Luigi's Box is an AI-powered search and product discovery tool for e-commerce businesses. It helps improve customer experience and increase sales by offering personalized search results, product recommendations, and merchandising features. It provides detailed analytics on customer search behavior and integrates seamlessly with various e-commerce platforms. Trusted by over 3,000 online businesses, Luigi's Box is recognized for its ease of use and positive impact on revenue.
Who is Luigi's Box best for
Luigi's Box is an AI-powered search and discovery tool for e-commerce businesses of all sizes. It personalizes search results and product recommendations, boosting sales and customer satisfaction. Users praise its ease of use, helpful support, and detailed analytics. Some users mention initial setup complexity and pricing as drawbacks. Luigi's Box seamlessly integrates with various platforms, making it a valuable asset for enhancing the online shopping experience.
Best for small, mid-sized, and enterprise e-commerce businesses.
Ideal for retail, consumer goods, and software/IT companies.
Luigi's Box features
Type in the name of the feature or in your own words tell us what you need
Supported
Luigi's Box supports search autocomplete to predict search queries as you type.
Supported
Luigi's Box offers tools to analyze customer behavior, preferences, and trends.
Supported
Luigi's Box uses AI to offer personalized product recommendations based on customer preferences.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.5
Customer Service
Strongly positive
+0.84
Ease of Use
Strongly positive
+0.94
Reliability and Performance
Strongly positive
+0.81
Ease of Implementation
Rather positive
+0.36
Scalability
Rather positive
+0.4
Luigi's Box reviews
We've summarised 302 Luigi's Box reviews (Luigi's Box G2 reviews) and
summarised the main points below.
Pros of Luigi's Box
Easy Shoptet integration and quick helpdesk responses
Fast and relevant search with helpful filtering options
User-friendly interface and detailed analytics dashboard
Excellent customer support and willingness to help
Customizable search with options for synonyms, boosting products, and handling typos
Cons of Luigi's Box
Limited historical data for comparison, only 3 months of trends available
Product feed and login screen can have technical issues
Occasional issues with product feed leading to incorrect product displays
Initial setup and customization can be complex
High price, especially for smaller businesses
Luigi's Box pricing
The commentary is based on 49 reviews from Luigi's Box G2 reviews.
Luigi's Box offers powerful site search and excellent customer support, but reviews indicate a higher price point. While most users find the cost justified by the increased conversion rates and improved search experience, some smaller businesses may find it challenging. Negotiation may be possible.
Hawksearch has broader industry coverage, supporting manufacturing and consumer goods sectors. Luigi's Box is growing faster. Hawksearch users mention a difficult setup process and outdated interface as downsides.
Better for sending transactional emails like order confirmations and password resets. Easier setup and has a free plan. More user-friendly interface. Lacks advanced product search and merchandising features. Not AI-powered.
Better for general search across industries and platforms. Has broader industry applicability, serving sectors like healthcare, finance, and education. Shows stronger website traffic growth momentum.
Klevu has stronger website traffic growth momentum. It is known for easy integration and AI-powered search accuracy, but some users report issues with product feeds and limited merchandising tools. Rated 4.5/5 on G2. Pricing is custom.
Better fit for broader business intelligence needs beyond ecommerce. A Looker alternative, Luigi's Box, is more focused on search and product discovery.
Luigi's Box is an AI-powered search and product discovery solution for e-commerce. It personalizes search, recommends products, and offers merchandising features. This improves customer experience and boosts sales by ensuring shoppers find what they need. It integrates with various platforms and provides detailed analytics.
How does Luigi's Box integrate with other tools?
How does Luigi's Box integrate with other tools?
Luigi's Box seamlessly integrates with popular e-commerce platforms. It offers easy integration with Shoptet and supports various other platforms to enhance product discovery and streamline customer experience. It also provides detailed analytics on search behavior.
What the main competitors of Luigi's Box?
What the main competitors of Luigi's Box?
Luigi's Box competes with other e-commerce search and product discovery solutions like Bloomreach, Hawksearch, Algolia, Searchanise, and Klevu. These alternatives offer similar features such as AI-powered search, personalized recommendations, and merchandising tools.
Is Luigi's Box legit?
Is Luigi's Box legit?
Luigi's Box is a legitimate AI-powered search and product discovery solution. G2 reviews show an average 4.8/5 rating, and users praise its ease of use, helpful support, and fast search. However, some users mention the high price and occasional technical issues. So, Luigi's Box is safe and effective but consider your budget and technical capabilities.
How much does Luigi's Box cost?
How much does Luigi's Box cost?
I couldn't find pricing details for Luigi's Box. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help you determine if Luigi's Box is worth the investment for your needs.
Is Luigi's Box customer service good?
Is Luigi's Box customer service good?
Luigi's Box customer service receives positive feedback. Users praise the quick and helpful responses from the support team, highlighting their willingness to assist with implementation, customization, and troubleshooting. The readily available support contributes to a positive overall experience.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.