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TrustRadius description
TrustRadius helps you choose the right software for your business. Read verified reviews from other users about their experiences with different products. TrustRadius is free of advertising and prides itself on unbiased reviews, giving you the good and the bad. It's used by millions of businesses annually, including large enterprises.
Who is TrustRadius best for
TrustRadius is a valuable resource for businesses of all sizes researching software solutions. Verified user reviews offer insights into the pros and cons of various products, empowering informed purchasing decisions. While some users have noted issues with incentivized reviews and customer support, many praise the platform's detailed reviews and helpful comparisons. This makes it a strong option for businesses in E-commerce and Marketing/Advertising seeking new software.
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Ideal for small, medium, and large businesses seeking software solutions.
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Particularly well-suited for E-commerce and Marketing/Advertising businesses.
TrustRadius features
| Supported Provides search functionality for software products. |
| Supported Features verified user reviews, giving insights into the pros and cons of each product. |
| Supported Facilitates comparison of different software products based on their features, reviews, and other criteria. |
| Supported Offers resources and insights for technology buyers, such as articles, reports, and guides. |
| Supported Showcases recently added products, allowing users to discover new software solutions. |
| Supported Categorizes software products into various categories, simplifying the browsing and searching process. |
TrustRadius reviews
We've summarised 144 TrustRadius reviews (TrustRadius TrustPilot reviews, TrustRadius Capterra reviews and TrustRadius G2 reviews) and summarised the main points below.
- Detailed and comprehensive software reviews from verified users.
- Useful product comparisons and alternative suggestions.
- Helpful for making informed purchase decisions.
- Good platform for researching business software and services.
- Incentivized reviews are often rejected without explanation.
- Fake or repetitive reviews sometimes appear.
- Customer support can be slow or unresponsive.
- Difficult account deletion process and no GDPR compliance.
TrustRadius alternatives
CapterraBetter for retail, consumer goods, automotive, and energy and utilities. Grows slower than TrustRadius. Users report slow customer support and incentivized reviews. A strong TrustRadius competitor for general business software discovery.Read more
G2.comBetter for Finance, Banking & Insurance, E-commerce, Retail, Hospitality & Tourism, Transportation & Logistics, Legal, Non-profit & Government, Marketing & Advertising, Professional Services, and Automotive, Aerospace & Defence. Has slightly higher ratings. Growing slower. Users report easier navigation but a more difficult login process.Read more
ReviewshakeBetter for reputation management and social media integration. A TrustRadius alternative focused on SMBs. Geared towards review generation and analysis.Read more
SparrowMore focused on collecting product reviews to boost sales. Better for smaller businesses needing review management tools. Primarily a WooCommerce extension. Negative pricing sentiment. TrustRadius alternative; TrustRadius competitor.Read more
TrustRadius FAQ
What is TrustRadius and what does TrustRadius do?
TrustRadius is a platform for researching and comparing business software. It offers verified user reviews, product comparisons, and buyer resources, helping businesses make informed software purchase decisions. It caters to businesses of all sizes and is known for detailed reviews and helpful comparisons.
How does TrustRadius integrate with other tools?
TrustRadius integrates with other tools through its API. This allows businesses to access and utilize TrustRadius data, such as reviews and ratings, within their own systems. They also have integrations with popular CRM and marketing automation platforms.
What the main competitors of TrustRadius?
Top alternatives to TrustRadius include G2, Capterra, FinancesOnline, Reviewshake, and Sparrow. These platforms offer similar services such as user reviews, product comparisons, and software discovery tools.
Is TrustRadius legit?
TrustRadius is generally considered a legitimate platform for software reviews. It offers verified user reviews, product comparisons, and buyer resources, helping businesses make informed decisions. However, some users have reported issues with incentivized reviews and occasional fake reviews.
How much does TrustRadius cost?
I couldn't find pricing information for TrustRadius. Contact TrustRadius directly to determine if it's worth the investment for your needs. They may offer product demos or free trials.
Is TrustRadius customer service good?
TrustRadius's customer service receives mixed reviews. While some users praise the helpful and responsive support, others report slow response times and unhelpful or evasive answers. Many complaints mention difficulty getting incentivized reviews approved and problems with account deletion.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.