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Hivebrite

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Company health

Employee growth
4% decrease in the last year
Web traffic
12% increase in the last quarter
Financing
July 2023 - $60M

Ratings

G2
4.4/5
(116)
Capterra
4.4/5
(62)

Hivebrite description

Hivebrite is a customizable platform that helps organizations build and manage online communities. It offers a range of features including branding options, engagement tools, and analytics. Hivebrite caters to various sectors such as commercial enterprises, non-profits, educational institutions, and collectives. It stands out for its comprehensive approach to community engagement and its user-friendly interface. Hivebrite promises to help organizations foster connections, improve communication, and achieve their community goals.


Who is Hivebrite best for

Hivebrite is a customizable community platform ideal for organizations of all sizes looking to connect and engage with their members. Users praise Hivebrite's customizability and user-friendly interface. Some users mention that the platform can be slow and the mobile app experience needs improvement. Hivebrite offers excellent customer service and a comprehensive set of features including event management and community analytics.

  • Best for small, medium, and enterprise companies.

  • Ideal for Education, Healthcare, and Finance industries, but suitable for various sectors.


Hivebrite features

Type in the name of the feature or in your own words tell us what you need
Supported

Hivebrite supports event creation, registration, ticketing, and promotion.

Supported

Hivebrite offers extensive branding and theming customization, including logos, colors, fonts, and layouts.

Supported

Hivebrite allows creation of customizable spaces for specific groups or topics.

Supported

Hivebrite offers branded mobile apps for iOS and Android with features like location-based networking and personalized notifications.

Supported

Hivebrite allows members to create profiles, search, and connect within the community platform.

Supported

Hivebrite offers advanced analytics and reporting tools, including dashboards and KPI tracking.

Supported

Hivebrite offers paid memberships, event ticketing, and sponsorships for revenue generation.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+0.87

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly negative
-1

Ease of Implementation

Rather negative
-0.5

Hivebrite reviews

We've summarised 178 Hivebrite reviews (Hivebrite Software Advice reviews, Hivebrite GetApp reviews, Hivebrite Capterra reviews and Hivebrite G2 reviews) and summarised the main points below.

Pros of Hivebrite
  • Hivebrite is consistently praised for its excellent customer service and responsive support team.
  • The platform is lauded for its customizability, allowing organizations to tailor their community to their specific needs and branding.
  • Users appreciate the platform’s user-friendly design and intuitive interface, making it easy to navigate and use.
  • Hivebrite is commended for its wide range of features, including event management, member directories, and communication tools, providing a comprehensive solution for community building.
  • The platform’s ability to handle multiple languages effectively is a significant advantage for globally dispersed communities.
Cons of Hivebrite
  • Limited customization options, especially for the email communication features, with many users opting for separate email platforms.
  • The platform can be slow at times, impacting the user experience.
  • Many users desire a more robust and user-friendly notification system, with better organization and filtering options.
  • The mobile app, while functional, receives consistent feedback for lacking the user experience of the web platform.
  • Some administrative features, like the Media Center, are considered outdated by users and require a steeper learning curve.

Hivebrite pricing

The commentary is based on 15 reviews from Hivebrite Capterra reviews and Hivebrite G2 reviews.

Hivebrite's pricing is generally considered good value, offering a robust platform with many features. However, some users find certain add-ons like analytics and email protection to be an extra cost, and others note it can be expensive for smaller organizations or teams with limited budgets. A few users mentioned modular pricing would be preferred.

Users sentiment

Neutral
+0

See the Hivebrite pricing page.


Hivebrite alternatives

  • Logo of SelfCommunity
    SelfCommunity
    Better for e-commerce, retail, software, marketing, professional services, and automotive industries. A Hivebrite competitor and alternative.
    Read more
  • Logo of Glue Up
    Glue Up
    Better for member-based organizations like associations and chambers of commerce. Has positive pricing sentiment and offers integrations like Zoom and email automation. Grows slightly faster. Offers a mobile app but navigation can be challenging.
    Read more
  • Logo of ToucanTech
    ToucanTech
    Better for organizations focused on alumni relations, associations, charities, and company communities. Has strong ratings on G2, Capterra, and Glassdoor and is growing faster. Offers pledge management, email marketing, and guest communication tools. Users appreciate the customer support and user-friendly interface but note a steeper initial setup. Some users mention limited design customization and occasional bugs. A Hivebrite competitor and alternative.
    Read more
  • Logo of ChMeetings
    ChMeetings
    Better for church management. More affordable, especially for smaller organizations, with a free version available. Easier to use and implement. Stronger customer support.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for financial management. A QuickBooks Online alternative for community building and engagement. More suitable for small to medium businesses needing accounting software.
    Read more
  • Logo of Bettermode
    Bettermode
    Better for customer engagement and support. Geared towards startups and large enterprises seeking customer self-service and feedback tools. Has more momentum currently.
    Read more

Hivebrite FAQ

  • What is Hivebrite and what does Hivebrite do?

    Hivebrite is a community engagement platform that helps organizations build and manage online communities. It offers customizable branding, engagement tools, and analytics for various sectors, including commercial, non-profit, education, and collectives. Hivebrite fosters connections and improves communication through its user-friendly interface.

  • How does Hivebrite integrate with other tools?

    Hivebrite integrates with various tools through its open API and pre-built integrations. It connects with CRM, marketing automation, and event management platforms, enabling seamless data flow and enhanced community engagement. Single sign-on (SSO) is also supported for streamlined member access.

  • What the main competitors of Hivebrite?

    Hivebrite's main competitors include Glue Up, ToucanTech, AlumnForce, and SelfCommunity. These platforms offer similar community-building and engagement features, often specializing in alumni networks, associations, or non-profits. Another competitor is MonkeyPod, which focuses on non-profit organizations.

  • Is Hivebrite legit?

    Yes, Hivebrite is a legitimate platform. It's known for its customizable features and user-friendly interface, making community management easier. However, some users have reported slow performance and limited email customization options. It's rated 4.4/5 on G2 and Capterra, indicating overall user satisfaction.

  • How much does Hivebrite cost?

    Hivebrite does not publicly disclose its pricing. Contact their sales team for a customized quote based on your specific community needs and desired product features.

  • Is Hivebrite customer service good?

    Hivebrite's customer service is frequently praised in reviews. Users highlight the helpfulness and responsiveness of the support team, describing them as "the best in the business" and "always there to help." The customer success managers are particularly commended for their proactive support and innovative ideas.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.