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HighRadius

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Company health

Employee growth
5% decrease in the last year
Web traffic
26% increase in the last quarter
Financing
November 2020 - $475M

Ratings

G2
4.3/5
(181)
Glassdoor
3.4/5
(3548)

HighRadius description

HighRadius provides cloud-based software to automate and improve financial processes for large companies, particularly in areas like credit, collections, billing, and treasury. Their software utilizes artificial intelligence and automation to streamline tasks such as risk management, cash application, and invoice processing. HighRadius aims to help businesses improve efficiency, reduce costs, and make better financial decisions.


Who is HighRadius best for

HighRadius is a cloud-based platform designed to automate financial processes for large companies. We find that it particularly shines in automating accounts receivable, billing, and treasury functions. Based on user feedback, the automated cash application and comprehensive collections module are particularly valuable for streamlining administrative tasks and improving efficiency. Although users find it easy to use, some have noted slow support response times and occasional system errors.

  • Perfect for large enterprises (1000+ employees) seeking robust finance automation. Also suitable for mid-sized companies (100-1000).

  • In our experience, HighRadius is most effective for companies in Finance, Banking, Insurance, Software, IT, and Telecommunications industries.


HighRadius features

Supported

Order to Cash: HighRadius offers solutions for managing the order-to-cash process, which includes credit, collections, cash application, deductions, and billing.

Supported

Accounts Payable: HighRadius provides accounts payable automation solutions to streamline invoice processing, automate payments, and manage supplier relationships.

Supported

B2B Payments: HighRadius offers B2B payment solutions to facilitate electronic payments between businesses, improving efficiency and reducing costs.

Supported

Consolidation & Reporting: HighRadius provides financial consolidation and reporting solutions to streamline the consolidation process and generate accurate financial reports.

Supported

Treasury & Risk: HighRadius provides solutions for treasury and risk management, including cash management, cash forecasting, and treasury payments.

Supported

Close & Reconciliation: HighRadius provides solutions for financial close and reconciliation, automating the close process and ensuring accurate reconciliations.

Supported

Agentic AI Platform: HighRadius provides an Agentic AI Platform that enables end-to-end process orchestration.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.2

Customer Service

Neutral
+0.13

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.43

Ease of Implementation

Neutral
+0.08

Scalability

Strongly positive
+1

HighRadius reviews

We've summarised 182 HighRadius reviews (HighRadius TrustPilot reviews and HighRadius G2 reviews) and summarised the main points below.

Pros of HighRadius
  • User-friendly interface and easy navigation.
  • Automated cash application significantly improves efficiency.
  • Comprehensive collections module with robust features.
  • Helpful and responsive customer success managers.
  • Streamlines administrative tasks, freeing up time for strategic work.
Cons of HighRadius
  • Slow support response times, often exceeding initial estimates.
  • Difficulty customizing the system without extensive support.
  • Occasional system errors and slow loading times.
  • Limited reporting customization options.

HighRadius pricing

The commentary is based on 11 reviews from HighRadius G2 reviews.

We find that HighRadius pricing is a common concern for potential users. While some reviewers find it costly, others highlight the value it brings through automation and efficiency gains, ultimately reducing headcount and manual processes. A clear understanding of implementation scope and desired features upfront is crucial for controlling costs.

Users sentiment

Neutral
-0.2

See the HighRadius pricing page.


HighRadius alternatives

  • Logo of Billtrust
    Billtrust
    Automates invoicing and payments, boosting cash flow for businesses.
    Read more
  • Logo of Tipalti
    Tipalti
    Automated global payouts, easy tax compliance, less finance headaches.
    Read more
  • Logo of NexusPayables
    NexusPayables
    Streamlines real estate accounts payable for faster, error-free processing.
    Read more
  • Logo of Coupa
    Coupa
    Business spend management platform for saving money and boosting efficiency.
    Read more
  • Logo of AvidXchange
    AvidXchange
    Automated invoice and payment processing for smoother business.
    Read more
  • Logo of BlackLine Invoice-to-Cash
    BlackLine Invoice-to-Cash
    Automates invoice-to-cash, boosts efficiency, and provides key financial insights.
    Read more

HighRadius FAQ

  • What is HighRadius and what does HighRadius do?

    HighRadius offers cloud-based software that automates financial processes, including areas like credit, collections, and billing. We find that it's particularly helpful for large companies looking to improve efficiency and reduce costs through AI-powered automation of tasks such as risk management and invoice processing.

  • How does HighRadius integrate with other tools?

    HighRadius integrates with various ERP, CRM, and other financial systems. We find this level of integration helps streamline data flow and improve overall financial process automation. However, some users have reported difficulties with the implementation and customization of these integrations.

  • What the main competitors of HighRadius?

    We find that HighRadius's main competitors include Billtrust, AvidXchange, Tipalti, BlackLine Invoice-to-Cash, Basware, and Coupa. These alternatives offer similar functionalities in areas like automated invoice processing, payments, and spend management.

  • Is HighRadius legit?

    Yes, HighRadius is a legitimate company offering cloud-based financial software. However, user reviews on G2 and Glassdoor are mixed. While some praise the software's ease of use and automation capabilities, others point to customer service and reliability issues. We advise thorough research and contacting existing clients before committing.

  • How much does HighRadius cost?

    HighRadius uses a subscription-based model with a pay-as-you-go option. Unfortunately, they do not publicly share their pricing details. Contact their sales team for a custom quote.

  • Is HighRadius customer service good?

    Based on user reviews, HighRadius's customer service receives mixed feedback. While some users praise the helpfulness and responsiveness of their customer success managers, others express frustration with slow support response times and difficulty resolving technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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