Last updated on
Ratings
Feedbucket description
Feedbucket is a visual feedback tool designed to streamline website development and design processes. It allows users to provide feedback directly on websites through annotated screenshots and video recordings, eliminating lengthy email threads and unclear communication. This cloud-based platform integrates with project management tools like Trello, Jira, and Github, sending all feedback and technical data directly to your chosen platform. Feedbucket aims to increase efficiency and improve client-developer relationships by simplifying the feedback process.
Who is Feedbucket best for
Feedbucket is a visual feedback tool ideal for web agencies and developers. It streamlines website development with annotated screenshots and video recordings directly on websites. Users praise its easy setup, user-friendly interface, and integration with project management tools, eliminating email threads. However, some users mention limited customization and screenshot organization in the backend as drawbacks.
-
Not suitable for small, medium, or enterprise companies.
-
Best fit for E-commerce, Software, IT & Telecommunications, and Marketing & Advertising.
Feedbucket features
| Supported Feedbucket allows capturing and annotating screenshots for feedback. |
| Supported Feedbucket allows collecting page-specific feedback with visual annotations and recordings. |
| Supported Feedbucket supports visual feedback through annotations and recordings. |
| Supported Feedbucket supports team collaboration via shared feedback, notifications, and project management tool integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Feedbucket reviews
We've summarised 23 Feedbucket reviews (Feedbucket Capterra reviews) and summarised the main points below.
- Easy setup and integration with popular platforms like WordPress, Slack, and Asana.
- User-friendly interface for both clients and developers.
- Streamlined feedback process, eliminating the need for email threads and screenshots.
- Direct integration with project management tools, automatically creating tasks for feedback.
- Clients find it easy to use, even those who are not tech-savvy.
- Limited customization options, such as changing the widget placement to the bottom.
- Inability to add more than one text comment to a single screenshot.
- Mobile app lacks video recording functionality.
- All features not available in the free version.
- No customer-facing portal.
- Screenshot organization in the backend could be improved - they are not sorted by URL.
Feedbucket pricing
The commentary is based on 3 reviews from Feedbucket Capterra reviews.
Feedbucket offers great value and saves time, despite some users finding the pricing a bit steep. The highest tier offers branding features, while other plans provide essential feedback tools at a potentially lower cost. Several reviewers mentioned its affordability and ease of implementation.
Users sentiment
See the Feedbucket pricing page.
-
Feedbucket has a free trial.
Pro
Unlimited projects & feedback, 5 team members, screenshot & video feedback, feedback collaboration, integrations.
Business
All features in Pro, 25 team members, console logs, JavaScript API, custom branding, remove 'Powered By', custom metadata, export data.
Enterprise
All features in Business, 50 team members, dedicated success manager, priority support, pay by invoice, SSO (coming soon).
Feedbucket alternatives
FrontBetter for managing customer communications across various channels. More suitable for larger organizations and those focused on customer service. Caters to a wider range of industries. Has more momentum in terms of growth.Read more
ruttlBetter for real-time design edits and bug tracking. Has broader industry applicability, including retail, manufacturing, and transportation. However, it is growing slower and some users report bugs, slow support, and billing issues.Read more
ConfluenceBetter for internal knowledge bases and project documentation. Less focused on visual website feedback. More suitable for enterprise collaboration.Read more
TeamSupportBetter for ticket management, live chat, and KPI tracking. More suitable for mid-size and larger businesses seeking customer service solutions. Caters to a wider range of industries.Read more
LiveAgentBetter suited for broader customer service needs including ticketing systems and call centers. A good LiveAgent alternative for visual website feedback. LiveAgent has wider industry applicability.Read more
PunchlistBetter for managing feedback across various file types, not just websites. Has broader industry application. Growing faster than Feedbucket. More affordable pricing for smaller teams and solo users. Punchlist is a good Feedbucket alternative.Read more
Feedbucket FAQ
What is Feedbucket and what does Feedbucket do?
Feedbucket is a visual feedback tool for website development. It allows users to give feedback directly on websites with annotated screenshots and video recordings. This streamlines the feedback process, improves client-developer communication, and integrates with project management tools like Trello, Jira, and Github.
How does Feedbucket integrate with other tools?
Feedbucket integrates with project management tools such as Trello, Jira, and Github. It sends feedback and technical data directly to your chosen platform, streamlining workflows and improving team efficiency. It also integrates with platforms like WordPress, Slack, and Asana.
What the main competitors of Feedbucket?
Top alternatives to Feedbucket include Ruttl, a visual feedback tool for web development, and Front, a customer communication platform. Other competitors are Confluence, TeamSupport, LiveAgent, and Punchlist, each offering varying degrees of feedback and collaboration features.
Is Feedbucket legit?
Feedbucket is a legitimate visual feedback tool. User reviews praise its ease of use and integration with project management tools, indicating its safety and effectiveness for streamlining website development. However, some users mention limited customization options as a drawback.
How much does Feedbucket cost?
Feedbucket's pricing includes the Pro plan at $396, the Business plan at $864, and the Enterprise plan at $2484. A 14-day free trial is available. Is Feedbucket worth it? The value depends on your team's size and product feedback needs.
Is Feedbucket customer service good?
Feedbucket's customer service is excellent. Users consistently praise the support team's responsiveness and helpfulness, highlighting their ability to quickly troubleshoot issues and even implement new features based on user requests. Several reviewers specifically mention the positive interactions they've had with the support team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.