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LEAP

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Company health

Employee growth
26% decrease in the last year

Ratings

G2
3.6/5
(35)
Capterra
4.0/5
(267)

LEAP description

LEAP is an all-in-one cloud software for law firms of all sizes. It combines case management, document automation, legal billing, and accounting in a single platform. This helps law firms streamline their operations, improve efficiency, and increase profitability. LEAP also offers features like online payments and integrations with other software like QuickBooks. This allows for better time management, reduced administrative burden, and improved client experience.


Who is LEAP best for

LEAP is an all-in-one cloud software designed for law firms to manage their operations. It offers features like case management, document automation, and billing. Users praise LEAP's excellent onboarding and Microsoft Office 365 integration. Some users have reported difficulties with the invoicing system and rigid pricing.

  • Best fit for small to mid-sized law firms.

  • Ideal for law firms specializing in various legal practices.


LEAP features

Type in the name of the feature or in your own words tell us what you need
Supported

LEAP provides reporting tools to generate reports on case data, including status, type, and recently worked on cases. They offer customizable reports, automated scheduling, and integration with Power BI for advanced analytics.

Supported

LEAP provides robust reporting on law firm financial performance, including revenue, expenses, and profitability, through its built-in reporting features and integrations like Power BI.

Supported

LEAP offers built-in trust accounting software compliant with regulations.

Supported

LEAP allows editing existing time entries for accurate billing.

Supported

LEAP streamlines billing with invoice generation, automated billing, and payment tracking. Payment reminders are not explicitly mentioned but implied.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.75

Customer Service

Neutral
-0.11

Ease of Use

Rather positive
+0.4

Reliability and Performance

Rather negative
-0.33

Ease of Implementation

Neutral
+0

LEAP reviews

We've summarised 302 LEAP reviews (LEAP Software Advice reviews, LEAP GetApp reviews, LEAP Capterra reviews and LEAP G2 reviews) and summarised the main points below.

Pros of LEAP
  • Excellent onboarding process - praised by multiple users
  • Document automation features are a highlight
  • Seamless Microsoft Office 365 integration
  • Customer service generally responsive and helpful
Cons of LEAP
  • Difficult to use invoicing system - not able to generate invoices
  • No phone support and "ticket" can go unassigned for hours
  • Technical support declined - long wait times for support tickets
  • Rigid pricing structure - must purchase full license for every staff member

LEAP pricing

The commentary is based on 24 reviews from LEAP Capterra reviews, LEAP G2 reviews, LEAP GetApp reviews and LEAP Software Advice reviews.

LEAP's pricing is a recurring concern. Users frequently mention its high cost and inflexible subscription model, with some feeling locked into unfavorable contracts. While some appreciate the value for features offered, others find the pricing structure too rigid and expensive, especially for smaller firms or those with part-time staff.

Users sentiment

Strongly negative
-0.75

LEAP alternatives

  • Logo of CosmoLex
    CosmoLex
    Has more momentum and offers built-in trust accounting.
    Read more
  • Logo of Legistify
    Legistify
    Better suited for larger enterprises. Focuses on contract management, IP tracking, and case management, while LEAP is geared towards all-in-one legal practice management for smaller to mid-sized firms. Legistify has broader industry application. LEAP is growing faster.
    Read more
  • Logo of Amberlo
    Amberlo
    Better ratings and reviews. Has a more positive pricing sentiment. Offers more convenient features like a client portal, and deadline management. Has more momentum.
    Read more
  • Logo of Lexis
    Lexis
    Better for legal research in government and non-profit organizations. A Lexis alternative focused on research, not firm management.
    Read more
  • Logo of CASEpeer
    CASEpeer
    More focused on personal injury firms. Has more momentum based on website traffic and employee growth. Includes AI tools and client portal.
    Read more
  • Logo of Lexis® for Microsoft® Office
    Lexis® for Microsoft® Office
    More focused on document drafting and review within Microsoft Office. Lacks integrated case management, billing, and accounting features.
    Read more

LEAP FAQ

  • What is LEAP and what does LEAP do?

    LEAP is a cloud-based legal practice management software offering case management, document automation, legal billing, and accounting in one platform. It streamlines workflows, improves efficiency, and helps increase profitability for law firms, especially small to mid-sized firms. It also integrates with other software like QuickBooks.

  • How does LEAP integrate with other tools?

    LEAP integrates with Microsoft Office 365 and QuickBooks. It also offers integrations with Power BI for advanced analytics and reporting functionalities. Information on other integrations is limited.

  • What the main competitors of LEAP?

    Alternatives to LEAP include Clio, CosmoLex, CASEpeer, Amberlo, MyCase, and PracticePanther. These competitors offer similar functionality, such as case management, billing, and client communication tools, catering to various law firm sizes and practice areas.

  • Is LEAP legit?

    LEAP is a legitimate cloud-based legal software solution. However, user reviews on G2 and Capterra reveal mixed experiences. While praised for document automation and onboarding, some users report difficulties with invoicing and technical support. Consider these factors when assessing if LEAP is safe and suitable for your firm.

  • How much does LEAP cost?

    I couldn't find pricing details for LEAP. For the most current pricing information, it is best to visit LEAP's website or contact their sales team directly. This will ensure you get the most accurate and up-to-date details about LEAP's product cost.

  • Is LEAP customer service good?

    LEAP's customer service receives mixed reviews. While some users praise the helpful and responsive support team, particularly during onboarding and with document automation, others report long wait times for technical support and unhelpful responses. Some users mention a decline in support quality over time.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.