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EZFacility description
EZFacility is a popular cloud-based management software designed for sports and fitness businesses of all sizes. It provides a comprehensive suite of tools for scheduling and managing various aspects of a facility, such as courts, classes, leagues, memberships, and staff. This platform aims to streamline daily operations, from booking and payments to marketing and reporting. EZFacility stands out with its user-friendly interface, focus on automation, and features like a branded mobile app and integrated payment processing.
Who is EZFacility best for
EZFacility is a cloud-based management software designed for sports and fitness businesses. Users love its comprehensive features and excellent customer support. However, some find the initial learning curve steep and the interface dated. It offers tools for scheduling, memberships, payments, and marketing, aiming to streamline operations.
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Best for small to medium-sized businesses in the sports and fitness industry.
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Ideal for gyms, fitness centers, sports facilities, and personal training studios.
EZFacility features
| Supported EZFacility supports tracking client membership status and history. |
| Supported EZFacility offers a branded mobile app for booking and managing services. |
| Supported EZFacility supports payment processing via its integrated EZPayments system. |
| Supported EZFacility supports creating and managing staff schedules. |
| Supported EZFacility supports reservation management, rescheduling, and cancellations. |
EZFacility reviews
We've summarised 125 EZFacility reviews (EZFacility GetApp reviews, EZFacility Software Advice reviews, EZFacility Capterra reviews and EZFacility G2 reviews) and summarised the main points below.
- Comprehensive features covering various aspects of facility management.
- Excellent customer support, responsive and helpful.
- User-friendly once learned, efficient for daily operations.
- Robust reporting features for data analysis.
- Flexible and customizable for different business needs.
- Difficult to learn initially, requiring extensive training.
- Slow and clunky interface with frequent lag.
- Limited mobile app functionality.
- Overly complex for simple tasks.
- Dated appearance and limited visual appeal.
EZFacility pricing
The commentary is based on 7 reviews from EZFacility Capterra reviews and EZFacility Software Advice reviews.
EZFacility's pricing is considered expensive by several users, particularly for smaller organizations. Some suggest a more affordable, scaled-down package would be beneficial. Despite the cost, many find the software valuable and worth the investment due to its features and customer support.
Users sentiment
EZFacility alternatives
PlaybookBetter for smaller organizations, with a focus on marketing and website creation tools. It has more momentum currently.Read more
Exercise.comBetter for managing and growing fitness businesses of all sizes with features like custom-branded websites and apps, workout tracking, and ecommerce capabilities. Customer support is highly rated. However, the client-side app experience and class cancellation process have caused some user frustration.Read more
ClubworxBetter for smaller fitness businesses. A strong EZFacility competitor with more momentum.Read more
WellnessLivingBetter suited for larger businesses and franchises. Offers Zoom integration and medical update features. A popular EZFacility competitor for wellness businesses.Read more
eSoft PlannerBetter customer support and easier online booking. More affordable pricing. Lacks integrated payments and advanced marketing features. Mobile app functionality is limited. EZFacility alternative. eSoft Planner competitor.Read more
ClassJugglerBetter for smaller businesses focusing on classes. More affordable pricing. Lacks a mobile app and some users find the checkout process difficult. EZFacility alternative; ClassJuggler competitor.Read more
EZFacility FAQ
What is EZFacility and what does EZFacility do?
EZFacility is cloud-based management software for fitness and sports businesses. It provides tools for scheduling, memberships, payments, marketing, and reporting, aiming to streamline operations. Its key features include a branded mobile app and integrated payment processing.
How does EZFacility integrate with other tools?
EZFacility integrates with various tools through its open API and existing partnerships. It offers integrations with payment processors like EZPayments, marketing platforms, and business tools, enabling streamlined workflows. Specific integrations can vary based on subscription level.
What the main competitors of EZFacility?
Top alternatives to EZFacility include WellnessLiving, Clubworx, and TeamUp. These competitors offer similar features for managing memberships, scheduling, and payments, catering to fitness businesses of all sizes. They also provide tools for marketing, customer relationship management, and business reporting.
Is EZFacility legit?
EZFacility is a legitimate business management software. User reviews on platforms like Capterra and G2 show an average rating above 4 out of 5 stars. While some users find it difficult to learn initially, many praise its comprehensive features and excellent customer support.
How much does EZFacility cost?
EZFacility does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and requirements.
Is EZFacility customer service good?
EZFacility's customer service receives positive feedback, with users highlighting its helpfulness and responsiveness. Customers appreciate the personalized attention and efficient problem-solving provided by the support team. While some mention slower response times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.