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HCL BigFix description
HCL BigFix is a comprehensive endpoint management platform designed for mid-sized to large companies across all industries. It allows you to manage and secure all your devices, from laptops and smartphones to servers, regardless of their operating system or location. BigFix helps you automate tasks like installing software updates, finding and fixing security problems, and making sure your devices follow company policies. Its standout features include fast vulnerability remediation, compliance reporting, and a large library of pre-built automations.
Who is HCL BigFix best for
HCL BigFix is a comprehensive endpoint management platform best suited for large enterprises. It excels at patch management, software deployment, and real-time monitoring, as highlighted by users. However, some users find the initial setup complex and the cost high. If your organization needs robust endpoint management and automation, BigFix is worth considering.
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Ideal for large enterprises seeking robust endpoint management.
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Suitable for businesses across various industries.
HCL BigFix features
| Supported BigFix automates OS and software patching, enhancing security and compliance. |
| Supported BigFix supports distributing in-house and third-party apps via BigFix Mobile and BigFix MCM. |
| Supported BigFix allows remote desktop access and control via its Remote Control feature. |
| Supported BigFix supports generating compliance reports via its Compliance Analytics feature. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
HCL BigFix reviews
We've summarised 84 HCL BigFix reviews (HCL BigFix G2 reviews) and summarised the main points below.
- Excellent for patch management and software deployment.
- Real-time reporting and monitoring.
- Centralized endpoint management.
- Automates repetitive tasks.
- Comprehensive inventory tracking.
- Difficult initial setup and configuration.
- Complex user interface.
- Steep learning curve, especially for Relevance language.
- Limited non-Windows OS support.
- High cost, especially for enterprise edition.
HCL BigFix pricing
The commentary is based on 9 reviews from HCL BigFix G2 reviews.
While HCL BigFix is praised for its comprehensive endpoint management and security features, some reviewers find its licensing and implementation costs high, potentially prohibitive for smaller organizations. A more moderate pricing structure would increase accessibility.
Users sentiment
See the HCL BigFix pricing page.
HCL BigFix alternatives
Microsoft IntuneBetter for organizations embracing BYOD and remote work. More focused on cloud-based management. Has more momentum currently.Read more
Tanium CloudBetter for real-time threat protection, especially in containerized environments. Has stronger momentum based on employee growth. A better HCL BigFix competitor for large enterprises with complex IT.Read more
SolarWinds Service DeskBetter for IT support and asset management. More user-friendly and cost-effective. A good fit for organizations focused on customer satisfaction and procurement. Caters to a wider range of industries.Read more
ManageEngine Endpoint CentralBetter for organizations with significant growth. A strong option for companies focused on Healthcare, Finance, Government, or IT. More favorable reviews from users.Read more
JumpCloudBetter for mid-sized companies with diverse IT environments. Focuses on simplified IT management, including single sign-on, password management, and remote device management. Has more momentum currently.Read more
Kaseya VSABetter suited for MSPs. Offers a more integrated platform for IT management. More positive feedback on ease of use and scalability.Read more
HCL BigFix FAQ
What is HCL BigFix and what does HCL BigFix do?
HCL BigFix is a comprehensive endpoint management platform for securing and managing all devices. It automates tasks such as software updates, vulnerability remediation, and compliance reporting, offering real-time visibility and control over endpoints regardless of operating system or location. It's ideal for mid-sized to large organizations.
How does HCL BigFix integrate with other tools?
HCL BigFix integrates with various tools through its open API framework and pre-built integrations. This allows for streamlined automation and data exchange with other systems, enhancing functionalities like security information and event management (SIEM) and patch management. It also supports scripting and customization for specific integration needs.
What the main competitors of HCL BigFix?
Top alternatives to HCL BigFix include Microsoft Intune, Tanium Cloud, ManageEngine Endpoint Central, and JumpCloud. These competitors offer similar endpoint management capabilities, including patch management, software deployment, and remote access.
Is HCL BigFix legit?
Yes, HCL BigFix is a legitimate endpoint management platform. It's known for its robust patch management and real-time reporting capabilities. However, potential users should be aware of the complex setup and high cost.
How much does HCL BigFix cost?
HCL BigFix pricing is not publicly disclosed. Contact HCL sales for a customized quote based on your specific needs and to determine if BigFix is worth the investment for your organization.
Is HCL BigFix customer service good?
Customer reviews on HCL BigFix's support are mixed. Some users highlight the excellent and helpful customer support, while others mention that support levels need improvement. A few users needed customer support to resolve bugs or issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.