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Mokapen description
Mokapen is an Italian CRM designed for small businesses looking for a simple and affordable solution. This platform allows teams to manage projects, contacts, customer support tickets, and sales pipelines. Mokapen emphasizes ease of use and offers a free plan to get started. Its features include task management, contact organization, and basic sales pipeline visualization.
Who is Mokapen best for
Mokapen is a user-friendly CRM designed for small to medium businesses, especially in Italy. It offers essential features like contact management, sales pipelines, and support ticketing. Users praise its ease of use and affordability, particularly the free plan. However, some users mention limitations in mobile functionality and customization options.
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Best for small to medium-sized businesses seeking an affordable and easy-to-use CRM.
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Suitable for various industries, including Healthcare, Finance, E-commerce, Retail, and more.
Mokapen features
| Supported Mokapen allows creating and assigning tasks to team members. |
| Supported Mokapen supports account management, including managing companies, contacts, deals, and related activities. |
| Supported Mokapen offers a ticketing system to manage and resolve customer issues efficiently. |
| Supported Mokapen allows managing multiple sales pipelines and automating follow-ups. |
| Supported Mokapen supports task management within projects, using tools like Kanban boards and calendars. |
| Supported Mokapen supports contact management, activity tracking, and sales process organization. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Mokapen reviews
We've summarised 131 Mokapen reviews (Mokapen Capterra reviews and Mokapen G2 reviews) and summarised the main points below.
- Easy to use and implement.
- Excellent customer support.
- Clear and intuitive interface.
- Effective project management and collaboration tools.
- Affordable pricing, especially the free plan.
- Limited mobile app functionality.
- Limited customization options.
- Few integrations beyond core platforms like Google.
- Limited notification options.
Mokapen pricing
The commentary is based on 16 reviews from Mokapen Capterra reviews.
Mokapen is praised for its competitive pricing and affordability, especially its free version with generous features. Users find it a cost-effective alternative to other CRMs, offering excellent value for its robust functionality. Many consider it a budget-friendly choice for small businesses and freelancers.
Users sentiment
See the Mokapen pricing page.
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Mokapen has a free plan.
Free
This plan includes 2 Members, 1 Team, 2 Workareas, 1 Pipeline, 100MB storage, unlimited tasks & projects, unlimited contacts & companies, unlimited deals, unlimited tickets, project reporting and direct support.
Small
This plan includes 10 Members, 5 Teams, 10 Workareas, 3 Pipelines, 2GB storage, and all features from the Free plan, as well as appointments management, more workareas and pipelines, online document creation, task, ticket, contact and company reporting, and additional integrations.
Medium
This plan includes 50 Members, 25 Teams, 25 Workareas, 25 Pipelines, 5GB storage, and all the features from the Small plan, plus booking management, service and product catalog, deal and booking reporting, time tracking, online pages and forms, access monitoring, ability to read email from email account, and additional integrations.
Large
This plan includes 100 Members, 100 Teams, 100 Workareas, 100 Pipelines, 10GB storage, and everything from the Medium plan, along with premium quotes and reporting, order management and reports, SMTP email composition and sending, single sign-on access, custom fields and permissions, embedded online forms, custom charts and reports, flow automation, form automations, and additional integrations.
Extra Large
This plan includes custom features, unlimited users, unlimited data, and unlimited file storage tailored for large companies. Pricing is customized based on specific requirements and is available upon request.
Mokapen alternatives
HubSpot Sales HubBetter for mid-sized businesses and enterprise customers. More integrations and automation features. A more established HubSpot Sales Hub provides more robust reporting. Consider HubSpot Sales Hub as a Mokapen alternative.Read more
CloseMore focused on sales teams. Has built-in calling and email sequences. Website traffic is growing faster.Read more
WakeUpSalesBetter for IT, real estate, and consulting. Offers on-premises deployment and a free-forever plan. A Mokapen competitor and alternative for smaller businesses needing basic CRM features.Read more
OfficeCentralBetter for accounting integration and offers self-service customer portals. Lacks project management, ticketing, and robust contact management features. Mokapen alternative. OfficeCentral competitor.Read more
TwileadBetter for sales and marketing automation. Includes a website builder, AI chatbot, and workflow builder. Offers a 14-day free trial and single pricing plan.Read more
Mokapen FAQ
What is Mokapen and what does Mokapen do?
Mokapen is an Italian CRM designed for small businesses seeking a simple and affordable solution. It offers contact management, project management, customer support ticketing, and sales pipeline management features. Mokapen is praised for its ease of use and affordable pricing, including a free plan.
How does Mokapen integrate with other tools?
Mokapen offers limited integrations, primarily with core platforms like Google. Users seeking extensive integration capabilities may find this limiting. More information on specific integrations is not readily available.
What the main competitors of Mokapen?
Mokapen's main competitors include HubSpot Sales Hub, Close, Salesforce Sales Cloud, WakeUpSales, and Bixpand.com. These alternatives offer similar CRM functionalities, catering to small and medium-sized businesses with varying features and pricing models.
Is Mokapen legit?
Mokapen appears to be a legitimate CRM platform. User reviews praise its ease of use, intuitive interface, and affordability. However, consider the limited mobile app functionality and customization options when evaluating if it's the right fit for your needs. Is Mokapen safe? Yes, it seems to be a safe and user-friendly option, especially for small businesses in Italy.
How much does Mokapen cost?
Mokapen offers a free plan with limited features. Paid plans start at €119 per month for the Small plan and go up to €1369 per month for the Large plan. A custom-priced Extra Large plan is also available for larger companies with specific needs. Is Mokapen worth it for your product pricing needs? Explore the different plans to see what fits your budget.
Is Mokapen customer service good?
Mokapen's customer service is highly regarded by users, who praise the quick and efficient responses. The support team is praised for actively listening to customer feedback and using it to improve the tool. While some users desire more support articles, the overall sentiment towards Mokapen's customer service is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.