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Addigy

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Company health

Employee growth
8% increase in the last year
Web traffic
8% increase in the last quarter
Financing
May 2022 - $6M

Ratings

G2
4.5/5
(205)
TrustPilot
3.2/5
(1)
Glassdoor
4.0/5
(11)

Addigy description

Addigy is a cloud-based software designed to help businesses manage their Apple devices like Macs, iPhones, and iPads. It allows IT teams to remotely monitor, secure, and update these devices, ensuring they are compliant with company policies. Addigy simplifies tasks such as installing software, troubleshooting issues, and onboarding new employees, all from a central location. This helps IT departments save time and resources while keeping company data secure. Addigy is especially valuable for businesses heavily reliant on Apple products.


Who is Addigy best for

Addigy simplifies Apple device management for businesses of all sizes. It streamlines tasks like software deployment, patching, and remote monitoring, freeing up IT resources. Users praise Addigy's automation and inventory tracking but note occasional issues with remote access reliability and UI complexity.

  • Best for small, medium, and enterprise businesses.

  • Ideal for IT, Education, Real Estate, Media, and E-commerce.


Addigy features

Type in the name of the feature or in your own words tell us what you need
Supported

Addigy supports iOS device management based on defined policies, including automated enrollment and real-time monitoring.

Supported

Addigy allows managing MacOS devices using defined policies.

Supported

Addigy offers remote control of Apple devices, primarily Macs, via LiveDesktop and Splashtop.

Supported

Addigy distributes in-house and third-party apps via MDM and Self Service.

Supported

Addigy supports deploying software to remote machines via policies and self-service.

Supported

Addigy automates operating system and third-party software patching.

Supported

Addigy supports remote monitoring and management via a multi-tenant cloud platform.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+0.8

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+0.8

Ease of Implementation

Neutral
+0

Scalability

Strongly positive
+1

Addigy reviews

We've summarised 206 Addigy reviews (Addigy TrustPilot reviews and Addigy G2 reviews) and summarised the main points below.

Pros of Addigy
  • Automation and remote management capabilities streamline device administration.
  • Comprehensive inventory tracking provides detailed device information.
  • MDM features enable robust security policy enforcement and control.
  • Live Terminal access allows for quick troubleshooting and command execution.
  • Constant updates and improvements demonstrate ongoing development and responsiveness to user feedback.
Cons of Addigy
  • Remote access tools can be unreliable and inconsistent.
  • Initial setup and policy management can be complex and confusing.
  • Software deployments can be slow and sometimes require manual intervention.
  • UI can be clunky, unintuitive, and difficult to navigate.
  • Reporting features are limited and can be inaccurate.

Addigy pricing

The commentary is based on 16 reviews from Addigy G2 reviews.

Addigy is praised for its competitive pricing and great value, especially compared to competitors like Jamf. Many reviewers mention its affordability and reasonable cost, making it a smart investment for Mac management. Some note a "dramatic difference in cost" while still delivering robust features.

Users sentiment

Rather positive
+0.6

See the Addigy pricing page.

  • Addigy has a free trial.

Standard

6 USD

Zero-touch device deployment, OS updates and upgrades, App Store and third-party app management, Identity-provider based SSO, MDM/DDM configurations

Premium

8 USD

Everything in Standard + Instant, built-in remote screen sharing, Prebuilt and configurable compliance benchmarks, Automated monitoring/remediation, API access


Addigy alternatives

  • Logo of Swif
    Swif
    More focused on security and compliance management for various device types. Caters to technology companies, especially those in AI and SaaS, prioritizing security and compliance. Has significantly more momentum in terms of employee growth.
    Read more
  • Logo of ManageEngine Endpoint Central
    ManageEngine Endpoint Central
    Better fit for organizations managing diverse operating systems (Windows, Mac, Linux). ManageEngine Endpoint Central is growing faster and offers broader industry coverage. It provides a more comprehensive endpoint management solution.
    Read more
  • Logo of SimpleMDM
    SimpleMDM
    SimpleMDM is growing faster and has better ratings. It's known for its user-friendly interface and strong US-based support. A good Addigy alternative for those prioritizing ease of use and BYOD policies.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Better for broader IT management needs beyond Apple devices. A strong Addigy competitor for organizations seeking a user-friendly and cost-effective IT service desk and asset management platform. Well-suited for a wider range of industries.
    Read more
  • Logo of datajar.mobi
    datajar.mobi
    Better for large Apple deployments, especially in education. Higher rated by users. Has more momentum based on employee growth. Integrates with existing Apple management tools.
    Read more
  • Logo of Atera
    Atera
    Better suited for IT departments in small to medium businesses and MSPs. Not ideal for companies focused on Healthcare, Finance, Retail, Consumer Goods, Manufacturing, Education, Real Estate, Transportation, Media, Legal, Non-profit, Marketing, Professional Services, or Automotive. Has higher ratings and is growing faster. Per-technician pricing, unlike Addigy's per-device model. Remote access is done via Splashtop integration. Some users find the AI features unhelpful.
    Read more

Addigy FAQ

  • What is Addigy and what does Addigy do?

    Addigy is a cloud-based Apple device management solution for businesses. It enables IT to remotely monitor, secure, patch, and update Macs, iPhones, and iPads, ensuring compliance and simplifying device administration. Addigy streamlines workflows, improves security, and is particularly beneficial for organizations heavily reliant on Apple products.

  • How does Addigy integrate with other tools?

    Addigy integrates with popular tools like Okta, OneLogin, Google Workspace, and Microsoft Azure Active Directory for streamlined identity management. It also supports integrations with popular MDM vendors and other tools for enhanced functionality and automation.

  • What the main competitors of Addigy?

    Addigy's main competitors include ManageEngine Endpoint Central, SimpleMDM, Atera, Trio, JumpCloud, and SolarWinds Service Desk. These alternatives offer similar device management capabilities, catering to various business sizes and IT needs.

  • Is Addigy legit?

    Addigy is a legitimate and safe cloud-based Apple device management software. User reviews praise its automation and remote management capabilities but note some difficulties with the UI and software deployments. Addigy appears to be a reliable option for businesses using Apple products.

  • How much does Addigy cost?

    Addigy offers two paid plans: Standard at $6/Mac/month and Premium at $8/Mac/month. They also provide custom enterprise pricing. A 14-day free trial is available. Addigy requires a minimum commitment of either 25 devices or $200 per month.

  • Is Addigy customer service good?

    Addigy's customer service receives positive feedback, with users highlighting the helpfulness and responsiveness of the support team. Support is available through various channels, including Slack. While some users mention occasional slow responses, the overall sentiment towards Addigy's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.