HPE is using Mural
HPE
SAP is using Mural
SAP
Zapier is used by HPE, SAP.

Who is Mural best for

Mural is a versatile visual collaboration platform perfect for teams of all sizes. Users praise its intuitive interface, pre-built templates, and real-time collaboration features. However, some find navigation challenging on smaller devices. It's a great tool for brainstorming, planning, and sharing information visually, ultimately boosting team engagement and productivity.

  • Best for small, medium, and large enterprises.

  • Ideal for various industries, including Healthcare, Finance, E-commerce, Retail, and more.


Mural features

Type in the name of the feature or in your own words tell us what you need
Supported

Mural supports real-time collaborative editing of diagrams.

Supported

Mural offers over 200 pre-built templates for various project needs and methodologies.

Supported

Mural offers a library of around 300 pre-built templates for various collaborative activities.

Supported

Mural allows sharing diagrams with view or edit access via links or email invites.

Supported

Mural supports mind maps and provides templates for them.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather negative
-0.56

Scalability

Neutral
-0.14

Mural reviews

We've summarised 1504 Mural reviews (Mural GetApp reviews, Mural TrustPilot reviews, Mural Capterra reviews and Mural G2 reviews) and summarised the main points below.

Pros of Mural
  • Intuitive and user-friendly interface.
  • Pre-built templates for easy start.
  • Real-time collaboration capabilities.
  • Facilitates engaging and productive workshops.
  • Flexibility for various use cases and team activities.
Cons of Mural
  • Difficult to navigate on smaller devices.
  • Limited shape and text formatting options.
  • Not easy to create shapes, requires importing.
  • Limited integrations with other business intelligence (BI) tools.

Mural pricing

The commentary is based on 57 reviews from Mural Capterra reviews, Mural G2 reviews and Mural TrustPilot reviews.

Mural's pricing is generally considered reasonable, especially for its collaborative features and templates. Some users find the free version limiting, while others find the paid plans expensive, particularly for smaller teams or personal use. A few users mentioned the consultant program as a cost-effective solution.

Users sentiment

Rather negative
-0.5

See the Mural pricing page.

  • Mural has a free plan.

  • Mural has a free trial.

Free

0

Get your team started fast with unlimited members and basic features.

Team+

9.99

Collaborate frequently with your team with unlimited murals.

Business

17.99

Collaborate across teams with the security of SSO and unlimited guests.

Enterprise

Custom

Level up teamwork across multiple workspaces with enterprise-grade controls and proven transformation expertise.


Mural alternatives

  • Logo of Lucid Visual Collaboration Suite
    Lucid Visual Collaboration Suite
    Better ratings and reviews. More intuitive user interface. Integrates with Slack, Jira, and Microsoft Teams. AI-powered diagramming can be inaccurate. Can be expensive. Better for enterprise users. A strong Mural competitor.
    Read more
  • Logo of Miro
    mural vs Miro
    Better ratings and is growing faster. More integrated meeting tools and a more robust free offering for Miro alternatives. Navigation can be difficult on larger boards.
    Read more
  • Logo of Padlet
    Padlet
    Better for educational use cases. This Mural competitor is growing faster and has better ratings. Simpler to use, but less suited for complex diagrams.
    Read more
  • Logo of Microsoft Whiteboard
    Microsoft Whiteboard
    Better integrated with Microsoft products. Has more momentum based on website traffic and employee growth. Fewer templates and integrations. A Mural competitor and alternative.
    Read more
  • Logo of Stormboard
    Stormboard
    Better for data-driven decision-making with its AI-powered insights. Has robust reporting features. More suitable for larger enterprises.
    Read more
  • Logo of UXPressia
    UXPressia
    More focused on customer journey mapping and persona creation. Has slower momentum.
    Read more

Mural FAQ

  • What is Mural and what does Mural do?

    Mural is a visual collaboration platform that empowers teams to brainstorm, plan, and share information effectively. It provides a digital whiteboard with pre-built templates and integrations, fostering engaging and productive teamwork regardless of location. Users praise its intuitive interface and real-time collaboration features.

  • How does Mural integrate with other tools?

    Mural integrates with popular tools like Slack, Microsoft Teams, and Google Workspace. This allows teams to connect their workflows and access Mural directly within their existing communication platforms. It also supports integrations with Jira and Azure DevOps.

  • What the main competitors of Mural?

    Top Mural competitors include Miro, FigJam, and Stormboard, offering similar visual collaboration features. Alternatives like Draw.io, Klaxoon, and Creately also provide digital whiteboarding and diagramming capabilities for team projects.

  • Is Mural legit?

    Yes, Mural is a legitimate and safe platform. It's known for its intuitive interface and real-time collaboration features, making it a valuable tool for visual brainstorming and workshops. However, some users find navigation challenging on smaller devices.

  • How much does Mural cost?

    Mural's pricing includes a Free plan, a Team+ plan at $9.99 per member/month, a Business plan at $17.99 per member/month, and an Enterprise plan with custom pricing for larger organizations. Is Mural worth the cost? It depends on your team's needs and budget.

  • Is Mural customer service good?

    Mural's customer service receives positive feedback. Users appreciate the helpful and responsive support team, especially during onboarding and training. While some experienced technical issues, the overall sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.