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DoorLoop description
DoorLoop is property management software designed for managers and owners of any size portfolio. This all-in-one software helps you manage maintenance, accounting, marketing, communication and more, all in one platform. DoorLoop stands out with its ease of use, bank syncing for automated rent collection and bill payments, and integrations with popular apps. A high customer satisfaction rating and free educational resources aim to make property management simpler and more profitable.
Who is DoorLoop best for
DoorLoop is user-friendly property management software praised for excellent customer support and comprehensive features. Ideal for smaller portfolios, it streamlines accounting, maintenance, and communication, though some users find the accounting complex and payment processing slow. A robust tenant portal simplifies rent collection and communication.
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Best for small portfolios, less suitable for enterprise.
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Designed for property management professionals.
DoorLoop features
| Supported DoorLoop provides tenant and owner portals for online access to information, communication, and payments. |
| Supported DoorLoop supports online rent collection via multiple payment methods including cards and ACH. |
| Supported DoorLoop allows creating, signing, and storing leases electronically. |
| Supported DoorLoop supports creating, managing, and tracking work orders, including scheduling and assigning. |
| Supported DoorLoop integrates with QuickBooks Online, allowing one-way synchronization of financial data. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
DoorLoop reviews
We've summarised 163 DoorLoop reviews (DoorLoop TrustPilot reviews and DoorLoop G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Excellent and responsive customer support, readily available via chat and Zoom.
- Comprehensive features covering various aspects of property management, including accounting, maintenance, and communication.
- Helpful onboarding and training resources like DoorLoop University.
- Tenant portal simplifies rent payments, maintenance requests, and communication.
- Lack of customization options within the application process, such as adding custom questions to specific sections.
- No notification system for replies to in-app messages.
- Long processing time for rent payments (up to 6 days).
- Limited reporting options, especially for CAM/NNN charges.
- Accounting features can be confusing for users without an accounting background.
DoorLoop pricing
The commentary is based on 21 reviews from DoorLoop G2 reviews and DoorLoop TrustPilot reviews.
While DoorLoop is praised for its comprehensive features and excellent customer support, some users find the pricing a bit high, especially for smaller businesses or those with limited units. Others mention hidden fees, so carefully reviewing the pricing plans is recommended.
Users sentiment
See the DoorLoop pricing page.
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DoorLoop has a free trial.
Starter
Built for independent property owners looking to simplify and automate portfolio management with all-in-one features that fit their basic needs.
Pro
Built for property managers and owners looking to get organized with financial management, tenant communication, and financial reporting features.
Premium
Built for property managers, owners, and companies looking to maximize profits, efficiency, and growth with the most features & integrations.
DoorLoop alternatives
AppFolio Property ManagerHas more momentum. Better for Real Estate and Construction, but less suitable for Healthcare, Wellness & Pharma, Finance, Banking & Insurance, Media & Entertainment, and Energy & Utilities. Higher rated on G2. Users appreciate the user-friendly interface and all-in-one platform. However, users mention its high cost and difficulty reaching customer support.Read more
Console CloudSpecifically designed for Australian and New Zealand markets. Shows faster website traffic growth, but slower employee growth. Users highlight automated workflows and trust accounting as key benefits, but note the lack of a mobile app and some limitations in maintenance features.Read more
TenantCloudTenantCloud is growing faster and offers a free version. It is a better fit for Real Estate & Construction businesses. However, it has lower ratings and users report slower payment processing. It is a DoorLoop competitor and alternative.Read more
UpperBee ManagerMore focused on reporting features. Lacks user reviews and verifiable growth data compared to the DoorLoop alternative.Read more
BookervilleBetter for vacation rental businesses. Offers a user-friendly experience with excellent customer support and affordable pricing. More focused on automating guest communication and online bookings.Read more
doorloop vs BuildiumHas broader industry fit. Shows slightly more momentum. Lower rated by users.Read more
DoorLoop FAQ
What is DoorLoop and what does DoorLoop do?
DoorLoop is all-in-one property management software for portfolios of any size. It simplifies tasks like maintenance, accounting, communication, and marketing within a single platform. Known for its user-friendly interface, bank syncing, and integrations, DoorLoop aims to make property management easier and more efficient.
How does DoorLoop integrate with other tools?
DoorLoop integrates with QuickBooks Online for accounting synchronization. It also offers integrations with popular apps, though specific apps are not listed in the provided data. Contact DoorLoop for more information on specific integrations.
What the main competitors of DoorLoop?
DoorLoop's main competitors include Buildium, Rent Manager, TenantCloud, and UpperBee Manager. These alternatives offer similar property management features, catering to various portfolio sizes and business needs. Occupier focuses on lease management, while Lodgify specializes in vacation rentals.
Is DoorLoop legit?
DoorLoop is a legitimate property management software. User reviews praise its ease of use and comprehensive features. However, some users mention limited customization and reporting options. Consider exploring alternatives if these are critical for your needs.
How much does DoorLoop cost?
DoorLoop's pricing starts at $5900 yearly for the Starter plan. The Pro plan is $11900 per year, and the Premium plan costs $16900 annually. A discount is available for annual subscriptions. Contact DoorLoop for custom pricing on larger portfolios.
Is DoorLoop customer service good?
DoorLoop receives positive feedback for its customer service. Users highlight the responsive and helpful support team, readily available via chat and Zoom, who assist with questions, onboarding, and troubleshooting. While some initial setup challenges were noted, the readily available customer support helped resolve these issues quickly.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.