Logo of Ignition

Ignition

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
4% increase in the last year
Web traffic
2% increase in the last quarter

Ratings

G2
4.6/5
(82)
Capterra
4.7/5
(137)
TrustPilot
4.5/5
(13)
Glassdoor
4.4/5
(40)

Ignition description

Ignition is a software platform designed for accounting and professional service businesses to manage client interactions and finances. It helps you create and send proposals, automate billing and payment collection, and streamline workflows. Ignition integrates with accounting software like Xero and QuickBooks, providing a centralized system to manage client engagements and get paid faster.


Who is Ignition best for

Ignition is a client management and financial platform for accounting and professional service businesses. Users praise its automated proposals, billing, and payments, leading to improved cash flow. However, some find it expensive and desire more customization options. It integrates with Xero and QuickBooks.

  • Ideal for small, medium, and large accounting and professional service businesses.

  • Best fit for Finance, Banking & Insurance. Not suitable for Software, IT & Telecommunications, Legal, or Marketing & Advertising.


Ignition features

Type in the name of the feature or in your own words tell us what you need
Supported

Ignition supports creating and customizing professional sales proposals.

Supported

Ignition integrates with Xero and QuickBooks Online for automated invoicing and client synchronization.

Supported

Ignition supports business dashboards for tracking KPIs and metrics.

Supported

Ignition automates tasks like proposals, invoicing, and payments, streamlining workflows.

Supported

Ignition allows clients to pay online directly from invoices via the provided "PAY" button.

Supported

Ignition automates recurring and one-time invoices, streamlining billing.

Supported

Ignition supports client engagement by automating and streamlining client interactions.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.13

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.95

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Neutral
+0.27

Ignition reviews

We've summarised 211 Ignition reviews (Ignition GetApp reviews, Ignition TrustPilot reviews, Ignition Capterra reviews and Ignition G2 reviews) and summarised the main points below.

Pros of Ignition
  • Streamlines and automates the proposal creation and sending process, saving significant time.
  • Professional-looking proposals enhance brand image and client perception.
  • Integrated payment processing eliminates the need for manual invoicing and collections.
  • Improves cash flow by enabling upfront payments and recurring billing.
  • Centralized platform for managing client engagements, including proposals, contracts, and payments.
Cons of Ignition
  • The software can be expensive, especially for smaller firms or those with lower proposal volumes.
  • Payment processing time can be slow, sometimes taking up to a week for funds to clear.
  • Limited customization options for proposal aesthetics and branding.
  • Reporting features could be more robust and offer greater depth of analysis.
  • Some users find the initial setup of service libraries and templates to be time-consuming.

Ignition pricing

The commentary is based on 44 reviews from Ignition Capterra reviews, Ignition G2 reviews, Ignition GetApp reviews and Ignition TrustPilot reviews.

Ignition's pricing is generally considered high, especially for smaller firms. However, many users find the time savings, automated billing, and improved cash flow justify the cost, viewing it as a worthwhile investment despite the expense. Some users mention payment processing fees and disbursement times as drawbacks.

Users sentiment

Neutral
+0.13

See the Ignition pricing page.


Ignition alternatives

  • Logo of Fresh Proposals
    Fresh Proposals
    Better for sales teams needing interactive quotes and e-signatures. Has more momentum in website traffic and employee growth.
    Read more
  • Logo of Tango Agreements
    Tango Agreements
    Better for smaller professional services businesses. Has faster website traffic growth, but slower employee growth. Fewer integrations than Ignition.
    Read more
  • Logo of Coupa
    Coupa
    Better for enterprise businesses in a wider range of industries. It has broader procurement and spending management features but has slower momentum. It also has lower ratings.
    Read more
  • Logo of Xero
    Xero
    Better for industries like Healthcare, Retail, and E-commerce. A broader alternative for various business sizes.
    Read more
  • Logo of Payhawk
    Payhawk
    Better for larger companies needing expense tracking, company cards, and global transactions. Stronger customer service. Payhawk is a good Ignition alternative for spend management.
    Read more
  • Logo of Keeper
    Keeper
    Better fit for bookkeeping and accounting firms. Has stronger momentum based on employee growth.
    Read more

Ignition FAQ

  • What is Ignition and what does Ignition do?

    Ignition is a cloud-based platform streamlining client engagement and financial management for accounting and professional service businesses. It automates proposals, billing, and payments, integrating with Xero and QuickBooks. This centralized system enables efficient workflows and faster payment collection.

  • How does Ignition integrate with other tools?

    Ignition offers seamless integrations with accounting software like Xero and QuickBooks Online. This facilitates automated invoicing, client synchronization, and streamlined payment processing, improving efficiency for accounting and professional service businesses.

  • What the main competitors of Ignition?

    Top alternatives to Ignition include Coupa, Tango Agreements, and Salesforce Revenue Cloud. These platforms offer similar functionalities such as proposal creation, automated billing, and payment processing, catering to businesses seeking streamlined financial operations.

  • Is Ignition legit?

    Yes, Ignition is a legitimate software platform. It's known for streamlining client management, automating billing, and integrating with popular accounting software. User reviews highlight its efficiency in proposal creation and payment processing, improving cash flow. So, it's safe to say Ignition is a reliable choice.

  • How much does Ignition cost?

    I cannot find pricing information for Ignition. Contact their sales team to determine if Ignition's product pricing and features are a worthwhile investment for your needs.

  • Is Ignition customer service good?

    Customer support for Ignition is consistently praised in reviews. Users highlight the helpfulness, responsiveness, and stellar support provided by the Ignition team, including readily available resources like webinars and account managers. A few users mention initial setup challenges, but overall, the support experience seems positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.