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Knock description
Knock is a notification platform designed for developers to build and manage notification systems for their products. It allows businesses to send notifications across various channels, including email, in-app, push, SMS, and Slack. Knock focuses on providing a scalable and reliable infrastructure, handling everything from sending transactional emails to powering complex cross-channel workflows. It features tools for template management, workflow automation, preference settings, and detailed performance tracking. Knock aims to simplify the notification process, allowing developers to focus on their core product rather than building and maintaining notification infrastructure.
Who is Knock best for
Knock is a developer-centric notification platform ideal for smaller real estate and construction companies. It simplifies building and managing notification systems across multiple channels. Users praise its easy setup and workflow automation but note limitations in component customization and the Python SDK. If you need a robust, scalable solution and prefer low-code tooling, Knock might be a good fit.
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Best for small businesses needing streamlined notification systems.
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Ideal for real estate and construction, not suitable for software companies.
Knock features
| Supported Knock supports receiving real-time alerts when tracked leads interact with the website or content through its real-time notification system, customizable workflows, and integrations. |
| Supported Knock has a workflow engine for creating complex, cross-channel notification workflows. |
| Supported Knock allows managing notification preferences for channels and times. |
| Supported Knock provides a central hub to manage notification templates across different channels. |
| Supported Knock supports automated workflows for email notifications, using functions and conditional logic. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Knock reviews
We've summarised 100 Knock reviews (Knock Capterra reviews and Knock G2 reviews) and summarised the main points below.
- Knock is praised for its ease of setup, quick integration, and rapid path to production-ready notification systems.
- The platform's elegant design and clear notification abstractions provide a great developer experience.
- Workflows, particularly batch aggregations, are highly valued for reducing notification noise and streamlining user experience.
- Knock's intuitive commit and promotion system for development and production environments ensures smooth transitions and reduces errors.
- The pre-built React components are not ideal and lack customization options, especially for a Tailwind-based approach.
- The Python SDK needs improvements in typing and error handling for better developer experience.
- The platform's reliance on low-code tooling for notification workflows, while user-friendly, can lead to scaling challenges for larger projects.
- Limited native component support for frameworks like Flutter and Vue.js requires building custom solutions.
- The email template builder offers limited flexibility, often requiring users to resort to raw HTML for advanced customization.
Knock pricing
The commentary is based on 17 reviews from Knock Capterra reviews and Knock G2 reviews.
Knock's pricing is generally considered high, especially for smaller startups, but many reviewers feel it's worth the cost due to the value and time saved. Some reviewers were initially hesitant about the price but ultimately found it justified. A generous free tier is available.
Users sentiment
See the Knock pricing page.
Knock alternatives
NovuOpen-source, offering more flexibility for customization. Has slightly more momentum based on website traffic data. A Knock competitor and alternative.Read more
VercelBetter for web development, particularly for front-end development and deployment. Caters to a wider range of industries, including e-commerce and retail. Has more momentum in terms of website traffic growth.Read more
WebflowBetter for marketing, design, and non-coders building websites. A broader industry fit, including healthcare, finance, and e-commerce. More established and has more momentum.Read more
ZapierBetter for general-purpose automation across various business apps. Wider industry applicability. Has more momentum.Read more
SafetyCultureBetter for frontline worker operations with mobile audits, inspections, and checklists. Caters to a wider range of industries including healthcare, finance, retail, and government. Has more established user base and reviews.Read more
Amplitude AnalyticsBetter fit for data-driven product decisions. Geared towards analyzing user behavior and optimizing digital products. A strong Amplitude Analytics alternative for those focused on engagement and retention.Read more
Knock FAQ
What is Knock and what does Knock do?
Knock is a developer-focused notification platform for building and managing notification systems. It enables sending notifications across multiple channels (email, in-app, push, SMS, Slack) with features like workflow automation and template management. Knock simplifies creating complex notification workflows, allowing developers to focus on core product development.
How does Knock integrate with other tools?
Knock integrates with various tools and platforms through its API and pre-built integrations. It supports popular channels like email, in-app messages, push notifications, SMS, and Slack. This allows for streamlined workflows and a centralized notification system.
What the main competitors of Knock?
Top Knock alternatives include Novu, SuprSend, and HubSpot Marketing Hub. These platforms offer similar notification management and workflow automation features, catering to developers and marketing teams. While Novu is open-source, SuprSend focuses on notification infrastructure, and HubSpot provides a broader marketing suite.
Is Knock legit?
Knock is a legitimate notification platform specializing in real-time notifications and automated workflows. It's praised for ease of use and a smooth developer experience but note potential scaling challenges for larger projects. Knock appears safe and reliable based on positive user reviews and ratings.
How much does Knock cost?
Knock does not publicly disclose pricing information. Contact their sales team to obtain product pricing details and assess if Knock is worth the investment for your needs.
Is Knock customer service good?
Knock's customer service receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and willingness to go above and beyond, particularly highlighting support through Slack and email. They are lauded for their quick response times, accurate solutions, and proactive communication.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.