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Fielo description
Fielo is a software platform designed to help businesses manage relationships with their partners and customers. It offers tools for creating and managing incentive programs, tracking partner performance, and engaging customers through loyalty initiatives. Fielo focuses on providing businesses with data-driven insights to optimize their channel, partner, and customer engagement strategies.
Who is Fielo best for
Fielo is a robust platform ideal for enterprise businesses seeking to optimize customer loyalty and partner incentive programs. Users praise its Salesforce integration, comprehensive features, and user-friendly interface. However, some find the configuration complex and desire more front-end flexibility. Fielo excels in managing complex loyalty structures and offers robust gamification tools.
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Best fit for enterprise companies.
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Suitable for various industries.
Fielo features
| Supported Fielo offers tools to create, manage, and distribute various reward types. |
| Supported Fielo offers a loyalty program with features like gamification and personalized rewards. |
| Supported Fielo supports partner performance tracking through its data-driven incentives program. |
| Supported Fielo offers effortless program management with features like a no-code interface and expert-led services. |
| Supported Fielo manages and automates partner incentive programs, including commissions and rewards. |
| Supported Fielo allows designing bespoke rewards, enabling unique loyalty programs. |
Fielo reviews
We've summarised 29 Fielo reviews (Fielo G2 reviews) and summarised the main points below.
- Excellent customer support and implementation team.
- Easy integration with Salesforce, leveraging existing data and reporting.
- Highly configurable and versatile for various loyalty program structures.
- User-friendly interface for managing loyalty programs.
- Comprehensive features for learning management and gamification.
- Complex configuration for incentives and leaderboards can be time-consuming.
- Limited front-end flexibility and customization options.
- High infrastructure costs, especially for storage.
- Mobile UI/UX needs improvement, requires re-onboarding.
- Unclear product roadmap and outdated documentation.
Fielo alternatives
ChannextBetter for managing marketing materials and automating social media publishing through partner channels. More suitable for mid-size and large businesses focused on software, IT, telecommunications, marketing, advertising, or manufacturing. Has more momentum in website traffic growth.Read more
Channel Mechanics PRMBetter for managing channel sales and operations. Has more momentum based on website traffic and employee growth. A better Fielo alternative for medium and large businesses.Read more
GuustoBetter for employee recognition and rewards programs. More suitable for companies with over 200 employees, especially those with many deskless workers. Focuses on gift card rewards and charitable donations rather than points-based systems. Has more momentum.Read more
ZINFIBetter for managing partner programs and marketing campaigns. Geared towards mid-size and large businesses with existing partner networks, especially in tech and professional services. Has more momentum currently.Read more
ToastyBetter for simple, global employee gifting and rewards. Focuses on ease of use with its free platform (pay only for gift cards) and "Choice Card" feature. A strong Fielo competitor and a good alternative for sending digital gift cards.Read more
Fielo FAQ
What is Fielo and what does Fielo do?
Fielo is a software platform that helps businesses manage partner and customer relationships. It provides tools for incentive programs, performance tracking, and loyalty initiatives, offering data-driven insights to optimize engagement strategies. Fielo is best suited for medium to large businesses seeking to enhance their loyalty and incentive programs.
How does Fielo integrate with other tools?
Fielo integrates with Salesforce, leveraging existing data and reporting. This integration streamlines data management and enhances reporting capabilities within the platform. Further integration details are limited.
What the main competitors of Fielo?
Alternatives to Fielo include Kademi, Channext, Channel Mechanics PRM, ZINFI, Guusto, and Xoxoday. These competitors offer similar features for partner relationship management, channel incentives, and customer loyalty programs. They cater to various business sizes and offer diverse reward options.
Is Fielo legit?
Yes, Fielo is a legitimate software platform for managing customer loyalty and partner incentive programs. User reviews highlight excellent customer support and easy Salesforce integration. While configuration can be complex, Fielo offers a user-friendly interface and comprehensive features.
How much does Fielo cost?
I couldn't find pricing details for Fielo. For the most accurate pricing information, it's recommended to visit Fielo's official website or contact their sales team directly.
Is Fielo customer service good?
Fielo's customer service receives high praise. Users highlight the "brilliant" and "highly efficient" support team, emphasizing their responsiveness and customer-centric approach. While some mention initial challenges using the software, they also note the helpfulness of Fielo's ongoing support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.