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HelpLook description
HelpLook is a knowledge management platform designed for businesses to create and organize helpful information for both employees and customers. It offers tools to build knowledge bases, internal wikis, and customer-facing help centers. HelpLook focuses on AI-powered search and includes features like a customizable chatbot, reporting and analytics, and integrations with tools like Google Drive and Slack. It aims to improve team efficiency, streamline information access, and enhance customer support through self-service options.
Who is HelpLook best for
HelpLook is a knowledge management platform ideal for small businesses looking to streamline information access and enhance customer support. It offers AI-powered search, chatbots, and integrations with popular tools like Slack and Google Drive. HelpLook helps create knowledge bases, wikis, and help centers to improve team efficiency and empower customers with self-service options.
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Best for small businesses seeking improved knowledge management and customer support.
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A versatile tool suitable for various industries, especially those focused on customer self-service and internal knowledge sharing.
HelpLook features
| Supported HelpLook integrates with various software platforms via API and an open ecosystem. |
| Supported HelpLook offers reporting and analytics tools to identify trends and issues, and make data-driven decisions. |
| Supported HelpLook offers AI-powered chatbots for automated conversations and instant responses. |
| Supported HelpLook allows users to create and edit content using its built-in editor and tools. |
HelpLook pricing
See the HelpLook pricing page.
HelpLook alternatives
Document360Better fit for companies in multiple industries, including healthcare, finance, and manufacturing. A strong competitor and Document360 alternative with positive user reviews on its interface, search, and features. However, some users dislike the editor and report broken links.Read more
ConfluenceBetter for team collaboration and project management. More suitable for larger enterprises. Easier to use, but has some scalability issues.Read more
HelpCenter.ioMore focused on providing easily accessible information for customer self-service. Has more momentum based on employee growth. Higher rated by users. A HelpCenter.io alternative, competitor.Read more
Alcea Knowledge BaseMore focused on internal knowledge and collaboration. Lacks AI-powered features like chatbots and advanced search. Fewer integrations. Better ratings based on limited reviews.Read more
KnovaBetter suited for finance, tech, and telecom. Has more momentum. A Knova alternative focused on large teams.Read more
BrainfishMore focused on AI-powered search and help center functionalities. Higher rated by users.Read more
HelpLook FAQ
What is HelpLook and what does HelpLook do?
HelpLook is a knowledge management platform that helps businesses create and organize information for employees and customers. It features AI-powered search, chatbots, analytics, and integrations with tools like Slack and Google Drive, aiming to streamline information access and improve team efficiency.
How does HelpLook integrate with other tools?
HelpLook offers integrations with various software platforms through its API and an open ecosystem. It also integrates with popular tools like Google Drive and Slack, facilitating seamless information sharing and collaboration.
What the main competitors of HelpLook?
HelpLook's main competitors include Document360, HubSpot Service Hub, Intercom, HelpCenter.io, CommandBar, and Alcea Knowledge Base. These alternatives offer similar knowledge management and customer support features, catering to various business needs.
Is HelpLook legit?
HelpLook appears legitimate, offering a knowledge management platform with features like AI-powered search and chatbot integration. However, with limited reviews and no data on website traffic or employee growth, further research is recommended to determine if it's safe and suitable for your needs.
How much does HelpLook cost?
I couldn't find pricing details for HelpLook. For the most current pricing information, it's best to visit their website directly. This will help you determine if HelpLook is worth the investment for your needs.
Is HelpLook customer service good?
There is no information available about HelpLook's customer service based on the available data.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.