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G2.com

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Company health

Employee growth
7% increase in the last year
Web traffic
15% decrease in the last quarter
Financing
December 2020 - $258M

Ratings

G2
4.7/5
(2530)
Glassdoor
4.1/5
(293)

G2.com description

G2.com is a platform where users review business software. It's used by millions, including employees at all Fortune 500 companies, to help make informed software purchasing decisions. G2 helps businesses of all sizes research, compare, and ultimately choose the best software for their needs based on real user reviews and ratings. This allows potential buyers to cut through marketing jargon and get honest feedback from their peers.


Who is using G2.com?


Who is G2.com best for

We find that G2 Marketing Solutions is an excellent choice for B2B software vendors. Especially those aiming to boost brand awareness, generate leads, and drive sales. Based on user feedback, it is most effective for larger enterprises. We've also noticed that users appreciate the comprehensive software database.

  • Perfect for scaling teams (1001+ employees) seeking to amplify their brand and capture more leads.

  • In our experience, it's a hit with marketing/advertising firms wanting to boost their software's visibility.


G2.com features

Supported

G2 Profiles: Claim your profile and ensure your product or service is seen by the millions of buyers who are using G2 to make their next purchasing decision.

Supported

G2 Reviews: Use authentic customer reviews to showcase the value you deliver, plus gain recognition on the G2 Grid.

Supported

G2 Buyer Intent: Discover buyers actively shopping for a solution like yours so you can connect with them at the perfect moment.

Supported

G2 Buyer Intent integrations: Put intent data to work in marketing and sales outreach by activating G2 data in your favorite platforms.

Supported

G2 Content Marketing Subscription: Drive demand and speed up sale cycles using trusted voice-of-the-customer content backed by the G2 brand.

Supported

G2 Market Intelligence: Discover unmatched insights on your category, product, and competitors.

Supported

Reach more buyers: G2 Marketing Solutions is your door to the more than M people researching, comparing, and buying software on G2 every year.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.71

Customer Service

Rather positive
+0.44

Ease of Use

Strongly positive
+0.74

Reliability and Performance

Strongly positive
+0.8

Ease of Implementation

Rather positive
+0.33

G2.com reviews

We've summarised 2530 G2.com reviews (G2.com G2 reviews) and summarised the main points below.

Pros of G2.com
  • Provides genuine and authentic reviews
  • Easy to use and navigate website
  • Comprehensive software database
  • Helpful product comparisons and market insights
  • Offers rewards and incentives for reviews
Cons of G2.com
  • Difficult login process and complicated features
  • Time-consuming review process
  • Reviews sometimes rejected without clear explanation
  • Limited software alternatives for comparison
  • Mobile app performance issues

G2.com pricing

The commentary is based on 294 reviews from G2.com G2 reviews.

We find that G2 users generally appreciate the reward system for reviews. While some find the reward options limited, most feel the platform offers valuable insights into software pricing and features, aiding purchasing decisions. Some users experienced issues receiving gift cards.

Users sentiment

Strongly positive
+0.71

See the G2.com pricing page.


G2.com alternatives

  • Logo of GetApp
    GetApp
    Discover the best business software with reviews and comparisons.
    Read more
  • Logo of Capterra
    Capterra
    Find and compare business software with user reviews and pricing.
    Read more
  • Logo of B2B Reviews
    B2B Reviews
    Honest software reviews simplifying B2B buying decisions.
    Read more
  • Logo of Birdeye
    Birdeye
    Manage reviews, listings, and customer communication, all in one.
    Read more
  • Logo of G2 Marketing Solutions
    G2 Marketing Solutions
    Boost software visibility and leads with buyer intent data.
    Read more
  • Logo of Fleetio
    Fleetio
    Simplifies and automates fleet maintenance, costs, fuel management.
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G2.com FAQ

  • What is G2.com and what does G2.com do?

    G2.com is a peer-to-peer review site focusing on business software. We find it helps companies make informed software purchasing decisions based on user reviews and ratings. It allows businesses to research, compare, and select the best software.

  • How does G2.com integrate with other tools?

    G2 Buyer Intent integrations allow you to activate G2 data in your preferred platforms. This helps you connect with potential buyers actively searching for solutions like yours by integrating intent data into your marketing and sales outreach.

  • What the main competitors of G2.com?

    We find that G2's main competitors are software review platforms like GetApp, Capterra, and B2B Reviews. These platforms offer similar services, such as user reviews and product comparisons, helping businesses make informed software purchasing decisions.

  • Is G2.com legit?

    Yes, G2 is a legitimate platform. We find it's a valuable resource for researching business software, with millions of users, including Fortune 500 companies, relying on it. It's known for its authentic user reviews and helpful comparisons.

  • How much does G2.com cost?

    We couldn't find pricing information for G2.com. Contact G2.com directly for detailed pricing options.

  • Is G2.com customer service good?

    We find that G2.com's customer service receives mixed reviews. While some users praise the support team's responsiveness and helpfulness, others express frustration with slow response times and unhelpful answers. Some reviewers also mention difficulty getting issues resolved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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