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Searchspring description
Searchspring helps online stores improve their customers' shopping experience. They offer tools for improving your website's search bar, showcasing specific products, and recommending products each shopper might like. These tools are designed to help your customers find what they want faster and encourage them to buy more, ultimately increasing your sales. Searchspring works with businesses of all sizes and is trusted by well-known brands.
Who is Searchspring best for
Searchspring is a robust e-commerce tool that elevates the customer shopping experience through AI-powered search, personalized recommendations, and merchandising capabilities. Users praise its customizable platform and excellent customer support, while some note slow reindexing times as a drawback. Perfect for online retailers aiming to boost sales by creating a seamless and engaging shopping journey.
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Best fit for small, mid-sized, and large businesses.
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Ideal for e-commerce retailers.
Searchspring features
| Supported Searchspring allows creating custom landing pages with specific product selections using features like Dynamic Landing Pages and Tag Campaigns. |
| Supported Searchspring uses AI and ML to provide personalized product recommendations, adapting in real-time to customer behavior. |
| Supported Searchspring offers predictive product bundling to increase average order value. |
| Supported Searchspring offers improved search discoverability with features like autocomplete, semantic search, and personalized results. |
| Supported Searchspring allows boosting product visibility via Boost Rules, based on product attributes. |
Searchspring reviews
We've summarised 136 Searchspring reviews (Searchspring G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised for helpfulness and quick turnaround times.
- Highly customizable platform with robust search, merchandising, and reporting tools.
- Easy-to-use interface for creating and managing campaigns, boost rules, and product recommendations.
- Seamless integration with Shopify and other e-commerce platforms.
- Personalized product recommendations and merchandising tools that improve customer experience and conversion rates.
- Slow reindexing times, requiring manual updates and causing delays in reflecting changes.
- Limited control over filter customization, particularly for price ranges on different collection pages.
- Inconsistent image display in Searchspring collections compared to the main site.
- Dynamic search result pages offer limited SEO benefits, potentially impacting page ranking.
Searchspring pricing
The commentary is based on 11 reviews from Searchspring G2 reviews.
Searchspring's pricing is generally considered fair for its robust feature set, though some reviewers found it expensive, especially for smaller businesses or as their business scaled. One review noted excellent value for the price.
Users sentiment
See the Searchspring pricing page.
Essential
Search preview, Product pinning, Search boost rules, Campaign scheduling, 20 active merchandising campaigns, 2x per day indexing frequency.
Advanced
Includes everything in Essential, plus: Geo-Merchandising, Landing pages, A/B Testing, 50 active merchandising campaigns, 4x per day indexing frequency.
Expert
Includes everything in Advance, plus: Personalized category results, Personalized product recommendations, 200+ active merchandising campaigns, Live/Real Time indexing frequency.
Searchspring alternatives
DoofinderHas more robust non-functional features, like customer service and ease of use. A Searchspring competitor and alternative, Doofinder is growing slower and offers visual search. Users appreciate its speed and AI-powered search, but dislike slow support.Read more
InsiderBetter fit for enterprise businesses with complex marketing automation and cross-channel personalization needs. Broader industry applicability across various sectors like finance and healthcare. Higher Glassdoor rating.Read more
SearchaniseSearchanise is growing faster and offers a free plan. It's praised for its ease of use and affordability, especially for large catalogs. However, users note limitations in sorting algorithms and A/B testing capabilities. A Searchspring alternative.Read more
Brevo Transactional EmailBetter for transactional emails like order confirmations and password resets. More suitable for a wider range of industries, including healthcare, finance, and legal. Higher rated by users, praised for ease of use and cost-effective pricing.Read more
BloomreachBetter for enterprise businesses needing a comprehensive platform. Higher rated by users but potentially more expensive. Doesn't offer as much control over search and merchandising as Searchspring.Read more
SegmentifyHas grown slower and received better ratings. Users highlight the easy implementation and helpful customer support. However, some find product recommendations inaccurate and functionality inconsistent.Read more
Searchspring FAQ
What is Searchspring and what does Searchspring do?
Searchspring is an e-commerce tool that optimizes product discovery. It offers AI-powered search, merchandising, and personalized recommendations to improve customer experience and boost sales. This helps customers find desired products faster, leading to increased conversions and average order value.
How does Searchspring integrate with other tools?
Searchspring integrates seamlessly with popular e-commerce platforms like Shopify and others. It also offers robust APIs and webhooks, enabling connections with various marketing, analytics, and customer data platforms. This allows for personalized experiences and streamlined data flow.
What the main competitors of Searchspring?
Searchspring's top competitors include Bloomreach, Searchanise, and Luigi's Box. These alternatives offer similar features such as AI-powered search, product recommendations, and merchandising tools, catering to e-commerce businesses seeking enhanced product discovery and customer experience. Other options, like Tagalys and Insider, also provide competitive solutions.
Is Searchspring legit?
Yes, Searchspring is a legitimate software company offering search and merchandising tools for e-commerce businesses. They are trusted by many brands and offer features like personalized recommendations and improved search discoverability to enhance the customer shopping experience. They have generally positive reviews, although some users mention slow reindexing and limited filter customization.
How much does Searchspring cost?
Searchspring offers tailored pricing for its Essential, Advanced, and Expert plans. Contact Searchspring for a custom quote based on your specific needs and search volume. While there's no free plan or trial, discounts may be available.
Is Searchspring customer service good?
Searchspring's customer service receives positive feedback overall. Users highlight the helpfulness and responsiveness of the support team, particularly their quick response times and proactive assistance. However, some experienced slowdowns during busier periods.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.