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hellotax description
hellotax is a cloud-based software designed to simplify sales tax and VAT compliance for online businesses selling in Europe. It automates VAT registration, calculations, filings, and returns, making it easier for sellers on platforms like Amazon and eBay to manage their tax obligations across different EU countries.
Who is hellotax best for
hellotax simplifies VAT compliance for online businesses selling in Europe. It automates VAT registration, calculations, filings, and returns, making it easier for sellers on platforms like Amazon and eBay to manage their tax obligations. Users praise hellotax's excellent customer service and seamless Amazon integration but note some difficulties with the user interface and limited customer support options.
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Best for small businesses selling in Europe.
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Ideal for e-commerce, retail, and consumer goods companies.
hellotax features
| Supported VAT returns can be filed in supported countries. |
| Supported Hellotax calculates VAT amounts for transactions as part of its compliance services. |
| Supported Hellotax automatically updates VAT rates and rules based on legislative changes. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
hellotax reviews
We've summarised 64 hellotax reviews (hellotax Capterra reviews and hellotax G2 reviews) and summarised the main points below.
- Excellent and responsive customer service, quick to resolve issues.
- Easy and straightforward onboarding process.
- Seamless integration with Amazon for automated data retrieval.
- Comprehensive VAT compliance management across multiple EU countries.
- Limited customer support options, primarily email with slow responses.
- Delays in issue resolution due to internal consultations.
- Lack of direct communication channels like phone support.
- Difficult user interface for some users.
hellotax alternatives
AvalaraBetter suited for larger enterprises. Handles sales tax for various jurisdictions, including US states, counties, and cities. Provides audit defense support. Users appreciate accurate calculations and automated filing but dislike customer support and pricing. More applicable to software and IT companies compared to hellotax.Read more
VertexBetter for larger enterprises. Has broader industry applicability. Growing faster in terms of web traffic and employee count. Covers corporate tax obligations in addition to VAT and sales tax. A strong hellotax competitor and alternative.Read more
XvoucherBetter for educational institutions and credentialing programs needing a marketplace, payment gateway, and learning management system integrations. Grows faster but has shrinking employee base. More positive pricing sentiment.Read more
SovosBetter suited for larger enterprises with global tax compliance needs. Caters to a wider range of compliance requirements beyond VAT. Has stronger website traffic growth momentum, but slower employee growth. Some users find it expensive and complex to use.Read more
ZampFocuses on US sales tax rather than VAT. Caters to a wider range of business types, including CPG, SaaS, and services. Has significantly more momentum currently. A hellotax competitor and alternative.Read more
hellotax FAQ
What is hellotax and what does hellotax do?
hellotax automates VAT compliance for online businesses selling in Europe. It handles VAT registration, calculations, filings, and returns, simplifying tax obligations across various EU countries, especially for sellers on Amazon and eBay. This streamlines cross-border sales and reduces the administrative burden.
How does hellotax integrate with other tools?
hellotax integrates seamlessly with Amazon and other e-commerce platforms for automated data retrieval. It automates VAT calculations, filings, and returns, simplifying tax compliance for online businesses selling in Europe. This integration streamlines VAT management across multiple EU countries.
What the main competitors of hellotax?
Key competitors of hellotax include Avalara, Sovos, Vertex, Quaderno, and Zamp. These alternatives offer similar features for VAT and sales tax compliance, catering to various business sizes and specializing in e-commerce or global tax management. Some, like Avalara and Sovos, handle broader tax compliance needs beyond VAT.
Is hellotax legit?
Yes, hellotax is a legitimate software solution for VAT compliance. User reviews praise its excellent customer service and seamless Amazon integration. However, some users have reported slow support responses and a difficult interface. Consider these factors when assessing if hellotax is safe and right for your business.
How much does hellotax cost?
I couldn't find pricing details for hellotax. For the most current pricing information, it is best to visit their website directly.
Is hellotax customer service good?
Hellotax receives positive feedback for its helpful and responsive customer service team, who efficiently resolve issues. However, some users mention slow email responses and a lack of direct communication options, like phone support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.