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Esker

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Company health

Employee growth
1% increase in the last year
Web traffic
15% decrease in the last quarter

Ratings

G2
4.4/5
(27)
Capterra
4.6/5
(34)
TrustPilot
3.7/5
(1)

Esker description

Esker is a cloud-based software platform that automates financial and customer service tasks, particularly those related to getting paid faster. It helps businesses manage invoices, payments, and collections more efficiently. Esker integrates with existing systems like your ERP and uses artificial intelligence to predict payment behavior, prioritize collections efforts, and automate tasks. This allows your teams to focus on more strategic activities and improve customer relationships.

What companies are using Esker?

Novuna is using Esker
Novuna Zapier is used by Novuna.

Who is Esker best for

Esker is a cloud-based platform automating financial and customer service tasks, helping businesses get paid faster. Users praise its user-friendly interface, efficient automation of tasks like invoice processing, and robust reporting. However, some users mention difficulties with ERP integrations and limited customization. Esker is best for medium to large businesses in industries like finance, retail, and manufacturing that want to improve efficiency and customer relationships.

  • Best for medium to enterprise-level businesses seeking streamlined financial processes.

  • Ideal for Finance, Retail, Manufacturing, Healthcare, and similar industries seeking automated AR and O2C solutions.

Esker features

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Esker automates cash application, reducing manual work and errors.
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Esker supports digital collections, improves customer interactions, and provides AI-driven insights.
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Esker easily integrates with ERP systems like SAP and Oracle.
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Esker automates invoice processing, approvals, and payments, reducing manual work.
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Esker automates collections tasks such as sending reminders and prioritizing calls based on predefined rules and AI.
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Esker uses AI to predict payment dates and assess risk levels for proactive collections.

Esker reviews

We've summarised 62 Esker reviews (Esker GetApp reviews, Esker TrustPilot reviews, Esker Capterra reviews and Esker G2 reviews) and summarised the main points below.

Pros of Esker
  • User-friendly interface and easy implementation, contributing to increased efficiency.
  • Cloud-based platform with outstanding data privacy and accessibility.
  • Excellent automation of financial processes, such as invoice processing and order entry.
  • Robust reporting features and customizable dashboards provide valuable data insights.
  • Significant time savings and reduction in order entry errors.
Cons of Esker
  • Difficult integration with some ERPs, requiring manual data alignment.
  • Limited customization without additional cost, especially for features like payment types.
  • Occasional system crashes and incompatibility with in-house applications.
  • Slow response times from customer service for issue resolution.

Esker alternatives

  • Logo of HighRadius
    HighRadius
    Better fit for enterprise companies. Has a faster website traffic growth but slower employee growth. Users report easier use, but slower support and limited customization.
    Read more
  • Logo of ConnectBooster
    ConnectBooster
    Better fit for small businesses. Has grown faster recently. More focused on IT services businesses.
    Read more
  • Logo of Peakflo
    Peakflo
    Better for small to mid-sized businesses. Has publicly available user ratings. Is growing faster than Esker. Users love the customer support and integrations, but dislike occasional bugs and limited reporting. An Esker competitor and alternative.
    Read more
  • Logo of Xero
    Xero
    Better fit for smaller businesses. Broader industry applicability. Easier to use with better implementation. Negative pricing sentiment.
    Read more
  • Logo of Coupa
    Coupa
    Better for spend management and procurement. Has broader industry coverage, including e-commerce, education, media and entertainment, public sector, and hospitality. Shows stronger growth momentum. More suitable for enterprise clients needing real-time spending insights and source-to-contract features. However, users find the interface less user-friendly and data extraction challenging. Negative sentiment around pricing.
    Read more
  • Logo of Invoiced
    Invoiced
    Better for mid-sized businesses. Caters to a wider range of industries including e-commerce, education, media, and government. Users praise its ease of use and helpful customer support. However, it has negative pricing sentiment and is declining in momentum.
    Read more

Esker FAQ

  • What is Esker and what does Esker do?

    Esker is a cloud-based platform automating financial and customer service tasks, helping businesses get paid faster. It uses AI to predict payment behavior and automate invoice processing, payments, and collections, improving efficiency and customer relationships. Esker integrates with existing ERP systems.

  • How does Esker integrate with other tools?

    Esker seamlessly integrates with ERP systems like SAP and Oracle. It also connects with various other business applications to streamline financial processes and data exchange. This allows for efficient automation and reduces manual data entry.

  • What the main competitors of Esker?

    Top alternatives to Esker include HighRadius, Coupa, and Invoiced. HighRadius focuses on AI-driven financial automation for large enterprises, while Coupa offers comprehensive spend management. Invoiced specializes in automated billing and payments for mid-sized and larger businesses. These solutions offer similar functionalities for automating financial processes and improving efficiency.

  • Is Esker legit?

    Yes, Esker is a legitimate software platform. It helps businesses automate financial and customer service tasks, improving efficiency and customer relationships. Users praise its user-friendly interface and robust automation features. Some users note difficulties with ERP integration and occasional system crashes.

  • How much does Esker cost?

    I couldn't find pricing details for Esker. Contact Esker directly to discuss product pricing and determine if it fits your budget. Consider factors like features and potential ROI when evaluating if Esker is worth the investment.

  • Is Esker customer service good?

    Customer reviews of Esker highlight its user-friendly interface, excellent customer support, and efficient automation of financial processes. While some mention difficulties with ERP integration, the overall sentiment towards Esker's customer service is positive.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.