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Jamf Pro description
Jamf Pro is a software solution designed specifically for managing Apple devices like Macs, iPhones, and iPads, in the workplace. It helps IT departments automate tasks like setting up new devices, installing software updates, and keeping data secure, all while ensuring employees have a smooth and user-friendly experience. Jamf Pro is trusted by many large companies and organizations due to its comprehensive features and focus on Apple products.
Who is Jamf Pro best for
Jamf Pro helps organizations manage Apple devices. Users praise its customization, community support, and app deployment. Some find the interface complex and dislike slow adoption of new Apple features. Best for medium to large companies with many Apple devices, especially in Education and IT, but suitable for various sectors like Healthcare, Finance, and Retail.
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Best for medium to large companies with many Apple devices.
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Ideal for Education and IT, suitable for various sectors like Healthcare, Finance, and Retail.
Jamf Pro features
| Supported Jamf Pro offers version control and change management for smooth software upgrades. |
| Supported Jamf Pro supports Apple device enrollment via Automated Device Enrollment and Account-Driven Enrollment. |
| Supported Jamf Pro allows administrators to remotely lock and wipe enrolled devices. |
| Supported Jamf Pro supports silent application installations via policies and integrations. |
| Supported Jamf Pro distributes in-house and third-party apps to enrolled devices. |
| Supported Jamf Pro allows enforcing passcode complexity and security settings via configuration profiles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Jamf Pro reviews
We've summarised 2152 Jamf Pro reviews (Jamf Pro Capterra reviews and Jamf Pro G2 reviews) and summarised the main points below.
- Highly customizable.
- Extensive community support and knowledge sharing.
- Robust inventory and policy management.
- Streamlined application deployment.
- Zero-touch deployment capabilities.
- Slow adoption of new Apple features.
- Cloud-only features disappoint on-premise users.
- Subpar customer support.
- Difficult-to-navigate GUI.
- Limited reporting capabilities.
Jamf Pro pricing
The commentary is based on 99 reviews from Jamf Pro Capterra reviews and Jamf Pro G2 reviews.
Reviews frequently mention Jamf Pro's high cost, particularly for smaller organizations and educational institutions. While some find the price justified by its robust features and time-saving capabilities, others consider it a significant investment. The cost often increases with the number of devices managed.
Users sentiment
See the Jamf Pro pricing page.
Jamf Pro alternatives
SwifBetter for security and compliance management. More focused on technology companies, especially AI and SaaS. Has a free plan available. Growing faster than Jamf Pro.Read more
AddigyBetter fit for small businesses. Has stronger momentum based on web traffic and employee growth. Offers iOS support. Integrates with Active Directory.Read more
JumpCloudBetter for mid-sized companies with diverse IT environments. Manages users, devices, and access centrally. Not Apple-focused, supporting Windows, Mac, Linux, iOS, and Android. JumpCloud is growing faster than Jamf. Excellent customer support is frequently praised.Read more
SolarWinds Service DeskBetter for general IT service desk needs, not just Apple devices. A good Jamf Pro competitor for companies focused on cost-effectiveness and ease of use. Stronger in customer service and general IT asset management.Read more
SimpleMDMBetter for smaller teams and known for its user-friendly interface. Has stronger momentum based on employee growth. Offers more flexible options for BYOD policies.Read more
Microsoft IntuneBetter for cross-platform device management including Windows, Android, and iOS. More popular and growing faster than Jamf Pro, a Jamf Pro competitor.Read more
Jamf Pro FAQ
What is Jamf Pro and what does Jamf Pro do?
Jamf Pro is Apple device management software simplifying IT tasks like device setup, software updates, and security for Macs, iPhones, and iPads. It's highly customizable with robust inventory and policy management, ideal for organizations with many Apple devices seeking streamlined workflows and enhanced security.
How does Jamf Pro integrate with other tools?
Jamf Pro integrates with other tools through its API and pre-built integrations. It connects with popular services like Microsoft Intune, Okta, and Google Workspace, enhancing identity management and security features. This streamlines workflows and centralizes device management.
What the main competitors of Jamf Pro?
Top alternatives to Jamf Pro include Addigy, Microsoft Intune, and JumpCloud. These competitors offer similar mobile device management (MDM) capabilities for Apple devices, along with cross-platform support in some cases. Other options, like ManageEngine Endpoint Central, cater to broader device management needs.
Is Jamf Pro legit?
Yes, Jamf Pro is a legitimate and widely used Apple device management solution. It's known for robust features like zero-touch deployment and app distribution, ensuring a secure and streamlined experience for IT and end-users. However, some users have reported slow adoption of new Apple features and subpar customer support.
How much does Jamf Pro cost?
Jamf Pro pricing is not publicly available. Contact Jamf directly for a customized quote based on your specific needs and organization size. Consider exploring alternative solutions if budget is a primary concern.
Is Jamf Pro customer service good?
Jamf Pro customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team and community, others express frustration with slow response times and inadequate solutions for complex issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.