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Moxo description
Moxo helps mid-sized businesses streamline client, vendor, and partner interactions. This secure platform allows you to create automated workflows, manage projects, collect documents, and host video meetings. By centralizing communications and offering project tracking, Moxo reduces email clutter and keeps everyone on the same page. This leads to faster onboarding, smoother project delivery, and increased efficiency for various teams, including financial, legal, and consulting.
Who is Moxo best for
Moxo is a client interaction platform best suited for mid-sized businesses in retail, hospitality, software, non-profit, marketing, and automotive sectors. Users praise its intuitive interface, centralized communication, and efficient workflows. However, some find the terminology confusing and desire more automation features. Moxo excels at streamlining client communication and project management, leading to faster onboarding and increased efficiency.
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Best for mid-sized businesses.
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Ideal for retail, hospitality, software, non-profit, marketing, and automotive industries.
Moxo features
| Supported Moxo provides a dedicated client portal login space. |
| Supported Files are encrypted in transit and at rest. |
| Supported Moxo supports storing, sharing, and managing documents related to projects. |
| Supported Moxo offers workflow automation to streamline processes and improve efficiency by automating repetitive tasks. |
| Supported Moxo supports progress tracking and plan editing with real-time updates and dynamic tools. |
| Supported Moxo facilitates smooth and secure customer onboarding, enhancing user experience and reducing friction. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Moxo reviews
We've summarised 146 Moxo reviews (Moxo G2 reviews) and summarised the main points below.
- User-friendly and intuitive interface, praised for its ease of use.
- Centralized platform for client communication, document management, and project tracking.
- Increased efficiency and streamlined workflows, leading to faster onboarding and project delivery.
- Exceptional customer support, commended for responsiveness and helpfulness.
- Positive impact on client experience, enhancing communication and satisfaction.
- Lack of automation in flows and limited integrations with other applications.
- Limited customization for branding and notification preferences.
- File management needs improvement - inability to upload folders.
- Inconsistent notification system with excessive notifications for some users.
- Some users find the terminology confusing (e.g., "flow" vs "workspace").
Moxo pricing
The commentary is based on 11 reviews from Moxo G2 reviews.
While Moxo offers valuable features and excellent customer support, reviews indicate it is expensive compared to alternatives, especially for larger user bases. Some users find the pricing structure inflexible for scaling businesses. Despite the cost, many consider Moxo worth the investment for its comprehensive functionality.
Users sentiment
See the Moxo pricing page.
Moxo alternatives
moxo vs CopilotBetter suited for smaller businesses. Has stronger momentum in terms of website traffic and employee growth. Provides client billing and task features. Lacks video conferencing capabilities.Read more
HCL VerseMore focused on email and internal communication tools. Has more momentum in terms of website traffic growth. A popular Moxo alternative and competitor.Read more
Google WorkspaceBetter for businesses of all sizes and across more industries. Offers a broader suite of productivity tools including email, file storage, and collaboration apps. Stronger collaboration features and seamless integration across its apps. Google Workspace is a popular Moxo alternative.Read more
Webex MeetingsBetter for larger organizations. More widely reviewed, suggesting broader adoption. Provides real-time translation and breakout rooms, unlike Moxo. Users praise the "Personal Room" feature and seamless integrations, but occasional audio issues and navigation challenges are noted. Pricing can be considered less transparent. A Moxo competitor and Webex Meetings alternative for video conferencing.Read more
BoxBetter for K-12 school districts in the USA. More focused on education administration software.Read more
ClickUpBetter suited for larger organizations and diverse industries. Has broader industry applicability. Offers more robust task management and project views. ClickUp is growing faster than Moxo. ClickUp has more integrations.Read more
Moxo FAQ
What is Moxo and what does Moxo do?
Moxo is a client interaction platform for mid-sized businesses. It streamlines communication, project management, and document sharing through automated workflows and a centralized hub. This boosts efficiency, simplifies onboarding, and enhances client satisfaction.
How does Moxo integrate with other tools?
Moxo integrates with a limited number of applications, which is a source of frustration for some users. They desire more automation within workflows and greater flexibility in connecting with other tools in their tech stack.
What the main competitors of Moxo?
Alternatives to Moxo include client portal platforms like Copilot, comprehensive work management solutions like ClickUp, and communication suites such as HCL Verse and Google Workspace. For customer success management, consider ZapScale, and for project management, Catchup is an option.
Is Moxo legit?
Yes, Moxo is a legitimate business. It's a secure platform with positive reviews on G2 and Glassdoor for its ease of use and client interaction tools. However, some users mention limited integrations and room for improvement in file management.
How much does Moxo cost?
Unfortunately, Moxo does not publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific business needs and determine if Moxo is worth the investment for you.
Is Moxo customer service good?
Yes, Moxo's customer service is highly regarded. Reviews consistently praise the support team's responsiveness, helpfulness, and personalized assistance. Users appreciate their willingness to address questions, provide solutions, and even offer workarounds when needed.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.