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InsightHub

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Company health

Employee growth
12% increase in the last year
Web traffic
1% increase in the last quarter

Ratings

G2
4.3/5
(3)
Capterra
4.2/5
(10)
TrustPilot
3.7/5
(1)

InsightHub description

InsightHub is a market research platform designed for mid-size to large businesses. It helps you collect and analyze customer feedback to make better business decisions. Its standout feature is its ability to integrate data from various sources, including surveys, focus groups, and customer data. The platform provides tools for data analysis, reporting, and collaboration, making it suitable for teams across different departments.


What companies are using InsightHub?

British Gas is using InsightHub
British Gas
Zapier is used by British Gas.

Who is InsightHub best for

InsightHub is a market research platform for mid-size to large businesses. It helps collect and analyze customer feedback for better decision-making. InsightHub integrates data from various sources like surveys and focus groups, providing tools for data analysis, reporting, and team collaboration.

  • Best fit for mid-size to large businesses.

  • Suitable for businesses seeking to analyze customer feedback.


InsightHub features

Type in the name of the feature or in your own words tell us what you need
Supported

InsightHub supports data analysis and sentiment analysis through tools like TextMR.

Supported

InsightHub supports team collaboration through data sharing and interactive spaces.

Supported

InsightHub allows creating and distributing surveys for gathering feedback.

Supported

InsightHub supports building surveys with various question types and logic.


InsightHub pricing

The commentary is based on 2 reviews from InsightHub Capterra reviews.

InsightHub is praised for its affordability and excellent value. Users highlight its cost-effectiveness and appreciate the robust features offered at its price point. While some limitations exist, the overall pricing sentiment is positive.

See the InsightHub pricing page.


InsightHub alternatives

  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Better fit for enterprise companies and specific industries like healthcare, finance, and education. More established, with a larger user base but slower momentum. Extensive G2 reviews highlight user-friendly interface and powerful analytics but also mention navigation difficulties and slow performance. Negative pricing sentiment. A strong Qualtrics CoreXM competitor and alternative.
    Read more
  • Logo of Corus
    Corus
    Better for smaller businesses. Has slower momentum. An InsightHub competitor and alternative.
    Read more
  • Logo of Qualtrics Customer Experience
    Qualtrics Customer Experience
    Better for enterprise companies in various industries seeking strong customer experience management. More established, with a larger user base, but pricier. Users praise its interface and data visualization but dislike navigation and reporting limitations. A strong Qualtrics Customer Experience alternative for those prioritizing established solutions and comprehensive CX features.
    Read more
  • Logo of Asana
    Asana
    Better for task management and team collaboration. Broader industry applicability. Has more momentum. More user reviews available. Negative pricing sentiment.
    Read more
  • Logo of DevRev
    DevRev
    Better fit for SaaS providers needing combined customer support and product development tools. Has significantly more momentum currently. Stronger customer support and easier to use. InsightHub alternative; DevRev competitor.
    Read more
  • Logo of Alchemer EFM
    Alchemer EFM
    Better for a wider range of industries and company sizes. Alchemer EFM has more momentum and positive user reviews highlighting ease of use and integrations. An Alchemer EFM alternative for those needing more data analysis capabilities.
    Read more

InsightHub FAQ

  • What is InsightHub and what does InsightHub do?

    InsightHub is a market research platform for mid-size to large businesses. It enables the collection and analysis of customer feedback from various sources like surveys and focus groups, facilitating data-driven decisions. It offers tools for data analysis, reporting, and team collaboration.

  • How does InsightHub integrate with other tools?

    InsightHub integrates data from multiple sources, including surveys, focus groups, and existing customer data. It also offers collaboration tools, facilitating data sharing and interactive spaces for teams. This integration streamlines data analysis and reporting within the platform.

  • What the main competitors of InsightHub?

    Alternatives to InsightHub include Qualtrics CoreXM, a comprehensive survey platform; Corus, a user research platform; and Alchemer EFM, a robust survey and feedback platform. These competitors offer similar functionalities for collecting and analyzing customer feedback.

  • Is InsightHub legit?

    InsightHub appears legitimate, with generally positive ratings on G2 and Capterra. However, user reviews are limited. For more insight, consider alternatives like Qualtrics or Corus. Researching these options may offer a more comprehensive view of InsightHub's safety and suitability.

  • How much does InsightHub cost?

    I couldn't find pricing details for InsightHub. Contact InsightHub directly for product pricing or explore alternatives if budget is a concern. Is InsightHub worth it? Determine this by comparing its features to your business needs and available budget.

  • Is InsightHub customer service good?

    Customers praise InsightHub's helpful and responsive customer support team, highlighting their quick responses to queries and assistance with platform usage. They appreciate the support provided for using the platform and consider the team friendly and efficient.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.