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FoxMetrics

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Last updated on

Company health

Employee growth
No change in the last year

Ratings

G2
4.3/5
(27)

FoxMetrics description

FoxMetrics is a marketing analytics software designed for restaurants. It helps you understand your customers by collecting data from various sources like your website, loyalty programs, and ordering systems. You can then use this data to create detailed customer profiles, track marketing campaign performance, and get a better understanding of customer behavior. This allows you to make informed decisions to improve your marketing and increase sales.


Who is FoxMetrics best for

FoxMetrics is a restaurant marketing analytics platform that helps you understand customer behavior and improve marketing ROI. By integrating data from various sources, it creates detailed customer profiles and tracks campaign performance. Users praise its data analysis capabilities and ease of use, but some find the pricing high and integrations limited. Ideal for medium to large restaurant chains seeking data-driven marketing insights.

  • Best fit for medium to enterprise-level restaurants.

  • Specifically designed for the restaurant industry.


FoxMetrics features

Type in the name of the feature or in your own words tell us what you need
Supported

FoxMetrics supports campaign tracking and analysis across multiple channels.

Supported

FoxMetrics analyzes customer data from various sources to understand behavior and preferences.

Supported

FoxMetrics supports dividing customers into groups for targeted campaigns.

Supported

FoxMetrics integrates and analyzes restaurant data from various sources, providing insights into customer behavior and marketing campaign performance.


FoxMetrics reviews

We've summarised 27 FoxMetrics reviews (FoxMetrics G2 reviews) and summarised the main points below.

Pros of FoxMetrics
  • Easy-to-use interface and good user experience
  • Provides helpful data insights for marketing decisions
  • Integrates well with some platforms (e.g., for web tracking, digital analytics)
  • Strong data analysis capabilities
  • Effective for understanding customer behavior and market trends
Cons of FoxMetrics
  • Limited features compared to other analytics platforms
  • Can be expensive relative to features offered
  • Slow customer support response times
  • Lacks a mobile app
  • Not enough platform integrations

FoxMetrics pricing

The commentary is based on 4 reviews from FoxMetrics G2 reviews.

FoxMetrics's pricing is considered somewhat high relative to its features, according to user reviews. While some find the cost reasonable compared to competitors, others point to the limited functionality for the price. Potential users should weigh the platform's analytical capabilities against their budget.

See the FoxMetrics pricing page.


FoxMetrics alternatives

  • Logo of AgencyAnalytics
    AgencyAnalytics
    Better for marketing agencies seeking automated client reporting. Broader integrations, more positive pricing sentiment, and faster growth. Not restaurant-specific.
    Read more
  • Logo of GoGoGuest
    GoGoGuest
    Better fit for smaller restaurants. Focuses on WiFi and POS integration for marketing automation and customer engagement. Offers email and SMS marketing tools.
    Read more
  • Logo of CleverTap
    CleverTap
    Better suited for mobile-first businesses seeking enhanced customer engagement and retention. Caters to a wider range of industries and has stronger momentum. More positive customer reviews, but some report data accuracy issues.
    Read more
  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Better for broader industry application. Caters to various business sizes. More established, exhibiting faster growth. Offers features like drip campaigns, and robust email marketing tools. Provides more extensive integrations.
    Read more
  • Logo of Clarisights
    Clarisights
    Better fit for larger organizations. Grows much faster than FoxMetrics, a FoxMetrics competitor. Stronger customer support and easier implementation are noted by users. A popular FoxMetrics alternative.
    Read more
  • Logo of ContactPigeon
    ContactPigeon
    Better for online retailers. Focuses on personalized messaging across multiple channels. Higher ratings and positive user reviews on customer support.
    Read more

FoxMetrics FAQ

  • What is FoxMetrics and what does FoxMetrics do?

    FoxMetrics is a restaurant marketing analytics platform that helps businesses understand customer behavior and preferences. It integrates with various data sources, enabling detailed customer profiles, campaign tracking, and data-driven decision-making to boost sales and marketing effectiveness.

  • How does FoxMetrics integrate with other tools?

    FoxMetrics integrates with various ordering and delivery platforms for holistic data analysis. It also integrates with platforms for web tracking and digital analytics, enabling comprehensive data collection and analysis. However, some users find the number of integrations limited compared to other analytics platforms.

  • What the main competitors of FoxMetrics?

    Top FoxMetrics competitors include AgencyAnalytics, GoGoGuest, and CleverTap. These alternatives offer similar marketing analytics and customer engagement features, catering to various business needs, from restaurants to large enterprises. If you're exploring options, also consider Mailchimp and Clarisights for broader marketing solutions.

  • Is FoxMetrics legit?

    Yes, FoxMetrics is a legitimate marketing analytics software specializing in the restaurant industry. It's known for its user-friendly interface and data insights. However, some users mention limited features and customer support response times as potential drawbacks.

  • How much does FoxMetrics cost?

    I couldn't find pricing details for FoxMetrics. For the most current information on product pricing, I recommend visiting the vendor's website.

  • Is FoxMetrics customer service good?

    Some users report slow customer support response times from FoxMetrics. However, others praise the software's user interface, data insights, and ability to analyze customer behavior and market trends.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.