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Survalyzer description
Survalyzer is a survey and feedback software that helps businesses gather and understand customer opinions. It offers tools to build and send online surveys, analyze results with helpful charts and reports, and manage participant data. Designed for businesses of all sizes, Survalyzer is particularly experienced in working with industries like banking, insurance, education, and logistics. With a focus on data security, Survalyzer is ISO 27001 certified, ensuring your information is protected.
Who is Survalyzer best for
Survalyzer is a robust survey and feedback platform ideal for businesses seeking in-depth customer insights. Users praise its intuitive interface and helpful customer support. While the platform offers advanced features and strong security, some users find the pricing steep and reporting customization limited. If you prioritize ease of use and reliable support, Survalyzer may be a good fit.
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Best for small to mid-sized businesses.
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Well-suited for finance, education, healthcare, and logistics.
Survalyzer features
| Supported Survalyzer allows sharing survey results through dashboards, reports, and integrations. |
| Supported Survalyzer supports customer feedback reporting with visualizations and summaries. |
| Supported Survalyzer provides a survey builder with various question types, logic, and customization options. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Survalyzer reviews
We've summarised 54 Survalyzer reviews (Survalyzer Capterra reviews and Survalyzer G2 reviews) and summarised the main points below.
- Highly praised customer support, known for its responsiveness and helpfulness.
- Intuitive and user-friendly interface makes it easy to create surveys.
- Extensive options for creating complex surveys with various question types and logic.
- Reliable data security with ISO 27001 certification provides peace of mind.
- Limited customization options for report layouts, often requiring manual adjustments.
- Advanced features and integrations can be expensive, especially for smaller users.
- Some users find the user interface, while generally easy to use, to be outdated.
- Occasional issues reported with the rooting functionality in complex questionnaires.
Survalyzer pricing
The commentary is based on 10 reviews from Survalyzer Capterra reviews and Survalyzer G2 reviews.
Survalyzer's pricing is generally considered expensive, especially for smaller users or infrequent use. While users appreciate the software's features and ease of use, some find the pricing structure with additional costs for certain options and support levels to be a drawback. A more affordable, scaled-down version is desired by some users.
Users sentiment
See the Survalyzer pricing page.
Professional
Unlimited answers, questions and surveys. Most often used question types & survey logic. Multi-channel distribution, easy workflows. Online and excel reports with charts and crosstabs. Extensive API for integration into your own system landscape.
Expert
All Professional features plus advanced survey logic and research methods, custom branding, AI features, and advanced analytics.
Enterprise
All features, dashboard builder, portals, extended account admin, extended security features, dedicated expert consultancy, personalised onboarding, training, custom enterprise integrations.
Survalyzer alternatives
Qualtrics CoreXMBetter for retail, consumer goods, real estate, hospitality, tech, and automotive industries. Popular Qualtrics CoreXM provides AI-powered analytics and pre-built templates. A strong Survalyzer alternative and competitor, it has more momentum.Read more
SurvioBetter for smaller businesses seeking more affordable options. Easier implementation with high ease of use scores. Provides more readily available pricing information. Has more momentum as a Survalyzer competitor and Survalyzer alternative but has slower employee growth.Read more
Google WorkspaceBetter for team collaboration and general productivity. A broader Google Workspace alternative for surveys, offering file storage, communication tools, and more. More user-friendly, but with some concerns about service stability. Generally more affordable, especially for smaller teams.Read more
JiraBetter for project and task management. Popular choice for software development teams. More suitable for IT and software companies.Read more
FormsortBetter for creating dynamic, personalized forms. Stronger customer support. More intuitive for basic use cases.Read more
StartquestionBetter fit for e-commerce, retail, consumer goods, automotive, and various other industries. A Survalyzer competitor with good ratings on G2 and Capterra. Offers email distribution, website embedding, and feedback modules.Read more
Survalyzer FAQ
What is Survalyzer and what does Survalyzer do?
Survalyzer is a survey and feedback software designed for businesses of all sizes, particularly those in banking, insurance, education, and logistics. It enables users to create and distribute surveys, analyze results with charts and reports, and securely manage participant data with its ISO 27001 certification. While praised for its customer support and ease of use, some users find its reporting customization and pricing challenging.
How does Survalyzer integrate with other tools?
Survalyzer integrates with other tools through dashboards, reports, and unspecified integrations, enabling streamlined data sharing and analysis. However, some users have noted that advanced integrations can be costly.
What the main competitors of Survalyzer?
Top alternatives to Survalyzer include Qualtrics CoreXM, Survio, and Google Workspace. Qualtrics CoreXM is a robust platform popular among Fortune 500 companies, while Survio offers a user-friendly experience for businesses of all sizes. Google Workspace provides a suite of integrated tools for enhanced collaboration and productivity.
Is Survalyzer legit?
Survalyzer is a legitimate survey and feedback software with ISO 27001 certification, ensuring data security. Users praise its ease of use and helpful customer support. However, potential users should be aware of limited report customization and higher pricing for advanced features.
How much does Survalyzer cost?
Survalyzer's Professional plan is €420/month and the Expert plan is €920/month. The Enterprise plan has custom pricing. There is no free trial or free plan available. Is Survalyzer worth the product pricing? It depends on your specific needs and budget.
Is Survalyzer customer service good?
Customers consistently praise Survalyzer's customer service, describing it as "great," "helpful," and "easy to reach." Users appreciate the quick responses and effective problem-solving provided by the support team. While some users mention difficulty getting answers to highly technical questions, overall, customer service is viewed positively.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.