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edrone

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Last updated on

Company health

Employee growth
31% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
October 2023 - $11M

Ratings

G2
4.8/5
(215)
Glassdoor
4.3/5
(15)

edrone description

edrone is a CRM and marketing automation platform built specifically for online stores. It helps businesses engage customers and boost sales through various features, including automated emails, personalized product recommendations, and multi-channel communication tools like WhatsApp integration. edrone is designed to be easy to use and offers ready-made automation scenarios for common e-commerce needs, making it suitable for businesses of all sizes looking to streamline their marketing efforts and increase revenue.


Who is edrone best for

edrone is a CRM and marketing automation platform built for online stores. It offers easy-to-use tools, including email automation, personalized recommendations, and multi-channel communication. Users praise its customer support and effectiveness in boosting sales, while some find the interface unintuitive. edrone is best for businesses seeking a streamlined marketing solution.

  • Best for small to medium-sized businesses.

  • Ideal for e-commerce businesses.


edrone features

Type in the name of the feature or in your own words tell us what you need
Supported

Edrone supports automated email marketing based on triggers and subscriber behavior.

Supported

Edrone supports advanced customer segmentation for targeted marketing campaigns.

Supported

Edrone creates personalized product recommendations using AI and machine learning.

Supported

Edrone allows sending personalized emails based on customer behavior, preferences, and purchase history.

Supported

Edrone automates email marketing, social media posting, and campaign management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Rather positive
+0.65

edrone reviews

We've summarised 185 edrone reviews (edrone G2 reviews) and summarised the main points below.

Pros of edrone
  • Highly praised customer support, lauded for responsiveness and helpfulness.
  • Easy-to-use interface and automation scenarios, suitable for beginners.
  • Effective for recovering abandoned carts and boosting sales.
  • Seamless integration with popular e-commerce platforms.
  • Robust customer segmentation for targeted messaging.
Cons of edrone
  • The system itself is not intuitive.
  • Editing some scenarios could be more intuitive.
  • Occasional technical limitations of the tool.
  • Email formatting issues are a recurring complaint.
  • Some find the user interface unintuitive and difficult to navigate.

edrone pricing

The commentary is based on 12 reviews from edrone G2 reviews.

Edrone's pricing is considered high for small e-commerce businesses by some reviewers. However, others find the price reasonable considering its comprehensive features and automation capabilities for marketing and CRM. Some suggest comparing edrone's pricing with other solutions before committing.

Users sentiment

Rather negative
-0.6

See the edrone pricing page.


edrone alternatives

  • Logo of ActiveCampaign
    ActiveCampaign
    Better fit for various industries beyond e-commerce. Has broader integrations. Growing faster than edrone. edrone alternative. edrone competitor.
    Read more
  • Logo of ShopAgain
    ShopAgain
    Better for SMS marketing with two-way messaging.
    Read more
  • Logo of Bloomreach
    Bloomreach
    Better for enterprise businesses with more comprehensive features and broader industry applications. It has more momentum as an edrone alternative and offers AI-powered personalization.
    Read more
  • Logo of Brevo Transactional Email
    Brevo Transactional Email
    Better for transactional emails like order confirmations and password resets. Easier to use, with positive reviews about its user-friendly interface and helpful customer support. More affordable, with a free plan available.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for inbound marketing and lead generation. Broader industry applicability. Has more momentum. edrone competitor and alternative.
    Read more
  • Logo of Campaign Monitor Commerce
    Campaign Monitor Commerce
    Has broader appeal and is growing faster. Lacks WhatsApp integration and advanced product recommendations. A good edrone alternative for basic email and SMS marketing.
    Read more

edrone FAQ

  • What is edrone and what does edrone do?

    edrone is a CRM and marketing automation platform for online stores. It uses AI-powered features like personalized product recommendations, automated emails, and multi-channel communication to boost sales and customer engagement. Edrone is designed for ease of use and offers pre-built automation scenarios.

  • How does edrone integrate with other tools?

    edrone integrates seamlessly with popular e-commerce platforms, facilitating streamlined marketing automation and personalized product recommendations. It offers multi-channel communication, including email and WhatsApp integration, to enhance customer engagement. However, some users find the integration process and email formatting could be improved.

  • What the main competitors of edrone?

    edrone's main competitors include ActiveCampaign, Bloomreach, ShopAgain, HubSpot Marketing Hub, Mailchimp, and eSputnik. These platforms offer similar features such as email marketing, personalized recommendations, and marketing automation for e-commerce businesses.

  • Is edrone legit?

    Yes, edrone is a legitimate CRM and marketing automation platform. User reviews praise its ease of use and helpful customer support. While some users find the interface unintuitive, edrone is generally considered safe and effective for boosting e-commerce sales.

  • How much does edrone cost?

    Edrone does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and edrone product worth.

  • Is edrone customer service good?

    Based on the reviews, edrone's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach, highlighting their assistance with implementation, problem-solving, and ongoing support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.