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Clio

Last updated on

Company health

Employee growth
28% increase in the last year
Web traffic
5% decrease in the last quarter
Financing
April 2024 - $1B

Reviews

G2
4.6/5
(637)
Capterra
4.7/5
(1606)
TrustPilot
4.6/5
(99)
Glassdoor
3.8/5
(494)

Clio description

Clio is a widely-used, cloud-based legal practice management software designed for law firms of all sizes. It offers a suite of tools including case management, billing, client intake, document storage, and calendaring, enabling you to manage your entire practice from one central platform. Clio integrates with popular tools like Microsoft Outlook and Quickbooks, and is lauded for its strong security features and user-friendly interface.


Who is Clio best for

Clio is a popular choice for law firms looking for user-friendly, cloud-based practice management software. Users praise Clio for its intuitive interface and comprehensive features, such as the task management and client portal. However, some users have reported issues with Clio Drive and app integrations. Overall, Clio receives high ratings for ease of use but mixed reviews on its pricing.

  • Clio is a good fit for law firms of all sizes, though some solo practitioners find the pricing high.

  • Clio is specifically designed for the legal industry, offering features tailored to law firm needs.


Clio features

Type in the name of the feature or in your own words tell us what you need
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Clio enables clients to access their case information, including communication, documents, invoices, and calendar events, through its secure online platform, Clio for Clients.

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Clio provides robust features for logging and tracking client payments, including manual recording, automated payment processing, and detailed reporting and compliance measures.

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Clio allows users to upload, store, and organize documents related to a case.

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Clio offers an interactive timer to track time spent on tasks.

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Clio can generate invoices based on time and expenses.

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Clio provides tools to manage client funds in trust, ensuring compliance with industry regulations.

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Clio allows setting reminders for deadlines and court appearances.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.27

Customer Service

Rather positive
+0.58

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Neutral
-0.04

Scalability

Rather positive
+0.54

Clio reviews

We've summarised 2342 Clio reviews (Clio GetApp reviews, Clio Software Advice reviews, Clio TrustPilot reviews, Clio Capterra reviews and Clio G2 reviews) and summarised the main points below.

Pros of Clio
  • The pipeline feature offers a clear and organized workflow for tracking case progress.
  • The task feature allows for easy assignment, notification, and tracking of tasks, making billing and monitoring workload efficient.
  • Provides excellent tools for organizing and managing files and contacts, particularly for telecommuting employees.
  • User-friendly interface and a low learning curve, making it accessible for attorneys with varying levels of tech experience.
Cons of Clio
  • Clio Drive is sluggish and often stops working, requiring frequent reinstallation.
  • App integrations are often buggy and poorly tested, causing more headaches than solutions.
  • Customer support can be unhelpful and compartmentalized, with conflicting answers and slow response times.
  • High pricing, especially for solo practitioners, and hidden costs for additional features.

Clio pricing

The commentary is based on 227 reviews from Clio Capterra reviews, Clio G2 reviews, Clio GetApp reviews and Clio Software Advice reviews.

Based on the reviews, many users find Clio's pricing to be expensive for the features offered, especially for solo practitioners. Some users have noted frequent price increases and the need to pay for additional features, which can add up.

Users sentiment

Neutral
-0.27

See the Clio pricing page.


Clio alternatives

  • Logo of Rocket Matter
    Rocket Matter
    Not a good fit for enterprise customers. Rocket Matter has less momentum.
  • Logo of CASEpeer
    CASEpeer
    More focused on personal injury law firms. It has a faster website traffic growth and users say the customer support is great.
  • Logo of MyCase
    MyCase
    MyCase is growing faster. Better for smaller companies.

  • Clio FAQ


    Reviewed by

    MK
    Michal Kaczor
    CEO at Gralio

    Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

    TT
    Tymon Terlikiewicz
    CTO at Gralio

    Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.