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EdCast MyGuide

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Last updated on

Company health

Employee growth
32% increase in the last year
Web traffic
37% decrease in the last quarter
Financing
September 2019 - $107M

Ratings

G2
4.9/5
(20)
Glassdoor
4.1/5
(206)

EdCast MyGuide description

EdCast MyGuide is a digital adoption platform designed for larger companies to help employees learn new software quickly and efficiently. It acts like a GPS right inside any software application, using interactive guides, tours, and even automation to help users learn complex processes. MyGuide provides analytics to see how employees are using software and offers various features like personalized in-app help and automated workflows. It aims to reduce training time, support costs and boost digital adoption across a company's technology.


What companies are using EdCast MyGuide?

DEloitte is using EdCast MyGuide
DEloitte
Genpact is using EdCast MyGuide
Genpact
Dell is using EdCast MyGuide
Dell
Zapier is used by DEloitte, Genpact, Dell.

Who is EdCast MyGuide best for

EdCast MyGuide is a digital adoption platform that helps employees quickly learn new software. MyGuide acts like a GPS inside any application, using interactive guides, tours, and automation to simplify complex processes. Users praise the in-app guidance and automation features. However, some find the admin panel complex. It's ideal for large companies, especially in software/IT, wanting to boost software adoption and reduce training time.

  • Best for medium to large enterprises (1001+ employees).

  • Ideally suited for software/IT companies.


EdCast MyGuide features

Supported

EdCast MyGuide offers interactive tours to guide users through applications.

Supported

MyGuide provides step-by-step guides within the application for completing tasks and workflows.

Supported

EdCast MyGuide can automate repetitive workflows inside applications.

Supported

MyGuide offers interactive courses and training modules for skill development.

Supported

EdCast MyGuide has in-app chat support for self-serve help.

Supported

MyGuide provides contextual help and guidance within applications using cues.

Supported

EdCast MyGuide offers usage analytics to track application usage and user behavior.


EdCast MyGuide pricing

See the EdCast MyGuide pricing page.


EdCast MyGuide alternatives

  • Logo of iorad
    iorad
    Captures user actions, creating interactive guides that simplify training.
    Read more
  • Logo of Tango
    Tango
    Effortlessly create step-by-step software guides with automatic screen capture.
    Read more
  • Logo of Usetiful
    Usetiful
    Interactive product tours improve user onboarding and engagement.
    Read more
  • Logo of BrainStorm
    BrainStorm
    Quickly onboard, train, and support software adoption.
    Read more
  • Logo of Hopscotch Product Tours
    Hopscotch Product Tours
    Interactive product tours boosting user engagement and adoption.
    Read more
  • Logo of Whatfix
    Whatfix
    In-app interactive guides boost software adoption and usage.
    Read more

EdCast MyGuide FAQ

  • What is EdCast MyGuide and what does EdCast MyGuide do?

    EdCast MyGuide is a digital adoption platform that helps employees learn new software efficiently. It provides interactive guides, tours, and automation within applications to simplify complex processes. MyGuide offers analytics, personalized help, and aims to reduce training time and support costs.

  • How does EdCast MyGuide integrate with other tools?

    EdCast MyGuide integrates directly within applications to deliver its interactive guides, tours, and automation. It doesn't list specific third-party integrations, focusing instead on in-app functionality to enhance the user experience and streamline workflows.

  • What the main competitors of EdCast MyGuide?

    Top alternatives to EdCast MyGuide include iorad, Tango, Usetiful, BrainStorm, and Jimo. These platforms offer similar features such as interactive guides, product tours, and in-app assistance, focusing on boosting user engagement and streamlining software adoption.

  • Is EdCast MyGuide legit?

    Yes, EdCast MyGuide is a legitimate digital adoption platform. It's safe and designed to help employees learn new software. Users love its in-app guidance and automation features, making software adoption easier. However, some users find the admin panel and UI could be improved.

  • How much does EdCast MyGuide cost?

    I couldn't find pricing details for EdCast MyGuide. Contact EdCast directly for product pricing or a personalized quote to determine if MyGuide is worth the investment for your needs.

  • Is EdCast MyGuide customer service good?

    EdCast MyGuide's customer service is viewed very positively. Users highlight the development team's responsiveness and commitment to quickly resolving any reported issues, contributing to continuous product improvement and a positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.