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Lark

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Company health

Employee growth
11% increase in the last year
Web traffic
3% increase in the last quarter

Ratings

G2
4.6/5
(151)
TrustPilot
4.0/5
(4)

Lark description

Lark is an all-in-one platform designed to simplify work for teams. It combines chat, video conferencing, document creation, project management, and more into a single application. This allows teams to streamline their workflows, improve communication, and increase productivity. Lark aims to be a central hub for all work-related activities, accessible from anywhere.


Who is Lark best for

Lark is an all-in-one platform designed to streamline workflows for teams. It combines chat, video conferencing, document creation, and project management into a single application. Users praise its real-time collaboration and user-friendly interface. However, some users have reported occasional glitches and find the forced 30-day logout disruptive.

  • Best for small to medium-sized businesses.

  • Suitable for teams prioritizing communication and collaboration, especially in technology.


Lark features

Type in the name of the feature or in your own words tell us what you need
Supported

Lark provides project management tools through Lark Base, which includes Kanban boards, Gantt charts, and customizable workflows for effective task and resource management.

Supported

Lark supports file sharing with positive user satisfaction. Users can share and co-edit documents in meetings and through general collaboration tools.

Supported

Lark supports direct and group text messaging with rich text and other features.

Supported

Lark supports shared calendars with reminders for efficient scheduling and meeting management.

Supported

Lark supports creating task lists, setting due dates, assigning tasks, and tracking progress.

Supported

Lark fully supports document collaboration, including real-time co-editing, commenting, and version history.

Supported

Lark offers integrated video conferencing with features like screen sharing and recording, enhancing meeting efficiency.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Neutral
+0

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0.14

Ease of Implementation

Neutral
+0

Scalability

Neutral
+0.14

Lark reviews

We've summarised 153 Lark reviews (Lark TrustPilot reviews and Lark G2 reviews) and summarised the main points below.

Pros of Lark
  • All-in-one platform integrating chat, video conferencing, document creation, and project management.
  • Real-time collaboration features, particularly in Lark Docs.
  • User-friendly interface and generally easy to use.
  • Robust search functionality across chats, documents, and events.
  • Strong translation features for multilingual teams.
Cons of Lark
  • Occasional glitches and lagging, especially with large amounts of data or complex features.
  • The 30-day forced logout feature is annoying to many users.
  • Limited customization for notifications, and some find the buzzing disruptive.
  • Mobile app can be slow and resource-intensive.
  • Excel and Google Sheet users may find the Lark Sheet formulas less intuitive.

Lark pricing

The commentary is based on 16 reviews from Lark G2 reviews.

Lark offers a generous free plan and affordable pricing for its comprehensive suite of tools. Users highlight its cost-effectiveness, especially for small to medium-sized teams, citing the consolidated platform as a money-saver compared to using multiple separate apps. While some find the enterprise plan's storage pricing a potential concern, the overall sentiment is positive regarding Lark's value.

Users sentiment

Strongly positive
+1

See the Lark pricing page.

  • Lark has a free plan.

  • Lark has a free trial.

Starter

0

Discover Lark's potential—perfect for individuals and small teams trying it out. Includes unlimited AI translation in chats, docs and email, enterprise search, 18 months of message history, 1,000 automated Base workflow executions/month, 10 wiki spaces, and 100GB storage.

PRO

12

Get tools for growing teams, secure partner communication, and no-code workflows. Includes everything in Lark Starter, plus unlimited message history, 50,000 automated Base workflow executions/month, unlimited Wiki spaces, video conference with up to 500 attendees, unlimited AI meeting transcription, 15TB storage, 10 trusted parties for external collaboration, and more security and permission controls.

Enterprise

Custom

Scale collaboration and operations with strong security and advanced management. Includes everything in Lark Pro, plus unlimited users, 15TB storage + 30GB/user, supergroups on chat (up to 50,000 users), Restricted Mode Group Chat, single sign-on (SSO), advanced security, management, and compliance controls, and 500,000 automated Base workflow executions/month.


Lark alternatives

  • Logo of ClickUp
    lark vs ClickUp
    Better suited for larger organizations and a wider range of industries. Has stronger momentum in terms of website traffic and employee growth. A popular Lark alternative and ClickUp competitor.
    Read more
  • Logo of Edworking
    Edworking
    Better for startups, SMEs, and freelancers. More suitable for Finance, Retail, Consumer Goods, Manufacturing, Education, Real Estate & Construction, Transportation & Logistics, Media & Entertainment, Software/IT, Energy & Utilities, Marketing & Advertising, and Professional Services. Edworking has positive pricing sentiment and is growing faster. Users love its ease of use and all-in-one platform.
    Read more
  • Logo of Workleap Officevibe
    Workleap Officevibe
    More focused on employee engagement and performance management. Better for Healthcare, Finance, E-commerce, Retail, Education, Real Estate, Hospitality, Media & Entertainment, Software, IT, Telecommunications, Non-profit, Government, Energy, Utilities, Marketing, Advertising, and Professional Services.
    Read more
  • Logo of Confluence
    Confluence
    Better for knowledge management and documentation. More suitable for larger enterprises. Stronger integrations with other tools.
    Read more
  • Logo of monday.com
    monday.com
    Better suited for larger enterprises and a wider range of industries. It has significantly more momentum in terms of website traffic and employee growth on LinkedIn. A popular monday.com alternative and competitor.
    Read more
  • Logo of Teamhub
    Teamhub
    Teamhub is growing faster and offers unlimited users for a flat monthly fee.
    Read more

Lark FAQ

  • What is Lark and what does Lark do?

    Lark is an all-in-one platform that streamlines teamwork through integrated chat, video conferencing, document creation, and project management tools. It aims to boost productivity by centralizing work activities in one accessible hub, enabling efficient communication and collaboration.

  • How does Lark integrate with other tools?

    Lark integrates with numerous tools, including Google Calendar, Google Drive, and other popular apps. This enhances its functionality and allows for a more seamless workflow by connecting with tools businesses may already use.

  • What the main competitors of Lark?

    Lark competes with other all-in-one collaboration platforms like ClickUp, monday.com, Basecamp, and Teamhub. These alternatives offer similar features, including project management, communication tools, and document collaboration. Choosing the right platform depends on specific team needs and budget.

  • Is Lark legit?

    Yes, Lark is a legitimate and safe platform. It's a popular all-in-one work platform, known for its integrated features like chat, video conferencing, and project management tools. While some users experience occasional glitches, many praise its ease of use and real-time collaboration features.

  • How much does Lark cost?

    Lark offers a free Starter plan. The Pro plan is $12 per user per month. For enterprise-level pricing and features, contact Lark for a custom quote. Is Lark worth it? The product offers good value with robust features for collaboration and communication.

  • Is Lark customer service good?

    Lark's customer service receives mixed reviews. While some users praise the helpful and responsive support team, particularly during the initial setup and onboarding process, others mention slow response times and limited assistance with complex customization in Lark Base.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.