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G2.com description
G2.com is a platform where users review business software. It's used by millions, including employees at all Fortune 500 companies, to help make informed software purchasing decisions. G2 helps businesses of all sizes research, compare, and ultimately choose the best software for their needs based on real user reviews and ratings. This allows potential buyers to cut through marketing jargon and get honest feedback from their peers.
Who is using G2.com?
Who is G2.com best for
G2.com is a leading platform for software reviews, used by millions to make informed purchasing decisions. Users love the authentic reviews and comprehensive software database, finding it easy to compare products and gain market insights. However, some find the login and review process difficult. G2 is ideal for medium to large businesses in software, IT, marketing, advertising, or professional services seeking honest software reviews.
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Best for medium-sized businesses (101-1000 employees) and large enterprises (1001+ employees).
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Ideal for Software, IT & Telecommunications, Marketing & Advertising, and Professional Services.
G2.com features
| Supported Vendors can claim their profiles on the platform to manage their product or service information. |
| Supported G2 enables users to submit reviews and ratings for various software products. |
| Supported Helps businesses identify buyers who are actively searching for solutions similar to theirs. |
| Supported Allows businesses to connect G2 data with their existing marketing and sales tools. |
| Supported Offers businesses data-driven insights into their target market and competitors. |
| Supported Enables businesses to leverage user-generated content for marketing purposes. |
G2.com reviews
We've summarised 2530 G2.com reviews (G2.com G2 reviews) and summarised the main points below.
- Provides genuine and authentic reviews
- Easy to use and navigate website
- Comprehensive software database
- Helpful product comparisons and market insights
- Offers rewards and incentives for reviews
- Difficult login process and complicated features
- Time-consuming review process
- Reviews sometimes rejected without clear explanation
- Limited software alternatives for comparison
- Mobile app performance issues
G2.com pricing
The commentary is based on 285 reviews from G2.com G2 reviews.
G2 users highlight the platform's value in providing genuine user reviews, often mentioning pricing and feature comparisons as key decision-making factors. While some find the quantity of information overwhelming, most appreciate the transparency and cost-effectiveness insights G2 offers.
See the G2.com pricing page.
G2.com alternatives
Shorter LoopBetter for product lifecycle management. Focuses on customer feedback and data-driven insights. Has more momentum currently. A G2 competitor and alternative.Read more
G2 Data SolutionsBetter fit for small and medium businesses seeking software data. G2 Data Solutions has more momentum. Focuses on providing data and insights for software purchasing decisions. Lacks user reviews and product comparisons.Read more
TrustRadiusBetter for small businesses. Website traffic is growing faster, but employee growth is slower. Focuses more on ecommerce.Read more
G2 Marketing SolutionsMore focused on leveraging reviews for marketing and sales growth. Better for responding to reviews and generating new ones. Has slightly more momentum.Read more
WelocalBetter for multi-location businesses focused on local SEO and online presence management. More suitable for retail, hospitality, and professional services. A G2 competitor and alternative.Read more
EndorsalBetter for smaller businesses. More focused on collecting and showcasing testimonials. A G2 competitor and alternative, Endorsal offers pre-made templates for review requests and widgets.Read more
G2.com FAQ
What is G2.com and what does G2.com do?
G2.com is a peer-to-peer review site where verified users share their experiences with business software and services. This platform helps businesses make informed purchasing decisions based on authentic feedback, ratings, and comparisons, cutting through marketing hype.
How does G2.com integrate with other tools?
G2.com integrates with popular marketing and sales tools through Buyer Intent Integrations, allowing businesses to connect G2 data with existing workflows. This facilitates lead identification and qualification based on real-time buyer behavior.
What the main competitors of G2.com?
Top alternatives to G2 include TrustRadius, Capterra, and GetApp. These platforms offer similar features, such as user reviews, product comparisons, and software category listings. They serve as valuable resources for businesses researching software solutions.
Is G2.com legit?
Yes, G2.com is a legitimate platform. Millions of users, including Fortune 500 employees, use G2 for software research and purchasing decisions. It offers valuable resources like user reviews, product comparisons, and market insights, making it a safe and reliable resource for software information.
How much does G2.com cost?
G2.com pricing is not publicly available. Contact G2.com directly to determine if G2.com product pricing is worth it for your needs.
Is G2.com customer service good?
G2.com's customer support receives mixed reviews. Some users praise the helpfulness and responsiveness of the team, while others express frustration with slow response times and difficulty resolving issues. Several reviewers mention positive experiences with specific support staff.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.