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ToucanTech description
ToucanTech is an all-in-one community management software designed for organizations of all sizes. It combines a website builder, CRM, communication tools (like email and event management), and payment processing into a single platform. This allows you to build a custom online community, engage with members, and manage data from one central location. ToucanTech is particularly suited for managing alumni networks, associations, charities, and company communities.
Who is ToucanTech best for
ToucanTech is an all-in-one community management platform ideal for organizations looking to streamline communications, manage events, and build stronger member relationships. Users praise its intuitive interface and comprehensive features, especially for alumni engagement and fundraising. However, some find the initial setup complex and desire more design customization options. ToucanTech integrates website building, CRM, email marketing, and payment processing into a single solution.
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Best fit for small to medium-sized businesses, but also suitable for larger enterprises.
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Ideal for educational institutions, charities, and associations, less suitable for software or non-profit organizations.
ToucanTech features
| Supported ToucanTech allows sending bulk emails and newsletters to donors. |
| Supported ToucanTech offers a dedicated mobile app for iOS and Android. |
| Supported ToucanTech supports event creation, management, registration, ticketing, and promotion. |
| Supported ToucanTech stores basic contact details in its CRM. |
| Supported ToucanTech allows members to create profiles, search, and connect within the platform. |
| Supported ToucanTech supports multiple payment methods like credit cards, PayPal, and direct debit via GoCardless. |
ToucanTech reviews
We've summarised 143 ToucanTech reviews (ToucanTech Software Advice reviews, ToucanTech GetApp reviews, ToucanTech Capterra reviews and ToucanTech G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised.
- User-friendly and intuitive interface for most features.
- Comprehensive platform integrating website, CRM, communications, and payments.
- Effective for alumni engagement, events, and fundraising.
- Regular updates and improvements based on user feedback.
- Some find the initial setup daunting, even with support.
- Occasional glitches and bugs reported, though usually resolved quickly.
- Limited design customization options, especially for newsletters.
- Advanced filters can be tricky to master initially.
- Mobile app functionality needs improvement.
ToucanTech alternatives
Glue UpBetter for organizations focused on memberships and events. Grows faster and offers wider industry applicability, particularly in Healthcare, Finance, Hospitality, and Government. Users highlight the seamless Zoom integration and responsive customer support. However, some users report contact duplication issues and limited website customization.Read more
HivebriteBetter for Healthcare, Finance, E-commerce, Retail, Manufacturing, Real Estate & Construction, Hospitality & Tourism, Media & Entertainment, Software, IT & Telecommunications, Marketing & Advertising, Professional Services and Automotive, Aerospace & Defence. Has more momentum in website traffic growth.Read more
ChMeetingsBetter for churches. More affordable, especially for smaller organizations. Easier to use, even without technical expertise. Stronger customer support.Read more
DonorHubBetter fit for missionary organizations needing integration with TntConnect or MPDX. Has higher ratings, but users report a dated UI and unexpected pricing changes. A ToucanTech competitor focused on donation reporting automation.Read more
ClubExpressBetter for organizations with volunteers. Wider industry applicability. Has significantly more momentum. More user reviews available.Read more
QuickBooks OnlineBetter for financial management, particularly accounting. A strong QuickBooks Online alternative for Education organizations needing community features. More industry fit, especially in sectors like Healthcare, Finance, and Retail.Read more
ToucanTech FAQ
What is ToucanTech and what does ToucanTech do?
ToucanTech is a comprehensive community management platform combining website building, CRM, communication tools, and payment processing. It's ideal for organizations like schools, alumni groups, and charities seeking to build and engage online communities, manage events, and streamline fundraising.
How does ToucanTech integrate with other tools?
ToucanTech integrates with various payment gateways like PayPal and GoCardless. It also offers a dedicated mobile app for iOS and Android devices, streamlining community engagement. Information on other integrations is limited.
What the main competitors of ToucanTech?
ToucanTech's competitors include Glue Up, Hivebrite, ClubExpress, and MonkeyPod, offering similar community management and engagement features. While DonorPerfect and DonorHub focus on fundraising and donor management, they also compete for non-profit clients.
Is ToucanTech legit?
ToucanTech is a legitimate platform known for its comprehensive features and responsive customer support. Users appreciate its user-friendly interface and integrated tools. While setup can be initially challenging and some minor bugs occur, they are typically addressed quickly, ensuring a safe and reliable experience.
How much does ToucanTech cost?
ToucanTech does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if ToucanTech is worth the investment for you.
Is ToucanTech customer service good?
ToucanTech's customer service is consistently praised in reviews. Users highlight the helpful and responsive support team, quick response times, and proactive assistance. While some find the software's initial setup daunting, the readily available customer support and training resources mitigate this issue.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.