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CARET Legal description
CARET Legal is a comprehensive practice management software designed for US law firms of all sizes. It offers a suite of features including case management, document storage, time tracking, billing, and client communication tools. CARET Legal aims to streamline law firm operations, improve efficiency, and increase profitability. It boasts a high customer satisfaction rate and integrates with various third-party applications.
Who is CARET Legal best for
CARET Legal offers US law firms an integrated platform for case management, billing, and accounting. Users praise its comprehensive features and user-friendly interface. However, some have reported data migration issues, poor customer service, and a subpar mobile app. Consider CARET Legal if your firm needs robust reporting and document management but be prepared for potential integration challenges.
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Best fit for small law firms.
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Specifically designed for US law firms.
CARET Legal features
| Supported CARET Legal allows uploading, storing, and organizing case documents. |
| Supported CARET Legal offers secure messaging and a client portal called Caseway. |
| Supported CARET Legal offers automated workflows and task management, reducing manual effort. |
| Supported CARET Legal fully supports legal billing, including time tracking, expense management, invoice generation, and online payments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
CARET Legal reviews
We've summarised 165 CARET Legal reviews (CARET Legal G2 reviews) and summarised the main points below.
- Comprehensive "all-in-one" platform for case management, billing, and accounting.
- Seamless transition from Zola to CARET Legal for existing users.
- User-friendly interface and easy navigation.
- Robust reporting features provide valuable insights into firm performance.
- Excellent document management system with easy retrieval and organization.
- Data migration issues resulted in corrupted data and incorrect billing formats.
- Poor customer service with long response times and unresolved issues.
- Email integration is slow and inconsistent, with difficulties saving content.
- Limited customization options for contacts, particularly when multiple individuals are related to a company.
- Mobile app is prone to crashing and has an unintuitive interface.
CARET Legal pricing
The commentary is based on 12 reviews from CARET Legal G2 reviews.
CARET Legal offers a valuable suite of features for law firms, with a pricing model generally perceived as reasonable and competitive. While one user experienced a costly data migration issue, others found the software's pricing to be a significant advantage, especially considering its comprehensive functionality.
Users sentiment
See the CARET Legal pricing page.
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CARET Legal has a free trial.
Enterprise
Includes Built-In Email, Basic Document Management, Calendaring, Task Management, Contact Management, Billing, Accounting, Reporting, Client Portal, Document Storage, LEDES Invoicing, Integrated Payments, Tier 1 - 24/7 Support. No minimum user count.
Enterprise Plus
Includes all Enterprise plan features plus CARET Analytics with standard dashboards and reports, Automated Workflows, Custom Permissions, Department-based Accounting, Advanced Document Management, Native Document Editing & Storage, Unlimited Matter Related Document Storage, Al-Generated Document Summaries, Integrated Payments, Tier 1 - 24/7 Support. No minimum user count.
Enterprise Insights
Includes all Enterprise Plus plan features plus CARET Analytics with configurable reports and dashboards, Advanced Document Automation Powered by HotDocs, Integrated Payments, Tier 1 - 24/7 Support. No minimum user count.
Enterprise Advance
Includes all Enterprise Insights plan features plus Advanced Document Automation Powered by HotDocs, Premium Support, Integrated Payments, Tier 1 - 24/7 Support. Minimum 25 users.
CARET Legal alternatives
LegistifyBetter suited for larger enterprises. Caters to a wider range of industries, including Healthcare, Finance, and E-commerce. A Legistify alternative for contract and IP management.Read more
Aderant ExpertMore focused on financial management for mid-to-large firms. Has a slight edge in popularity growth. Users report easier time entry but slower performance and a steeper learning curve. Lacks a mobile app.Read more
LawmaticsBetter for marketing automation and client intake. More suitable for firms focused on client engagement and revenue growth. Has received more positive feedback regarding customer support. Is growing faster than CARET Legal.Read more
LexisBetter for legal research in large firms. Less suitable for non-profit and government organizations. Not designed for practice management, billing, or client communication.Read more
PracticePantherHas less negative employee growth momentum. A PracticePanther CARET legal competitor with better ratings on Glassdoor.Read more
MyCaseBetter for firms needing help with lead generation. Has more momentum based on employee growth. A CARET Legal alternative and competitor.Read more
CARET Legal FAQ
What is CARET Legal and what does CARET Legal do?
CARET Legal is a practice management software for US law firms. It offers case management, document storage, time tracking, billing, and client communication tools. CARET Legal streamlines operations, improves efficiency, and integrates with other applications. It's best suited for small to mid-sized firms.
How does CARET Legal integrate with other tools?
CARET Legal integrates with various third-party applications, though specific integrations are not listed in the provided data. It offers a client portal called Caseway for secure messaging and document sharing. More details on specific integrations are needed for a comprehensive overview.
What the main competitors of CARET Legal?
Alternatives to CARET Legal include Clio, MyCase, Aderant Expert, CASEpeer, Lawmatics, and Legistify. These legal practice management software solutions offer similar features like case management, billing, and client communication, catering to various firm sizes and practice areas.
Is CARET Legal legit?
CARET Legal seems legitimate, offering a comprehensive platform for US law firms. However, user reviews mention excellent features alongside data migration issues and poor customer service. Consider these factors when deciding if CARET Legal is safe and suitable for your firm.
How much does CARET Legal cost?
CARET Legal pricing starts at $79/user/month for the Enterprise plan. Enterprise Plus is $99/user/month, Enterprise Insights is $119/user/month, and Enterprise Advance (for 25+ users) is $139/user/month. A free trial is available. Contact CARET Legal for custom add-on pricing.
Is CARET Legal customer service good?
CARET Legal's customer service receives mixed reviews. While some users praise the prompt and helpful support, others report long response times, unresolved issues, and inconsistent service quality. Data migration and email integration issues are also common complaints.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.