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Firstbase description
Firstbase is a software platform designed to simplify the way companies manage and distribute equipment to employees worldwide. It allows businesses to procure, deploy, track, and retrieve assets like laptops, monitors, and other office essentials, all within a single platform. Firstbase automates many of the tasks associated with equipment management, including onboarding and offboarding processes, simplifying logistics, and improving device security. The platform is particularly beneficial for companies with remote or hybrid work models, as it helps ensure employees have the tools they need regardless of location.
Who is Firstbase best for
Firstbase helps businesses manage and distribute equipment globally. Ideal for medium to large companies with remote or hybrid teams, Firstbase simplifies IT asset management, from procurement and deployment to tracking and retrieval. This streamlines onboarding/offboarding, improves security, and ensures employees have the tools they need.
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Best for medium-sized businesses, but can also work for larger enterprises.
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Suitable for businesses across various industries with remote or hybrid work models.
Firstbase features
| Supported Firstbase provides a platform to manage the entire asset lifecycle, from procurement to deployment, management, and retrieval. |
| Supported Firstbase simplifies equipment procurement with a wide selection of products, flexible financing, and efficient delivery. |
| Supported Firstbase streamlines equipment deployment, managing shipping, tracking, and delivery for a smooth onboarding experience. |
| Supported Firstbase offers centralized asset management, providing a clear overview of all company-owned equipment. |
| Supported Firstbase offers flexible financing options for equipment procurement, including purchasing and leasing. |
| Supported Firstbase helps manage the offboarding process, including retrieving company-owned equipment to ensure data security and proper asset management. |
| Supported Firstbase integrates with popular HR and IT software, enabling seamless data flow and process automation. |
Firstbase alternatives
NexthinkBetter for enterprise companies. Focuses on digital employee experience monitoring and proactive IT support. Has more momentum. A Nexthink alternative for equipment management.Read more
HofyBetter fit for small to medium-sized businesses with remote teams. Has significantly more momentum. Offers mobile app access. A strong Firstbase competitor.Read more
SysTrack Digital Experience MonitoringBetter for enterprise companies. Focuses on digital experience monitoring and performance insights. Has more momentum.Read more
1EBetter for enterprise companies. Focuses on endpoint management, not asset tracking. Has faster website traffic and employee growth. More user reviews available, highlighting automation and integrations, but note slower support and limited customization.Read more
RipplingBetter fit for companies with global operations needing extensive HR, IT, and finance tools. Broader industry applicability. Has more momentum. More user reviews available highlighting ease of use, but also noting some minor UI issues.Read more
InvGate InsightBetter for IT asset management, CMDB creation, and software deployment. Geared towards finance, manufacturing, construction, transportation, or IT companies. Has more momentum currently. Easy to use, but lacks remote desktop and software deployment features. More positive pricing sentiment. Firstbase alternative; InvGate Insight competitor.Read more
Firstbase FAQ
What is Firstbase and what does Firstbase do?
Firstbase is a platform streamlining IT equipment management for businesses. It simplifies procuring, distributing, and tracking assets like laptops and monitors globally. Ideal for remote or hybrid teams, Firstbase automates onboarding/offboarding, logistics, and security, ensuring employees have necessary tools.
How does Firstbase integrate with other tools?
Firstbase integrates with other tools through API access and integrations with ITSM systems like ServiceNow (via Workato). This allows for streamlined asset management and connectivity with existing workflows.
What the main competitors of Firstbase?
Firstbase's main competitors include Hofy, Nexthink, Rippling, and InvGate Insight. These platforms offer similar functionality, such as IT asset management, device deployment, and employee onboarding/offboarding features. They cater to businesses with remote or hybrid workforces seeking streamlined equipment management solutions.
Is Firstbase legit?
Yes, Firstbase is a legitimate software platform for managing and distributing IT equipment. It's particularly well-suited for medium-sized businesses with remote or hybrid work models, earning a 4.7/5 rating on G2. However, recent LinkedIn employee growth has been negative.
How much does Firstbase cost?
I couldn't find pricing details for Firstbase. For the most current pricing information, it is recommended to visit the official Firstbase website or contact their sales team.
Is Firstbase customer service good?
Firstbase's customer support receives positive feedback for its responsiveness, helpfulness, and efficient issue resolution. Users appreciate the quick follow-up and proactive communication from support representatives. Some minor support issues were reported, but they were handled professionally.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.