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Kount description
Kount provides businesses with online fraud prevention tools. Their software helps companies of all sizes reduce fraud and chargebacks during online transactions, verify customer identities, and comply with financial regulations. Kount uses machine learning and a large network of data to analyze transactions and flag potentially fraudulent activity. This helps businesses minimize financial losses and improve the customer experience by reducing the need for manual reviews.
Who is Kount best for
Kount is an online fraud prevention solution ideal for e-commerce businesses of all sizes. It uses machine learning to analyze transactions, flag suspicious activity, and reduce chargebacks. Users praise Kount's helpful customer support and effective fraud prevention, while some find the terminology and reporting tools confusing. Kount offers flexible pricing options to accommodate various business needs.
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Ideal for small, medium, and enterprise businesses.
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Best for e-commerce businesses needing online payment fraud prevention.
Kount features
| Supported Kount supports KYC checks, including identity verification and document authentication. |
| Supported Kount uses device fingerprinting, including browser-specific tracking, to detect fraud. |
| Supported Kount provides real-time fraud prevention by analyzing transactions and assigning risk scores. |
| Supported Kount assigns risk scores to transactions using AI and various data points. |
| Supported Kount uses supervised and unsupervised machine learning models for fraud detection. |
| Supported Kount supports AML and KYC compliance reporting, including generating necessary documentation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Kount reviews
We've summarised 113 Kount reviews (Kount TrustPilot reviews and Kount G2 reviews) and summarised the main points below.
- Knowledgeable, helpful, and genuinely interested customer support and account managers.
- Easy-to-use interface for navigating and generating reports.
- Proactive communication about new tools and capabilities.
- Effective fraud prevention, reducing chargebacks and saving money.
- Customizable rules and options for various business needs.
- Confusing terminology and scoring system, especially concerning "high" vs. "low" scores and "before" vs. "after" contexts.
- Data Mart reporting tool is buggy, slow, and limited in functionality.
- Difficulty in customizing the login dashboard for a quick snapshot of key information.
- Updates to reporting portal sometimes drastically change the visualization of reports.
- Data Mart transition to Data on Demand requires more BI involvement, impacting smaller businesses.
Kount pricing
The commentary is based on 10 reviews from Kount G2 reviews and Kount TrustPilot reviews.
Kount's pricing receives mixed reviews. While some users appreciate the cost savings Kount provides through fraud prevention, others express concern over unexpected price increases and a lack of pricing transparency. Some find the cost worthwhile due to reduced chargebacks and increased approval rates.
Users sentiment
See the Kount pricing page.
Essentials
No-code integration, no complicated contracts or long-term commitments, no monthly minimums, fraud response delivered directly in the marketplace, automation with market-leading AI and ML.
Advanced
Full solution for pre-auth payment risk, complete customization, unlimited users + training, standard integration and onboarding support, standard account support.
Enterprise
Full solution for pre-auth payment risk, complete customization, unlimited users + training, advanced integration and onboarding support, advanced account support with dedicated manager, consultations, personalized suggestions, and more, preferential pricing with volume discounts.
Custom
Custom solution to cover your unique business needs (pick from identity verification, account protection, pre-auth payment risk, chargeback management, and much more), expert advice to create and manage your personalized strategy, flexible integration and onboarding options, feature-based pricing.
Kount alternatives
IBM Security VerifyBetter for identity and access management overall. Geared towards larger businesses in finance, healthcare, and software/IT. Shows stronger growth momentum.Read more
Ravelin EnterpriseRavelin Enterprise is growing faster and has higher ratings. It focuses on mid-size to enterprise-level businesses. A Kount alternative and competitor.Read more
IT GlueBetter for IT documentation and password management. A good Kount alternative for software and IT companies. Rated higher by users. Negative pricing sentiment.Read more
SiftBetter for finance, e-commerce, retail, and online marketplaces. Has more momentum and better ratings. More user-friendly but has scalability issues and pricing concerns. Helpful customer support and strong fraud detection praised by users.Read more
Auth0 by OktaBetter for software companies needing authentication and authorization solutions. Easier implementation, but more difficult configuration for advanced features. Customer support is less favorably reviewed. Pricing is considered less transparent. A Kount alternative and competitor.Read more
RiskifiedBetter suited for e-commerce businesses. Has a chargeback guarantee. Is growing faster. More industry fit, especially in finance and marketing.Read more
Kount FAQ
What is Kount and what does Kount do?
Kount is a fraud prevention solution using machine learning and AI to analyze transactions, identify fraudulent activity, and reduce chargebacks. It offers real-time monitoring, risk scoring, and customizable rules to help businesses of all sizes minimize financial losses and improve customer experience.
How does Kount integrate with other tools?
Kount integrates with various platforms through APIs and pre-built integrations for efficient fraud prevention. It connects with payment gateways, ecommerce platforms, and other business tools for streamlined data exchange and automated risk assessment. This allows businesses to leverage Kount's fraud protection capabilities within their existing workflows.
What the main competitors of Kount?
Kount's main competitors include Sift, Ravelin Enterprise, and IBM Security Verify. These alternatives offer similar fraud prevention and identity verification solutions, often incorporating machine learning and advanced analytics. ComplyCube focuses more on compliance and identity verification.
Is Kount legit?
Yes, Kount is a legitimate and safe fraud prevention software. It effectively reduces chargebacks and protects businesses from online fraud. Kount offers robust features, including real-time monitoring, device fingerprinting, and machine learning models, although some users find the terminology and scoring system confusing.
How much does Kount cost?
Kount offers an Essentials plan for $0.07. The Advanced plan is $1000. Contact Kount for pricing on the Enterprise and Custom plans. Pricing is based on factors such as transaction volume and needed features.
Is Kount customer service good?
Kount's customer service receives high praise. Users highlight the knowledgeable, helpful, and responsive support team and account managers. They appreciate the proactive communication and genuine interest in their business needs. While some users mention occasional difficulties with the product interface, their interactions with customer service consistently stand out as positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.