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AvidXchange description
AvidXchange offers cloud-based software that automates the accounts payable and payment processes for mid-sized businesses. This means it helps companies receive, track, approve, and pay invoices electronically. By connecting to existing accounting systems, it eliminates manual data entry and paper checks, reducing errors and saving time. AvidXchange also boasts a large network of suppliers already using its platform, further streamlining the payment process.
Who is AvidXchange best for
AvidXchange helps mid-sized businesses automate accounts payable and payments. Users love the streamlined invoice processing and cloud-based access, but some dislike slow payment processing and customer support issues. AvidXchange integrates with existing accounting systems and offers various e-payment options.
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Best fit for mid-sized businesses seeking to automate AP.
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Suitable for various industries, especially real estate and construction.
AvidXchange features
| Supported AvidXchange captures invoice data upon upload, digitizing it for automated processing. |
| Supported AvidXchange integrates seamlessly with over 240 accounting systems, ensuring data consistency. |
| Supported AvidXchange automates invoice approvals, routing, tracking, and customization to prevent delays. |
| Supported AvidXchange automates invoice processing, approvals, and payments. |
| Supported AvidXchange automates payment processing, minimizing errors and operator intervention. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
AvidXchange reviews
We've summarised 410 AvidXchange reviews (AvidXchange GetApp reviews, AvidXchange Software Advice reviews, AvidXchange Capterra reviews and AvidXchange G2 reviews) and summarised the main points below.
- Streamlines accounts payable processes and eliminates manual data entry.
- Cloud-based access enables remote invoice approval.
- Integrates with existing accounting systems.
- Provides a central repository for invoice storage and retrieval.
- Offers various electronic payment options including virtual card.
- Slow payment processing, often causing vendor frustration.
- Frequent system glitches and downtime disrupt workflows.
- Poor customer support, with slow response times and unhelpful replies.
- Invoice indexing errors require manual correction.
- AvidPay check processing is slow.
AvidXchange pricing
The commentary is based on 27 reviews from AvidXchange Capterra reviews, AvidXchange G2 reviews and AvidXchange Software Advice reviews.
AvidXchange's pricing is generally considered straightforward and affordable, offering good value, especially for high-volume accounts payable automation. However, some users have experienced issues with undisclosed vendor fees and others feel the price is higher than competitors.
Users sentiment
AvidXchange alternatives
CoupaBetter for enterprise businesses. Broader industry fit. Has more momentum. Higher rated on Glassdoor. More comprehensive spend management features.Read more
XeroBetter for small to medium-sized businesses needing accounting software. Offers broader industry fit, especially in areas like Healthcare, Finance, and Professional Services. Xero has a more user-friendly interface and better bank reconciliation features but suffers from unreliable bank feeds and a clunky invoicing system. Consider Xero as an AvidXchange alternative for core accounting functionalities, not AP automation.Read more
Glean.aiBetter for mid-sized businesses needing spend analysis. Focuses on US companies. Positive user reviews mention great customer support and ease of use.Read more
DocuPhaseBetter suited for medium-sized businesses. Has grown faster than AvidXchange. Users highlight ease of use and ERP integrations, but note occasional glitches and slow support. AvidXchange alternative, competitor.Read more
BILL AP/ARBetter fit for Finance and IT businesses. Has broader financial functionalities including AR, expenses, and budgeting. Growing faster than AvidXchange. AvidXchange users dislike slow processing and poor support. BILL users report sync issues and unhelpful support. BILL AP/AR is a strong AvidXchange competitor and alternative.Read more
AvidXchange FAQ
What is AvidXchange and what does AvidXchange do?
AvidXchange is a cloud-based accounts payable automation software for mid-sized businesses. It automates invoice processing, approvals, and payments, integrating with existing accounting systems. This eliminates manual data entry and paper checks, increasing efficiency and reducing errors. AvidXchange also offers a large supplier network to further streamline payments.
How does AvidXchange integrate with other tools?
AvidXchange integrates with over 240 accounting systems, enabling seamless data transfer and eliminating manual entry. It also connects with a vast network of suppliers already on the platform, facilitating automated payment processing.
What the main competitors of AvidXchange?
AvidXchange competitors include Coupa, DataServ, BILL AP/AR, SAP Concur, Xelix, and Corpay One. These alternatives offer similar features like automated invoice processing, payment automation, and integrations with accounting systems.
Is AvidXchange legit?
Yes, AvidXchange is a legitimate company offering accounts payable automation software. They are known for streamlining invoice and payment processes, though some users report slow payment processing and customer service issues. AvidXchange is generally considered safe and reliable for automating AP processes.
How much does AvidXchange cost?
AvidXchange doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if AvidXchange is worth the investment for your AP automation.
Is AvidXchange customer service good?
AvidXchange customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and unhelpful replies. Many users find the online support system difficult to navigate.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.