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Field Nation description
Field Nation is a leading online platform connecting businesses with freelance IT technicians for on-site tasks across the US. It helps companies find, vet, and manage skilled technicians for various IT projects, ensuring quality control and cost savings compared to traditional staffing methods. Businesses can quickly source technicians based on skills, location, and project requirements, while gaining access to a larger pool of talent and controlling their labor costs.
Who is Field Nation best for
Field Nation connects businesses with freelance IT technicians for on-site work across the US. Users praise the platform's ease of use and wide network of technicians. However, some have reported issues with technician reliability and skill misrepresentation. Perfect for companies needing quick access to IT support, especially those with nationwide operations.
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Ideal for small, medium, and large businesses seeking on-site IT support.
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Best fit for IT, retail, consumer goods, education, professional services, and marketing companies.
Field Nation features
| Supported Field Nation offers reporting on job performance, profitability, and other metrics. |
| Supported Technicians can access and manage job details on their mobile devices using the Field Nation app. |
| Supported Field Nation allows scheduling and dispatching jobs to technicians. |
| Supported Technicians can access client information, update job details, and manage tasks via the mobile app. |
| Supported Technicians can manage work orders and document tasks using the mobile app. |
| Supported Technicians can manage work orders and plan their routes on the mobile app. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Field Nation reviews
We've summarised 347 Field Nation reviews (Field Nation TrustPilot reviews and Field Nation G2 reviews) and summarised the main points below.
- Easy-to-use platform for finding and managing techs.
- Wide network of technicians across the US.
- Helpful resources for setting pay rates and managing work orders.
- Quick access to technicians, often within 24 hours.
- Responsive customer support.
- Techs frequently no-show or cancel last minute.
- Difficult to find qualified techs in some areas, especially for specialized skills like alarm systems.
- Techs sometimes misrepresent their skills and experience.
- No mobile app for businesses, making on-the-go management difficult.
- No option to request bids for projects requiring site surveys.
Field Nation pricing
The commentary is based on 32 reviews from Field Nation G2 reviews.
While Field Nation offers valuable access to a wide network of technicians, some users have noted the platform's fees and occasional difficulty finding qualified technicians within their budget. Others mention complexities with payment and pre-funding work orders. Despite these concerns, many find the cost justifiable due to the time savings and nationwide availability of technicians.
Users sentiment
See the Field Nation pricing page.
Field Nation alternatives
ServiceMaxBetter for asset-centric industries like manufacturing and medical devices. Integrates with Salesforce. Note that users mention system instability and slow support.Read more
PomeriumBetter for securing remote access to applications and data. Focuses on zero trust security, verifying every access attempt. More momentum in employee growth. A Field Nation alternative and competitor.Read more
VolopayBetter for expense management, payments, and accounting integrations. A suitable Field Nation alternative for businesses focused on financial control and automation. Not designed for IT field services.Read more
AcodisBetter for document automation in regulated industries. A Field Nation alternative and competitor focused on data extraction and process automation.Read more
Fujitsu IaaSMore focused on providing customizable infrastructure hosting. A Field Nation alternative better for businesses needing data center outsourcing. Caters to companies wanting to offload hardware management.Read more
SimproBetter for businesses focused on the trades industry. Caters to a wider range of industries like manufacturing and construction. Has grown slower. Lower ratings on Glassdoor. Users mention issues with the mobile app and complex navigation.Read more
Field Nation FAQ
What is Field Nation and what does Field Nation do?
Field Nation is an online platform connecting businesses with freelance IT technicians for on-site work across the US. It streamlines the process of finding, vetting, and managing IT talent for projects, offering businesses a flexible and cost-effective alternative to traditional staffing. It provides tools for scheduling, dispatching, and reporting on job performance.
How does Field Nation integrate with other tools?
Field Nation integrates with various business tools to enhance its functionality. While specific integrations aren't explicitly listed, its open API allows connections with other platforms, streamlining workflows and data management for businesses using the platform.
What the main competitors of Field Nation?
Top alternatives to Field Nation include Simpro, Adeva, and Housecall Pro. Simpro offers comprehensive business management software for the trades industry, while Adeva focuses on connecting businesses with freelance tech professionals. Housecall Pro caters to home service businesses with tools for scheduling, invoicing, and customer management.
Is Field Nation legit?
Yes, Field Nation is a legitimate platform connecting businesses with freelance IT technicians. It's known for its ease of use and wide network of technicians. However, be aware of potential issues with technician reliability and skill verification. Overall, Field Nation offers a convenient, albeit sometimes inconsistent, solution for IT field services.
How much does Field Nation cost?
Field Nation doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs. Consider whether Field Nation is worth it based on the value it provides your business.
Is Field Nation customer service good?
Field Nation's customer service receives mixed reviews. While the support team is generally considered responsive and helpful, some users have reported difficulty accessing support and occasional unhelpful representatives. Others mention slow resolution times when reporting problems through the platform, but faster responses via phone.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.