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eSoft Planner description
eSoft Planner is a cloud-based management and scheduling software designed for businesses in the fitness and recreation industries such as gyms, swim schools, and sports leagues. It allows businesses to manage memberships, schedule classes and appointments, process payments, track attendance, and communicate with clients. The platform aims to simplify administrative tasks, improve customer engagement, and provide business insights.
Who is eSoft Planner best for
eSoft Planner helps fitness and recreation businesses manage memberships, scheduling, and payments. Users praise its affordability and customer support. However, some find the interface outdated and desire more advanced marketing features. Perfect for small to midsize businesses seeking a cost-effective solution.
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Best for small to mid-sized fitness businesses.
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Ideal for gyms, swim schools, and sports leagues.
eSoft Planner features
| Supported eSoft Planner supports tracking client membership status and history. |
| Supported eSoft Planner supports scheduling and managing classes. |
| Supported eSoft Planner supports sending notifications and confirmations via email, and offers email marketing integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Ease of Implementation
eSoft Planner reviews
We've summarised 45 eSoft Planner reviews (eSoft Planner Capterra reviews and eSoft Planner G2 reviews) and summarised the main points below.
- Exceptional customer support, consistently praised for responsiveness and helpfulness.
- Easy online booking, simplifying scheduling for both clients and staff.
- Affordable pricing, considered a good value for its features.
- Effective organization and management of classes, memberships, and client information.
- Reliable and stable software with minimal downtime reported.
- Limited mobile functionality and outdated interface, often cited as clunky and needing a refresh.
- Lack of advanced marketing features like coupon codes, referral credits, and robust email marketing.
- No integrated payment processing or refunding capabilities, requiring use of external processors like Authorize.net.
- Difficult reporting features, with numerous reports that are rarely used and a lack of custom report options.
- Limited membership management features, such as difficulty comparing member activity year over year and lack of gift certificate options
eSoft Planner pricing
The commentary is based on 6 reviews from eSoft Planner Capterra reviews and eSoft Planner G2 reviews.
eSoft Planner is praised for its affordability and value, especially for small businesses. Users find the software cost-effective and appreciate its reasonable pricing, making it a good value for the features offered. However, some users feel the price doesn't match the limited functionality, especially compared to competitors.
Users sentiment
eSoft Planner alternatives
OmnifyBetter for larger organizations. Has broader industry applicability. Website traffic is growing faster. Offers more robust membership management features.Read more
EZFacilityBetter suited for larger organizations. Has broader industry applicability but is more difficult to learn initially. Website traffic is growing faster, but employee count is shrinking.Read more
MindbodyBetter fit for larger organizations. Has broader industry applicability. More momentum in website traffic and employee growth. Offers online booking and payment processing. Customer service and pricing transparency may be less favorable.Read more
WellnessLivingBetter fit for medium and enterprise businesses. Offers Zoom integration, payment reminders, real-time access, and medical updates. Has stronger momentum in employee growth. More customizable but pricier with some reported glitches.Read more
BookeeBetter for marketing automation and client engagement. Offers branded mobile apps and website integration. Has stronger momentum but reports of app glitches and slow loading times exist.Read more
PT DistinctionBetter for personal trainers focused on online coaching. Has higher user ratings and is growing faster. A strong eSoft Planner alternative for solopreneurs.Read more
eSoft Planner FAQ
What is eSoft Planner and what does eSoft Planner do?
eSoft Planner is cloud-based management software for fitness and recreation businesses. It handles memberships, scheduling, payments, attendance, and client communication. eSoft Planner streamlines tasks, boosts engagement, and offers business insights, making it ideal for gyms, swim schools, and sports leagues.
How does eSoft Planner integrate with other tools?
eSoft Planner integrates with email marketing platforms for enhanced communication. It uses external payment processors like Authorize.net due to a lack of internal payment processing. Further integration details are limited.
What the main competitors of eSoft Planner?
Alternatives to eSoft Planner include Omnify, EZFacility, Mindbody, WellnessLiving, Bookee, and PT Distinction. These competitors offer similar features for scheduling, membership management, and business operations in the fitness and wellness industry.
Is eSoft Planner legit?
Yes, eSoft Planner is a legitimate and safe scheduling software. User reviews praise its exceptional customer support and affordable pricing. It effectively manages classes and memberships, making it a reliable option for fitness businesses.
How much does eSoft Planner cost?
I couldn't find pricing details for eSoft Planner. Contact eSoft Planner directly for product pricing or a personalized quote to determine if the product is worth the investment for your needs.
Is eSoft Planner customer service good?
eSoft Planner's customer service is excellent. Users consistently praise the support team's responsiveness and helpfulness in resolving issues and answering questions. Many reviewers describe the customer service as "exceptional," "fantastic," and a key reason for their satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.