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Matter description
Matter is an employee recognition and rewards software that integrates with Slack and Microsoft Teams. It aims to boost employee engagement by enabling peer-to-peer recognition tied to company values, automating rewards like gift cards, and simplifying pulse surveys. Matter offers a free trial and highlights its ease of use and quick setup. It's used by various companies, including those in technology, retail, and marketing.
Who is Matter best for
Matter is an employee recognition and rewards platform designed to boost morale and engagement. Its seamless integration with Slack and Teams, coupled with features like peer-to-peer recognition and automated rewards, makes it easy to celebrate achievements. While some users mention limited reward options and customization, many appreciate its user-friendly interface and positive impact on company culture.
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Ideal for small to medium-sized businesses using Slack or Microsoft Teams.
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Suitable for most industries seeking enhanced employee engagement and recognition.
Matter features
| Supported Matter integrates with Slack for team recognition, feedback, and communication. |
| Supported Matter supports peer-to-peer recognition via Kudos and integrates with Slack. |
| Supported Matter supports rewards and recognition features like Kudos, rewards, and automated celebrations. |
| Supported Matter fully supports workplace pulse surveys to gather feedback and measure sentiment. |
| Supported Matter integrates with Microsoft Teams for employee recognition, rewards, and surveys. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Matter reviews
We've summarised 767 Matter reviews (Matter TrustPilot reviews, Matter Capterra reviews and Matter G2 reviews) and summarised the main points below.
- Easy to use and integrate with Slack and Teams.
- Promotes team recognition and appreciation.
- Kudos and feedback features are highly valued.
- Automated birthday and anniversary reminders.
- Difficult to redeem rewards
- Limited reward options outside the US.
- Manual user addition and signup required.
- Lack of customization, especially for kudos messages.
Matter pricing
The commentary is based on 105 reviews from Matter Capterra reviews and Matter G2 reviews.
While most users appreciate Matter's reward system and employee recognition features, some find the coin-to-reward conversion rate underwhelming and the limited reward options disappointing. A few users mentioned confusion with the pricing structure.
Users sentiment
See the Matter pricing page.
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Matter has a free plan.
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Matter has a free trial.
Free Forever
Unlimited users, Feedback Friday - customizable & automatic recognition notifications, 5 kudos sent per channel per week, 10 default kudos templates, custom kudos (e.g., company values), 30 days of analytics history, Slack / Microsoft Teams integration, email and live chat support, single sign-on (SSO) support.
Pro
Unlimited kudos recognition, all analytics history with report export and filters for user groups & segments, peer-to-peer private feedback, recurring feedback surveys on skills, live team trainings / custom videos, HRIS integrations*, gift cards rewards (100+ countries), custom company-branded rewards, advanced rewards settings & reporting, automatic birthday and work anniversary celebration messages with rewards.
Pro + Surveys
Everything in Pro, plus: surveys fully automated in Slack/Teams, eNPS capability and analytics history, receive weekly insights & notifications, data exports for survey results, offer rewards for survey completions, pulse Surveys: advanced reporting and insights, customizable questions and categories, custom Surveys: 30+ science-backed survey templates (e.g., eNPS, onboarding, exit surveys), advanced survey delivery, frequency, closing, and smart reminders.
Matter alternatives
JotformBetter for data collection and workflow automation via forms. Caters to a wider range of industries and has significantly more momentum.Read more
Workleap OfficevibeBetter for gathering 360-degree feedback and enabling anonymous feedback for larger teams. Suitable for mid-sized organizations seeking feedback and performance management tools. Pricing can be a concern for smaller businesses looking for a Workleap Officevibe alternative.Read more
PaycorBetter for payroll, benefits administration, and core HR functions. Focuses on mid-sized to large businesses. More established, with generally positive user reviews, but some report difficulties with customer support.Read more
PersonioBetter suited for comprehensive HR management, including core HRIS and payroll functionalities. Has more momentum and broader industry coverage.Read more
QarrotHas broader reward options and a larger reward catalog. Offers performance-based incentives and a points-based system. Is growing faster. Integrates well with other platforms and has a user-friendly interface. However, users mention monthly points expiration and limited regional gift card availability. More suitable for growing businesses. A Matter competitor and alternative.Read more
Matter FAQ
What is Matter and what does Matter do?
Matter is an employee recognition and rewards platform integrated with Slack and Microsoft Teams. It facilitates peer-to-peer recognition, automates rewards and simplifies pulse surveys, boosting employee engagement and fostering a positive work environment. It offers a free trial and various pricing plans.
How does Matter integrate with other tools?
Matter integrates seamlessly with Slack and Microsoft Teams, facilitating streamlined communication and recognition. This integration enhances team engagement by enabling peer-to-peer recognition, automated rewards, and pulse surveys directly within these platforms.
What the main competitors of Matter?
Alternatives to Matter include BuddiesHR, Bonusly, and Empuls. These platforms offer similar employee recognition and engagement features, often integrating with Slack or Microsoft Teams. They focus on boosting morale through peer-to-peer recognition, rewards, and pulse surveys.
Is Matter legit?
Yes, Matter is a legitimate employee recognition and rewards software. It integrates with Slack and Microsoft Teams, making it easy to use and implement. While some users mention limited reward options and customization issues, many praise its ease of use and positive impact on team recognition.
How much does Matter cost?
Matter pricing includes a Free Forever plan, a Pro plan at $36 per user per month, and a Pro + Surveys plan at $60 per user per month. Is Matter worth it? The free plan is suitable for small teams, while paid plans offer advanced features like surveys and rewards.
Is Matter customer service good?
Matter's customer service receives positive feedback. Users describe the support team as "responsive," "helpful," and quick to resolve issues. The Matter team is also praised for actively listening to feedback and incorporating it into product updates.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.