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iDenfy

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Company health

Employee growth
17% increase in the last year
Web traffic
40% increase in the last quarter
Financing
November 2018 - $391K

Ratings

G2
4.9/5
(101)
Capterra
4.8/5
(9)

iDenfy description

iDenfy is an identity verification platform designed to help businesses comply with regulations and prevent fraud. It verifies customer identities using AI and biometric technology, offering both automated and manual checks. The platform caters to various industries, including fintech, cryptocurrency, and online gambling, providing solutions like KYC, KYB, and AML compliance checks. iDenfy emphasizes cost savings by charging only for successful verifications and claims to reduce onboarding costs by up to 70%.


Who is iDenfy best for

iDenfy offers AI-powered identity verification for businesses needing KYC, KYB, and AML compliance. Users praise its speed and ease of use, while some note occasional issues with valid ID rejections. iDenfy excels with its responsive customer support and global coverage, making it a strong choice for streamlining onboarding in regulated industries like fintech and online gambling.

  • Best for small to medium-sized businesses.

  • Ideal for finance, software, and real estate companies.


iDenfy features

Type in the name of the feature or in your own words tell us what you need
Supported

iDenfy supports KYC checks, including identity verification and document authentication.

Supported

iDenfy verifies passports, IDs, and driver licenses.

Supported

iDenfy uses machine learning models for fraud detection and prevention.

Supported

iDenfy supports KYB checks, including business registration and ownership verification.

Supported

iDenfy uses facial recognition for authentication, including liveness checks.

Supported

iDenfy automates identity verification using document, biometric, and data checks.

Supported

iDenfy supports global address verification across 190+ countries.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.82

Ease of Implementation

Strongly positive
+1

iDenfy reviews

We've summarised 100 iDenfy reviews (iDenfy Capterra reviews and iDenfy G2 reviews) and summarised the main points below.

Pros of iDenfy
  • Fast and efficient ID verification process, often praised for speed.
  • Easy to use and integrate, both for businesses and end-users.
  • Excellent and responsive customer support.
  • Wide range of supported documents and global coverage.
  • Competitive pricing, especially with pay-per-successful-verification model.
Cons of iDenfy
  • Occasional rejections of valid IDs require manual review.
  • Image quality of captured documents can be blurry.
  • Pricing can be expensive for low-volume usage.
  • Annual contracts and upfront payment can be challenging for some.

iDenfy pricing

The commentary is based on 17 reviews from iDenfy G2 reviews.

iDenfy is praised for its competitive pricing and flexible packages, with some users highlighting cost savings due to a pay-per-approved-verification model. While some consider the cost high, especially for lower volumes, many find the pricing fair and the value excellent. A few users mention difficulty understanding the pricing plans.

Users sentiment

Rather negative
-0.33

See the iDenfy pricing page.


iDenfy alternatives

  • Logo of ComplyCube
    ComplyCube
    ComplyCube is growing slower and offers fewer features like biometric authentication, real-time fraud detection, and KYB checks. It lacks a risk screening questionnaire and offers limited customization options.
    Read more
  • Logo of JumpCloud
    JumpCloud
    Better for centralized user, device, and access management within mid-sized companies. Focuses on simplifying IT operations, offering single sign-on, password management, and remote device management. Suitable for companies with diverse IT environments needing streamlined IT experiences.
    Read more
  • Logo of IT Glue
    IT Glue
    Better for IT documentation and password management. Focuses on MSPs. Not suitable for identity verification or regulatory compliance. Negative pricing sentiment.
    Read more
  • Logo of Auth0 by Okta
    Auth0 by Okta
    Better for retail, e-commerce, and marketing. Offers social login, SSO, and two-factor authentication. Easier implementation, but more difficult configuration and less transparent pricing. Negative customer service reviews.
    Read more
  • Logo of Persona
    Persona
    Has a faster employee growth rate and more positive ratings on G2 and Glassdoor. Offers more flexible pricing plans, especially for startups, but receives more negative feedback regarding customer support and ID verification reliability. An iDenfy alternative or competitor focusing on KYC and KYB verification in one platform.
    Read more
  • Logo of IBM Security Verify
    IBM Security Verify
    Better for internal access management. Caters to a wider range of industries. Has more momentum in terms of website traffic growth.
    Read more

iDenfy FAQ

  • What is iDenfy and what does iDenfy do?

    iDenfy is an identity verification platform using AI and biometrics for automated and manual KYC, KYB, and AML checks. It helps businesses in fintech, cryptocurrency, and online gambling comply with regulations and prevent fraud. iDenfy offers a pay-as-you-go model, charging only for successful verifications.

  • How does iDenfy integrate with other tools?

    iDenfy integrates with various platforms through its API and webhooks, facilitating seamless identity verification within existing workflows. It offers flexible integration options for popular platforms and supports custom integrations. This allows businesses to automate KYC/AML checks and streamline onboarding processes.

  • What the main competitors of iDenfy?

    Alternatives to iDenfy include ComplyCube, Persona, and IBM Security Verify. These platforms provide similar identity verification services, including KYC/AML compliance, biometric authentication, and fraud prevention. They offer varying features, pricing models, and cater to different business sizes and industry needs.

  • Is iDenfy legit?

    iDenfy is a legitimate identity verification platform known for its speed and ease of use. It effectively automates KYC and AML compliance, though some users mention occasional issues with valid ID rejections. With strong customer support and global coverage, iDenfy offers a generally safe and reliable solution.

  • How much does iDenfy cost?

    iDenfy doesn't publicly disclose its pricing. To get product pricing for their identity verification services, contact iDenfy directly for a customized quote.

  • Is iDenfy customer service good?

    iDenfy's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and expertise in resolving issues quickly. They are lauded for their proactive communication and efficient problem-solving.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.