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Hawksearch description
Hawksearch is an AI-powered search and product discovery tool for businesses of all sizes. It helps companies improve their website search by making it easier for customers to find what they're looking for. Hawksearch offers features like personalized search results, product recommendations, and merchandising tools that let you control what products are shown. This helps increase sales and customer satisfaction by ensuring a smooth and relevant browsing experience. Hawksearch integrates with popular eCommerce platforms and provides detailed analytics to track performance.
Who is Hawksearch best for
Hawksearch is an AI-powered search and discovery tool ideal for e-commerce and retail businesses. Users praise its customization and relevant search results, but some find the setup challenging and the interface outdated. Hawksearch offers personalized recommendations and merchandising tools to enhance product discovery and boost sales.
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Best fit for medium-sized businesses.
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Ideal for e-commerce and retail companies.
Hawksearch features
| Supported Hawksearch uses machine learning to provide personalized product recommendations based on user preferences and past behavior. |
| Supported Hawksearch uses AI to enhance search relevance, provide suggestions, and personalize results. |
| Supported Hawksearch supports predictive search suggestions as the user types. |
| Supported Hawksearch allows boosting product visibility in search results and category pages. |
| Supported Hawksearch allows customizing search result ranking based on various criteria, including AI-powered relevance tuning. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Hawksearch reviews
We've summarised 68 Hawksearch reviews (Hawksearch G2 reviews) and summarised the main points below.
- Excellent customization options and AI-driven search.
- Seamless integration with Shopify.
- Easy to use, with minimal complications.
- Helpful for analyzing datasets and identifying product trends.
- Provides relevant search results and avoids irrelevant ones.
- Difficult setup process for beginners.
- Outdated user interface.
- Technical support could be more responsive.
- High cost, especially for smaller businesses.
- Limited reporting and analytics capabilities.
Hawksearch pricing
The commentary is based on 6 reviews from Hawksearch G2 reviews.
Hawksearch's pricing is generally considered reasonable and justifiable given its features and functionality. However, some users have noted cost as a potential concern, especially for smaller businesses, while others found it worth the expense. Additional features may also come at an extra cost.
Users sentiment
See the Hawksearch pricing page.
Core
Get started quickly and grow
Premium
Leverage advanced features
Enterprise
Everything you need for scale
Hawksearch alternatives
Luigi's BoxBetter suited for medium and large businesses. Has more momentum. Caters to retail, consumer goods, media, and IT industries. Lacks visual search and custom landing pages. Setup and customization can be complex.Read more
AlgoliaBetter for Education, Marketing & Advertising, Software, IT & Telecommunications. Has more momentum. Easier setup, more modern UI, and better support, but pricing can be complex.Read more
AlbusBetter for internal knowledge management across various work apps. Focuses on providing direct answers using GPT-4 technology, connecting to tools like Slack and Jira. More suitable for general business information retrieval than ecommerce product discovery.Read more
KlevuEasier to use and implement. Has positive pricing sentiment and is growing faster. Provides better customer service, reliability, and performance. Offers product performance insights and AI-powered optimization. A strong Hawksearch competitor and alternative.Read more
CoveoBetter for larger enterprises and suitable for healthcare, retail, hospitality, tech, professional services, and energy and utilities. Has more momentum. A Coveo alternative focused on improving digital customer experiences.Read more
DoofinderEasier to use and implement. Provides better customer support. Is growing faster. Offers a free trial and lower starting price. However, it has less positive reviews and users report issues with support responsiveness and pricing.Read more
Hawksearch FAQ
What is Hawksearch and what does Hawksearch do?
Hawksearch is an AI-powered site search and product discovery solution for e-commerce businesses. It personalizes search results, offers product recommendations, and provides merchandising tools to improve customer experience and boost sales. It integrates with popular e-commerce platforms and offers analytics to track search performance.
How does Hawksearch integrate with other tools?
Hawksearch integrates with popular eCommerce platforms like Shopify and Magento. It also offers API access for custom integrations. This allows businesses to connect Hawksearch with their existing systems and tools for a streamlined workflow. It's worth noting some users have reported difficulties with the initial setup process.
What the main competitors of Hawksearch?
Top Hawksearch competitors include Algolia, Luigi's Box, Coveo, and Klevu. These alternatives offer similar AI-powered search and product discovery features, catering to various e-commerce needs and business sizes. Some also provide advanced merchandising and analytics capabilities.
Is Hawksearch legit?
Yes, Hawksearch is a legitimate AI-powered search and product discovery platform. It offers features like personalized recommendations and search autocomplete to enhance customer experience. However, some users find the setup challenging and the cost high. Consider exploring alternatives like Algolia or Luigi's Box if these are concerns.
How much does Hawksearch cost?
Hawksearch pricing starts at $500/month for the Core plan, $850/month for the Premium plan, while the Enterprise plan has custom pricing. It's worth considering for robust site search capabilities. No free trial or free plan is available.
Is Hawksearch customer service good?
Hawksearch's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and difficulty resolving complex issues. Several reviews mention excellent onboarding and implementation support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.