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Ligna description
Ligna is an all-in-one software platform designed for marketing agencies to manage their clients and business operations. It offers tools such as customer relationship management (CRM), project management, content management system (CMS), marketing automation, client portals, ticketing and knowledge base features. Ligna aims to be a comprehensive solution for agencies to streamline their workflow, improve efficiency, and scale their business.
Who is Ligna best for
Ligna is an all-in-one platform designed for marketing agencies seeking to streamline their operations. It offers CRM, project management, CMS, and marketing automation tools. Users praise its customizability and all-in-one nature but point out a steep learning curve and poor customer support. Ligna is best for agencies wanting a unified platform but willing to invest time in learning the system.
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Best fit for small to mid-sized marketing agencies.
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Ideal for marketing and advertising agencies.
Ligna features
| Supported Ligna provides client portals for project collaboration and communication. |
| Supported Ligna supports marketing automation, including email marketing, social media posting, and campaign management. |
| Supported Ligna offers tools for contact management, lead management, sales and marketing automation. |
| Supported Ligna offers unified ticketing within its live chat and AI chatbot system. |
| Supported Ligna supports project planning and execution with customizable workflows and automation. |
| Supported Ligna allows creating knowledge base articles for customer self-service. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Ligna reviews
We've summarised 32 Ligna reviews (Ligna TrustPilot reviews and Ligna G2 reviews) and summarised the main points below.
- All-in-one platform integrating CRM, CMS, project management, and marketing automation.
- Highly customizable, offering flexibility for various agency needs.
- Regular updates and active development show commitment to improvement.
- Strong potential for growth and further development.
- Unresponsive and unhelpful customer support, often failing to follow up on requests.
- Steep learning curve with limited documentation, making it difficult for new users.
- Occasional glitches and bugs in the user interface disrupt workflow.
- Lack of comprehensive support resources and tutorials.
Ligna pricing
The commentary is based on 4 reviews from Ligna G2 reviews and Ligna TrustPilot reviews.
Ligna offers a good return on investment (ROI) with affordable pricing and valuable features. Users mention its cost-effectiveness while also noting the platform's potential and ongoing improvements. Some users have mentioned initial setup challenges, but overall, Ligna's price point is considered beneficial.
Users sentiment
See the Ligna pricing page.
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Ligna has a free trial.
Solo
The Solo plan includes 2 users, 2 phone lines, 2,500 emails, 250 texts, 250 voicemail drops, 100 SERP keywords, 2 worker tasks, and 2 live chat/AI bots.
Pro
The Pro plan includes 10 users, 10 phone lines, 5,000 emails, 1,000 texts, 1,000 voicemail drops, 250 SERP keywords, 10 worker tasks, and 10 live chat/AI bots.
Plus
The Plus plan includes 25 users, 25 phone lines, 10,000 emails, 2,000 texts, 2,000 voicemail drops, 500 SERP keywords, 25 worker tasks, and 25 live chat/AI bots.
Unlimited
The Unlimited plan includes unlimited users, 40 phone lines, 25,000 emails, 5,000 texts, 5,000 voicemail drops, 1,00 SERP keywords, unlimited worker tasks, and unlimited live chat/AI bots.
Ligna alternatives
HubSpot Sales HubBetter for streamlining sales processes in mid-sized businesses. A more user-friendly interface. More widely adopted with a larger user base. Negative pricing sentiment.Read more
DoplacMore focused on digital marketing and creative agencies. Offers white-labeling capabilities. Has lifetime pricing options. Is growing faster than Ligna.Read more
Framework360Better for small businesses and ecommerce. Excellent customer support. Wider industry applicability as a Ligna alternative.Read more
HighLevelBetter for agencies focused on SMB clients. A HighLevel alternative, it offers white-labeling and is growing faster. Users appreciate the automation but dislike slow loading times and a confusing interface.Read more
Salesforce Sales CloudBetter fit for enterprise businesses seeking robust sales automation, AI insights, and extensive integrations. A Salesforce Sales Cloud alternative for agencies seeking an all-in-one platform may be more appealing. Salesforce Sales Cloud has more momentum currently.Read more
Ligna FAQ
What is Ligna and what does Ligna do?
Ligna is an all-in-one platform for marketing agencies to manage clients and business operations. It offers CRM, project management, CMS, marketing automation, and client portals. Ligna streamlines workflows, improves efficiency, and helps scale businesses.
How does Ligna integrate with other tools?
Ligna integrates CRM, CMS, project management, and marketing automation into one platform. It offers client portals for collaboration and communication, and a knowledge base feature. However, some users report a steep learning curve and limited documentation.
What the main competitors of Ligna?
Top alternatives to Ligna include HubSpot Sales Hub, Doplac, Salesforce Sales Cloud, Framework360, HubSpot Marketing Hub, and HighLevel. These platforms offer similar features like CRM, project management, and marketing automation, catering to various agency and business needs.
Is Ligna legit?
Ligna appears to be a legitimate platform, offering a suite of agency tools. However, user reviews on G2 and TrustPilot reveal mixed experiences. While praised for its all-in-one design and customizability, Ligna's customer support and ease of use have drawn criticism. Potential users should weigh these factors when considering Ligna.
How much does Ligna cost?
Ligna's pricing plans start at $19/month for the Solo plan and go up to $199/month for the Unlimited plan. The Pro plan is $49/month and the Plus plan is $89/month. A 14-day free trial is available. Is Ligna worth it? The product offers a range of features, including unlimited leads, accounts, and projects across all plans.
Is Ligna customer service good?
Ligna's customer service receives mixed reviews. While some users praise the team's responsiveness and helpfulness, others report slow response times, unhelpful solutions, and a lack of follow-up. Improving customer support would greatly benefit Ligna.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.