edrone is a CRM and marketing automation platform built specifically for online stores. It helps businesses engage customers and boost sales through various features, including automated emails, personalized product recommendations, and multi-channel communication tools like WhatsApp integration. edrone is designed to be easy to use and offers ready-made automation scenarios for common e-commerce needs, making it suitable for businesses of all sizes looking to streamline their marketing efforts and increase revenue.
Who is edrone best for
edrone is a CRM and marketing automation platform built for online stores. It offers easy-to-use tools, including email automation, personalized recommendations, and multi-channel communication. Users praise its customer support and effectiveness in boosting sales, while some find the interface unintuitive. edrone is best for businesses seeking a streamlined marketing solution.
Best for small to medium-sized businesses.
Ideal for e-commerce businesses.
edrone features
Type in the name of the feature or in your own words tell us what you need
Supported
Edrone supports automated email marketing based on triggers and subscriber behavior.
Supported
Edrone supports advanced customer segmentation for targeted marketing campaigns.
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Edrone creates personalized product recommendations using AI and machine learning.
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Edrone allows sending personalized emails based on customer behavior, preferences, and purchase history.
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Edrone automates email marketing, social media posting, and campaign management.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.6
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+0.88
Reliability and Performance
Rather positive
+0.5
Ease of Implementation
Rather positive
+0.65
edrone reviews
We've summarised 185 edrone reviews (edrone G2 reviews) and
summarised the main points below.
Pros of edrone
Highly praised customer support, lauded for responsiveness and helpfulness.
Easy-to-use interface and automation scenarios, suitable for beginners.
Effective for recovering abandoned carts and boosting sales.
Seamless integration with popular e-commerce platforms.
Robust customer segmentation for targeted messaging.
Cons of edrone
The system itself is not intuitive.
Editing some scenarios could be more intuitive.
Occasional technical limitations of the tool.
Email formatting issues are a recurring complaint.
Some find the user interface unintuitive and difficult to navigate.
edrone pricing
The commentary is based on 12 reviews from edrone G2 reviews.
Edrone's pricing is considered high for small e-commerce businesses by some reviewers. However, others find the price reasonable considering its comprehensive features and automation capabilities for marketing and CRM. Some suggest comparing edrone's pricing with other solutions before committing.
Better for enterprise businesses with more comprehensive features and broader industry applications. It has more momentum as an edrone alternative and offers AI-powered personalization.
Better for transactional emails like order confirmations and password resets. Easier to use, with positive reviews about its user-friendly interface and helpful customer support. More affordable, with a free plan available.
Has broader appeal and is growing faster. Lacks WhatsApp integration and advanced product recommendations. A good edrone alternative for basic email and SMS marketing.
edrone is a CRM and marketing automation platform for online stores. It uses AI-powered features like personalized product recommendations, automated emails, and multi-channel communication to boost sales and customer engagement. Edrone is designed for ease of use and offers pre-built automation scenarios.
How does edrone integrate with other tools?
How does edrone integrate with other tools?
edrone integrates seamlessly with popular e-commerce platforms, facilitating streamlined marketing automation and personalized product recommendations. It offers multi-channel communication, including email and WhatsApp integration, to enhance customer engagement. However, some users find the integration process and email formatting could be improved.
What the main competitors of edrone?
What the main competitors of edrone?
edrone's main competitors include ActiveCampaign, Bloomreach, ShopAgain, HubSpot Marketing Hub, Mailchimp, and eSputnik. These platforms offer similar features such as email marketing, personalized recommendations, and marketing automation for e-commerce businesses.
Is edrone legit?
Is edrone legit?
Yes, edrone is a legitimate CRM and marketing automation platform. User reviews praise its ease of use and helpful customer support. While some users find the interface unintuitive, edrone is generally considered safe and effective for boosting e-commerce sales.
How much does edrone cost?
How much does edrone cost?
Edrone does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and edrone product worth.
Is edrone customer service good?
Is edrone customer service good?
Based on the reviews, edrone's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach, highlighting their assistance with implementation, problem-solving, and ongoing support.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.