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HighRadius description
HighRadius provides cloud-based software to automate and improve financial processes for large companies, particularly in areas like credit, collections, billing, and treasury. Their software utilizes artificial intelligence and automation to streamline tasks such as risk management, cash application, and invoice processing. HighRadius aims to help businesses improve efficiency, reduce costs, and make better financial decisions.
Who is HighRadius best for
HighRadius offers cloud-based financial software to automate tasks like billing, collections, and treasury for large companies. Users praise the user-friendly interface and automated cash application, while some note slow support and limited reporting customization. HighRadius is best for large enterprises seeking to streamline their financial operations.
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Best fit for medium and large enterprises.
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Ideal for companies looking to automate financial processes.
HighRadius features
| Supported HighRadius offers collections reporting, including performance and strategy effectiveness reports. |
| Supported HighRadius automates accounts receivable processes, including invoice generation, payment reminders, and cash application. |
| Supported HighRadius creates, sends, and tracks invoices, and facilitates online payments. |
| Supported HighRadius offers tools for cash flow management, transaction tracking, and account reconciliation. |
| Supported HighRadius automates billing, invoicing, and payments, reducing errors and improving efficiency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
HighRadius reviews
We've summarised 138 HighRadius reviews (HighRadius TrustPilot reviews and HighRadius G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Automated cash application significantly improves efficiency.
- Comprehensive collections module with robust features.
- Helpful and responsive customer success managers.
- Streamlines administrative tasks, freeing up time for strategic work.
- Slow support response times, often exceeding initial estimates.
- Difficulty customizing the system without extensive support.
- Occasional system errors and slow loading times.
- Limited reporting customization options.
HighRadius pricing
The commentary is based on 7 reviews from HighRadius G2 reviews.
HighRadius pricing is considered costly by some users, with additional charges for features like onboarding other currencies. However, many users feel it offers good value, especially for larger companies with high-volume transactions needing robust automation and dispute management.
Users sentiment
See the HighRadius pricing page.
HighRadius alternatives
highradius vs SAP S/4HANA CloudBetter for broader business management, covering financials, supply chain, and HR in one system. More suitable for companies of all sizes across various industries. Higher rated by users on G2 and Capterra. Known for real-time analytics and a modern user interface. However, implementation can be complex, customization options are limited, and it can be expensive.Read more
highradius vs Kaspersky Endpoint Security for BusinessBetter for small businesses. Focuses on endpoint security and has faster website traffic growth. Positive pricing sentiment.Read more
SerralaMore geared towards bank integration and reconciliation. Has stronger reliability and performance, but lower customer service ratings. Is growing faster.Read more
TesorioBetter customer support and easier implementation. Has grown faster than HighRadius and boasts better user ratings. More focused on cash flow forecasting and reporting. Lacks some AR automation features. A HighRadius alternative and competitor.Read more
XelixMore focused on AP automation and fraud prevention. Has stronger employee growth momentum.Read more
SAP ConcurBetter for expense reporting, travel management, and spend visibility. A good HighRadius alternative for companies of all sizes needing travel and expense solutions.Read more
HighRadius FAQ
What is HighRadius and what does HighRadius do?
HighRadius is a cloud-based software platform that automates and optimizes financial processes for large enterprises. It uses AI to streamline credit, collections, billing, and treasury tasks, helping businesses improve efficiency, reduce costs, and enhance financial decision-making.
How does HighRadius integrate with other tools?
HighRadius integrates with various ERP and accounting systems. It offers pre-built integrations with platforms like SAP, Oracle, and Salesforce, enabling seamless data flow between systems. This streamlines financial processes and enhances automation capabilities.
What the main competitors of HighRadius?
HighRadius competitors include SAP S/4HANA Cloud, Serrala, Tesorio, Kolleno, Xelix, and SAP Concur. These alternatives offer similar functionalities, such as automating financial processes, improving cash flow, and streamlining accounts receivable and payable.
Is HighRadius legit?
HighRadius is a legitimate software provider for financial process automation. They offer cloud-based solutions utilizing AI, but users report slow support and limited customization. Despite this, many appreciate its user-friendly interface and automation capabilities.
How much does HighRadius cost?
HighRadius does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific business needs and to determine if HighRadius is worth the investment for your integrated receivables.
Is HighRadius customer service good?
HighRadius's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of customer success managers, others express frustration with slow support response times and difficulty customizing the system without extensive support. Many users find the platform easy to use and navigate.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.