Infegy Atlas is a cloud-based software that analyzes social media data to help businesses understand consumer sentiment and behavior. It offers a suite of features including audience segmentation, competitive analysis, and brand reputation monitoring. Infegy Atlas stands out for its access to a large historical database of social media data and its use of artificial intelligence for advanced insights. It's designed to be user-friendly, with customizable dashboards and reporting features. Infegy Atlas is suitable for businesses of all sizes looking to improve their marketing and brand strategy using social media data.
Who is Infegy Atlas best for
Infegy Atlas is a user-friendly social media analytics platform designed for businesses of all sizes, particularly those in marketing and advertising. It offers comprehensive historical data, customizable dashboards, and AI-powered insights, enabling users to understand consumer trends, track brand reputation, and discover influencers. Users praise its comprehensive data access and responsive customer support. However, some find the sentiment analysis to be inaccurate at times and the learning curve steep.
Best fit for small, medium, and large businesses.
Ideal for marketing and advertising businesses.
Infegy Atlas features
Type in the name of the feature or in your own words tell us what you need
Supported
Infegy Atlas facilitates collaboration by enabling users to share queries, research data, and subquery sets.
Supported
Infegy Atlas analyzes sentiment for brand mentions, offering both basic and advanced insights.
Supported
Infegy Atlas supports competitor benchmarking by analyzing competitor strategies and performance.
Supported
Infegy Atlas supports influencer identification and scoring.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly positive
+1
Customer Service
Strongly positive
+1
Ease of Use
Rather positive
+0.67
Reliability and Performance
Neutral
-0.16
Ease of Implementation
Rather negative
-0.64
Scalability
Rather positive
+0.33
Infegy Atlas reviews
We've summarised 278 Infegy Atlas reviews (Infegy Atlas Capterra reviews and Infegy Atlas G2 reviews) and
summarised the main points below.
Pros of Infegy Atlas
User-friendly interface and fast loading times.
Comprehensive social media data access without needing to connect accounts.
Helpful and responsive customer support and onboarding.
Effective influencer discovery and demographic data.
Customizable dashboards and reporting features.
Provides valuable insights into trends and conversations.
Fast data loading speeds enhance productivity.
Helpful for research on niche products and emerging brands.
Embeds feature enables quick competitor analysis.
Cons of Infegy Atlas
Sentiment analysis can be inaccurate, requiring manual adjustment.
Limited Facebook crawling capabilities.
Some metrics, like Reach, are not considered useful.
Difficulty crawling Facebook and LinkedIn.
Word cloud is small and difficult to read.
Demographics data isn't reliable due to self-reporting.
Building queries can be challenging for new users.
Limited visualization options beyond word clouds.
Filtering out irrelevant content can be difficult.
Steep learning curve for new users, especially with boolean queries.
Infegy Atlas pricing
The commentary is based on 20 reviews from Infegy Atlas Capterra reviews and Infegy Atlas G2 reviews.
Infegy Atlas is considered a valuable tool with a fair price, especially praised for its extensive features and excellent customer support. Some users mention limitations requiring higher-tier access for more capabilities. A few find the platform affordable and a good value.
Provides pre-built dashboards with limited quick search capabilities, access to support, and a knowledge center. Includes 1 Quick Search seat.
Core
Custom
Offers one Analyst seat with unlimited queries, quick search seats, onboarding, training, a dedicated client success team, and 13 months of historical data.
Pro
Custom
Includes 3 Analyst seats, multiple quick search and view-only seats, custom reporting, alerting, metrics, Excel data downloads, and 3+ years of historical data.
Enterprise
Custom
Provides organization-wide sharing, 5 Analyst seats, 5+ years of historical data, and SSO for secure sign-on.
Infegy Atlas alternatives
Sprinklr Social
Better for larger enterprises needing comprehensive social media management. Has broader industry applicability, particularly in retail, consumer goods, and ecommerce. Sprinklr Social is growing faster and has more momentum than Infegy Atlas. Users appreciate its robust features and AI-powered insights but dislike its complexity and high price.
Better for Instagram marketing with Reels and Stories scheduling. Has stronger momentum based on website traffic and employee growth. Provides more comprehensive social media platform coverage. Radarr is an Infegy Atlas competitor and alternative.
Better for social media management, scheduling, and publishing content across multiple platforms. Offers AI-powered tools for content generation and hashtag research. Easier to use with a more intuitive interface. More affordable pricing plans. A Infegy Atlas competitor and alternative.
Better for content creation and general marketing tasks. More suitable for Education, Media & Entertainment, Software, IT & Telecommunications, Non-profit, Government, Energy & Utilities, Marketing & Advertising, and Professional Services. A strong Infegy Atlas competitor for social media management.
Better for multi-location businesses. Has broader industry applicability. Is growing faster. Provides tools for managing local listings, reviews, and ads.
Better for finance, consumer goods, manufacturing, education, real estate, hospitality, media & entertainment, software/IT, legal, non-profit, professional services, and marketing. Has growing website traffic and employee base. Praised for comprehensive monitoring and user-friendly interface, but limited mention counts and irrelevant results are drawbacks.
What is Infegy Atlas and what does Infegy Atlas do?
What is Infegy Atlas and what does Infegy Atlas do?
Infegy Atlas is a social listening platform that analyzes social media data to reveal consumer insights, trends, and brand sentiment. It offers audience segmentation, competitive analysis, and historical data access, empowering businesses to improve marketing and brand strategies. Infegy Atlas is user-friendly with customizable dashboards and reporting.
How does Infegy Atlas integrate with other tools?
How does Infegy Atlas integrate with other tools?
Infegy Atlas facilitates collaboration through shared queries and research data. It offers competitor benchmarking and influencer identification. It also provides customizable dashboards and reporting features. There is no information available about other integrations.
What the main competitors of Infegy Atlas?
What the main competitors of Infegy Atlas?
Alternatives to Infegy Atlas include Sprinklr Social, Brandwatch, Talkwalker, and Synthesio. These competitors offer similar social listening and analytics capabilities, allowing businesses to monitor brand reputation, analyze consumer sentiment, and track industry trends.
Is Infegy Atlas legit?
Is Infegy Atlas legit?
Infegy Atlas is a legitimate social media analytics software. User reviews praise its user-friendly interface, comprehensive data access, and helpful customer support. However, some users mention occasional inaccuracies in sentiment analysis and limitations with Facebook data crawling. Consider these factors when evaluating if Infegy Atlas is safe and right for your needs.
How much does Infegy Atlas cost?
How much does Infegy Atlas cost?
Infegy Atlas pricing is custom for each of its four plans (Starter, Core, Pro, and Enterprise). Contact Infegy for a quote based on your specific business needs and to determine if the product is worth the investment for your social intelligence requirements. They offer various add-ons to tailor the product to your needs.
Is Infegy Atlas customer service good?
Is Infegy Atlas customer service good?
Infegy Atlas's customer service receives overwhelmingly positive feedback. Users consistently praise the helpfulness, responsiveness, and expertise of the support team, highlighting their proactive assistance with queries, onboarding, and troubleshooting. Several reviewers specifically mention their excellent client success leads by name.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.